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Fort Myers INFINITI - Service Center

Fort Myers, FL

4.8
761 Reviews

761 Reviews of Fort Myers INFINITI - Service Center

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September 01, 2023

Always polite and welcoming, never had an issue with service, work performed was timely and professional More

by Marinello4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Dolan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2023 -

Fort Myers INFINITI responded

Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

August 30, 2023

Easy set up, on time performance and a very good check up and plan for the future. The car is now just about 80 months old, and kept in an air conditioned garage and looks and runs great. More

by DUGSBOAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2023 -

Fort Myers INFINITI responded

Thank you so much again for your feedback! We hope you have a great day!

August 30, 2023

I am very pleased with the work I get done at Infiniti at Fort Myers. Rick is very knowledgeable and great to deal with. More

by AHAGGERTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adriana VanBuren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neysha Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2023 -

Fort Myers INFINITI responded

Thank you so much again for your feedback! We hope you have a great day!

August 29, 2023

Thx for getting our car back up to date with good job by your service technicians More

by Stevehassfl
Recommend Dealer
Yes
Employees Worked With
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2023 -

Fort Myers INFINITI responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 29, 2023

They have Great customer service. Kind, courteous and efficient staff. I felt as if the staff really cares! More

by CHEADIAZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2023

They did great v took awhile but was great service otherwise and if they don't mind me eating up they snacks and coffee i don't mind the wait as much lol More

by chrisjones2286
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2023 -

Fort Myers INFINITI responded

Hi, we are very happy to have provided you with such a positive experience! If you're ever in need of more help, please let us know!

August 29, 2023

Zach and Ethan did a great job with communication and servicing my car , making sure all my problems were rectified. My go to service advisor and mechanic for future visits ! More

by jromi96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ethan
Sep 03, 2023 -

Fort Myers INFINITI responded

Hi, we are pleased to hear of your experience with us here at Fort Myers INFINITI. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

August 27, 2023

After purchasing my second vehicle, I will be back for a third car. Honest dealership! More

by kristin.bechtel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2023 -

Fort Myers INFINITI responded

Hi Kristin, thank you again for letting our team know how we did! We look forward to helping again in the future. We strive to deliver a great experience to all of our valued customers each visit. Reviews like yours help us to continually improve. Thank you again for your feedback and take care!

August 24, 2023

Very professional and friendly staff. Clean facility and fast service. They are there to make sure our needs are taken care of. More

by MELISSAROSENTRATER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2023 -

Fort Myers INFINITI responded

Hi, we are very happy to have provided you with such a positive experience! We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

August 24, 2023

Very professional and knowledgeable Really exceeded my expectation. I had experienced with other dealerships that don't come close More

by gtw2
Recommend Dealer
Yes
Aug 28, 2023 -

Fort Myers INFINITI responded

Hi, thank you so much for the positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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