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Fort Wayne Nissan

Fort Wayne, IN

4.3
842 Reviews

4909 Lima Rd.

Fort Wayne, IN

46808

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842 Reviews of Fort Wayne Nissan

December 09, 2022

Fantastic Service Department. Been bringing the Rogue to FWN since 2017. Herbie is a assist to the FWN organization. He took the time to explain everything to me and was always co More

by tpett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Herbie Tran
Dec 12, 2022 -

Fort Wayne Nissan responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Fort Wayne Nissan, we look forward to having you as a valued customer for many years to come!

December 03, 2022

My whole experience was above and beyond. No pressure, listened and put me in my new Nissan Sentra, with the right price , no hidden fees. Charles is exceptional, he was so kind and knowle More

by Tammyakers23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Romulus
Dec 05, 2022 -

Fort Wayne Nissan responded

Thank you for choosing Fort Wayne Nissan, Tammy. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope you enjoy your new Sentra!

December 03, 2022

The service was excellent. I was informed and treaded very well. I was sent there by Odaniel automart. More

by TENISHA_CLARK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Wheeler
Dec 05, 2022 -

Fort Wayne Nissan responded

Thank you for choosing Fort Wayne Nissan. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 02, 2022

We had an overall good experience. The first trip to service for our altima did not get all issues fixed, but Cassie made sure to take great care of us the second time to resolve all o More

by NATJNICE22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassie
Dec 02, 2022 -

Fort Wayne Nissan responded

Thank you for choosing Fort Wayne Nissan. Your feedback and rating mean a lot to us. We're glad Cassie was able to help, and we hope to see you again!

December 02, 2022

Black Friday. ..6:30 AM....I'm the only one in the place! They straight up sold me a car!!!!!! More

by KRISMULVEY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody Barney, Gage Underwood, John Hefty, Monie Muscello
Dec 02, 2022 -

Fort Wayne Nissan responded

Kris, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 01, 2022

Joe was great to work with. He was very quick to communicate, and he was even willing to travel to our home to help us complete some paperwork! Excellent service from all of t More

by CGRIESER
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cody Barney, John Hefty, Joe Navarro
Dec 02, 2022 -

Fort Wayne Nissan responded

Thank you for your business and this review. We're happy to hear Joe, John, and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 01, 2022

They’re very accommodating when I went there to check some sensor error in my vehicle More

by DEANNEMOSUELA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keaton Brown
Dec 02, 2022 -

Fort Wayne Nissan responded

Deanne, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Fort Wayne Nissan, we look forward to having you as a valued customer for many years to come!

November 29, 2022

Was good. My only complaint is that on Wednesday I make my appointment through the phone and the machine give me Thursday nov 24 at 7:30am. I went and I realiz More

by Silvia De Santiago
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Nagel
Nov 30, 2022 -

Fort Wayne Nissan responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

Dec 01, 2022 -

Fort Wayne Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Also, thank you for letting us know about the issue with the automated scheduling system. We appreciate your feedback and we hope to be able to assist you in the future! If you have any questions please give us a call or stop by!

November 28, 2022

They did good fixing the recall, but they tried again and again and again to get me to let them do something else to my car that didn’t need done More

by GFORTMEYER0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Herbie
Nov 29, 2022 -

Fort Wayne Nissan responded

We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

November 28, 2022

Service was great, quick and friendly. Felt very taken care of and in good hands. More

by zayuryhr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monie Muscello, Keaton Brown
Nov 29, 2022 -

Fort Wayne Nissan responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent service experience here at Fort Wayne Nissan.

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