Fort Myers INFINITI - Service Center

They made experience easy and explained my service. I felt confident having some preventative maintenance done. Pleasant lounge area with internet. Nice follow up after service. felt confident having some preventative maintenance done. Pleasant lounge area with internet. Nice follow up after service. More

Service repair The service staff is always very professional and expedient. They always address our needs and make sure we are taken care of. Thank you so much for The service staff is always very professional and expedient. They always address our needs and make sure we are taken care of. Thank you so much for your kind service. More

Excellent Service I just moved to the area and visited the Fort Myers Infinity dealership for service on my vehicle. I was truly impressed with the customer care and co I just moved to the area and visited the Fort Myers Infinity dealership for service on my vehicle. I was truly impressed with the customer care and communication I received from Mr. Rick Libby. He very promptly reached out to me with the assessment of the repairs needed. Mr. Libby reviewed and recognized I had a warranty which covered one of the more extensive repairs. This was never my experience at the previous Infinity dealership I frequented. Mr. Libby kept me informed on a daily basis of the status of the repairs and approximate date of completion. At pick up, Mr. Libby reviewed with me all the work listed on the invoice - also not something the other dealership ever took the time to do. I appreciated his efficiency and the ease of the process. I will definitely return and highly recommend this service center. Cynthia S. More

My vehicile was worked on in a timely fashion. I love the service we receive at Infinity of FM worth the drive from PG. Rick Libby is my service person, very through, and kept us informed. Thanks f I love the service we receive at Infinity of FM worth the drive from PG. Rick Libby is my service person, very through, and kept us informed. Thanks for the loaner car also :) its always a pleasant experience! More

INFINITY SERCVICE Quick, professional, accommodating. Rick was extremely positive and knowledgeable. I was able to get a loaner car at a moments notice because I did n Quick, professional, accommodating. Rick was extremely positive and knowledgeable. I was able to get a loaner car at a moments notice because I did not anticipate the problem. (Dead battery) More

Fit Me In at End of Day!! I was in the vicinity so I stopped in the service dept. close to 5pm to ask about making an appointment to get my headlights aligned and without hesi I was in the vicinity so I stopped in the service dept. close to 5pm to ask about making an appointment to get my headlights aligned and without hesitation Rick got me in and all taken care often under an hour! Thanks Rick, you ROCK!! More

Spur of the moment service stop Stopped at the dealership unannounced as the “low tire pressure light” came on the day before. Figured it was just a temperature thing but Scott sugg Stopped at the dealership unannounced as the “low tire pressure light” came on the day before. Figured it was just a temperature thing but Scott suggested a more thorough check. Sure enough, there was a nail in the front right tire. Once that was determined, my always awesome service representative Rick Libby took care of the rest! I was out of there in less than 45 minutes! More

Appointment on time and no snags. Comfortable waiting area So easy to schedule appointment and received confirmation texts. Service rep explained what was going to be done and then exactly what was done. Expl So easy to schedule appointment and received confirmation texts. Service rep explained what was going to be done and then exactly what was done. Explained bill in detail More

Rick Libby Without a doubt the service and accommodations I receive from Rick Libby is why I continue to bring my older Infiniti back. My FX35 has 120k miles and Without a doubt the service and accommodations I receive from Rick Libby is why I continue to bring my older Infiniti back. My FX35 has 120k miles and only serviced at Fort Myers Infiniti. My newer QX70 is still under warranty and will remain in the professional hands of Rick Libby More

Great service! Sonja is awesome! I came to the service center at Fort Myers Infiniti to get my tires rotated and an oil change. Sonja was awesome! She even gave me a loner car! Thank I came to the service center at Fort Myers Infiniti to get my tires rotated and an oil change. Sonja was awesome! She even gave me a loner car! Thank you Sonja! More