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Fort Wayne Nissan

Fort Wayne, IN

4.3
842 Reviews
Call Dealership (260) 222-2399

4909 Lima Rd.

Fort Wayne, IN

46808

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842 Reviews of Fort Wayne Nissan

October 04, 2021

Payton was great! Worked with me to stay within my budget. Great customer service all around. Seems like a well run place. More

by Andbroth12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Payton householder
Report | Print
Oct 04, 2021 -

Fort Wayne Nissan responded

It's fantastic to hear that Payton provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Fort Wayne Nissan!

October 01, 2021

Got the car serviced after almost a year. Excellent service and very detailed car report. More

by austinjm22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tran, Herbie
Report | Print
Oct 02, 2021 -

Fort Wayne Nissan responded

Thank you so much for the wonderful review! Please let us know if you should need anything, We are always here to help!!

September 29, 2021

The service guys are great and have been for the last 2 years. However the price has gotten ridiculous for a simple oil change so I will be taking my truck elsewhere. More

by rkreischer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Lambert, Danny Porter, Dave Nagel
Report | Print
Sep 29, 2021 -

Fort Wayne Nissan responded

Thank you for taking the time to leave us your feedback. We'd hate to lose you as a customer. Can you please give us a call at your convenience? If there is anything we can assist you with in the future, please let us know.

September 25, 2021

Oil change as usual, always good service. Tech asked if I wanted tires rotated. I said no, only a little over 2000 miles since new. He did them anyway and I had sticker shock when it came time to pay. Addin More

by FROGANDCHARLIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know tech name
Report | Print
September 22, 2021

Jeremy Todd is a great addition to your team. He took great care of me while searching for a first car for my daughter! More

by SHAD.BRILES
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Todd
Report | Print
Sep 22, 2021 -

Fort Wayne Nissan responded

Shad, Thank you for your business and this review. We're happy to hear Jeremy and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you or our daughter with in the future, please let us know.

September 21, 2021

The service was good and affordable. I came for an oil change and they delivered. I will come back again. More

by ETHENBARRY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Lambert
Report | Print
Sep 22, 2021 -

Fort Wayne Nissan responded

Ethen, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Fort Wayne Nissan, we look forward to having you as one of our valued customers for many more years to come!

September 19, 2021

They did a quick and efficient job. I need some diagnostic information but nothing was found and I was not charged. Great job, tha k you More

by ASMITH17288
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
cannot remember
Report | Print
Sep 20, 2021 -

Fort Wayne Nissan responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 17, 2021

The dealership has always been top notch. I am not going to hold one incident against them. However, I was not pleased with the amount of money I spent, and the overall service. But these are difficult time More

by SSHEARER22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
No one listed.
Report | Print
September 16, 2021

Always a pleasant visit. Vary timely in service. Always pleasant and courteous service with a sense of commitment of service. More

by lonwalt56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Lambert, Dave Nagel
Report | Print
Sep 16, 2021 -

Fort Wayne Nissan responded

Thank you for taking the time to share your thoughts on working with Jeremy and our team. We're glad to hear Jeremy, Dave and our team delivered such a great experience!

September 14, 2021

I would not recommend this dealer ship for any used or non Nissan vehicles. They either don’t look at the vehicle or purposely go out of there way to cover up any known issues. The financial guy forgot to More

by ASHMC84
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cody Service Manager
Report | Print
Sep 14, 2021 -

Fort Wayne Nissan responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

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