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Fort Wayne Nissan

Fort Wayne, IN

4.3
842 Reviews

4909 Lima Rd.

Fort Wayne, IN

46808

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842 Reviews of Fort Wayne Nissan

July 05, 2022

Great manager and service professionals. Very helpful and follow up is good. Will go back. More

by d4ousley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimberly
Jul 05, 2022 -

Fort Wayne Nissan responded

Thank you for your kind words! We are happy that we could assist you. If you have any questions, please feel free to reach out or stop by and see us! We are always happy to help, have a great day! Sincerely, Fort Wayne Nissan

July 05, 2022

Everyone from the beginning to the end of the process was kind, respectful and honest. Charles, my sales guy, surely made the entire experience positive, upbeat and fun! His vast knowledge of each car wa More

by SARAHSTEMEN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Walls, Cody Barney, Charles Romulus, Lamila Talam
Jul 06, 2022 -

Fort Wayne Nissan responded

Thank you so much for your kind words, Sarah, and for taking the time to leave us this wonderful feedback. It's great to hear that Charles provided you with such excellent customer service!

July 05, 2022

We had a trip away from home and my car dashboard was showing warming lights for vehicle traction control and had to drive more than 1000+ miles after that warning. I went to Fort Wayne Nissan early morn More

by Kapil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
Jul 06, 2022 -

Fort Wayne Nissan responded

Thank you. It's great to hear that you had such a positive experience! We're glad we were able to help and get you back on the road.

Jul 07, 2022 -

Fort Wayne Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 02, 2022

After rechecking the invoice I found an over charge that was refunded to my credit card and taken care of after a call the next day. Nice... More

by STARNORTHSTUDIO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Porter
Jul 05, 2022 -

Fort Wayne Nissan responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

June 30, 2022

Scheduled an appointment, had to reschedule at the last min and service accommodated a time for me quickly that sane day. Issuevwas resolved and communicated to me very well on the problem and solution. More

by SWILLIAMS812
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Lambert, Danny Porter, Dave Nagel
Jun 30, 2022 -

Fort Wayne Nissan responded

Thank you for taking the time to give us this feedback! We are very happy that you had an outstanding experience with us at Fort Wayne Nissan/Infiniti. If there is anything we can do to help you in the future, please feel free to reach out or stop by! Have a wonderful day! Sincerely, Fort Wayne Nissan/Infiniti

June 29, 2022

Went in for a hood latch recall & have not been able to open my hood since then. Multiple calls & emails to dealership. I keep hearing back from sales people trying to sell me a car but nobody who can fix More

by COCOFRIES
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Keaton Brown
Jun 30, 2022 -

Fort Wayne Nissan responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

Jun 30, 2022 -

COCOFRIES responded

You can reach me through the email on file. David E Appointment: Wednesday, 06/22/2022 at 3:30 PM Advisor: Keaton Braun

June 23, 2022

Good service just took longer then I was originally told. I expected to have car back in 3 days but took over 1 week. More

by KAYLAMHORN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
Jun 23, 2022 -

Fort Wayne Nissan responded

Thank you for taking the time to share your thoughts on working with us at Fort Wayne Nissan/Infiniti. We are glad that you had a positive experience with us, and we appreciate the opportunity to do business with you! If you have any questions, please feel free to reach out! We are always happy to help.

June 20, 2022

This dealership is always quick and efficient, yet thorough! They make the process painless and enjoyable. More

by cjones4015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Nagel
Jun 20, 2022 -

Fort Wayne Nissan responded

Thank you for taking the time to share your thoughts on working with Dave and our team. We're glad to hear we delivered such a great experience!

June 18, 2022

Thank you for help me have a nice car I hope this car doesn’t get trouble like last car More

by DUYTRAN0211
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Barney, John Hefty
Jun 20, 2022 -

Fort Wayne Nissan responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Fort Wayne Nissan!

June 16, 2022

Great friendly service. Even though they were extremely busy they still took great care of my vehicle. More

by laurat465
Recommend Dealer
Yes
Employees Worked With
Jeremy Lambert, Danny Porter, Dave Nagel
Jun 20, 2022 -

Fort Wayne Nissan responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Fort Wayne Nissan!

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