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Fort Myers INFINITI - Service Center

Fort Myers, FL

4.8
618 Reviews
Call Service Center (239) 344-7058

618 Reviews of Fort Myers INFINITI - Service Center

Sort by
February 29, 2024

Superb, above and beyond regular service From the greeting to the service, I was treated very and well and felt like I was an important and valuable member More

by dieunaeffrazile
Recommend Dealer
Yes
Employees Worked With
Zach
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Mar 03, 2024 -

Fort Myers INFINITI responded

Hi, when a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Fort Myers INFINITI for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.

February 29, 2024

Easy. Prepared for my visit. They made my visit stress free. They had my complimentary loaner vehicle ready when I arrived. More

by sflabelle48
Recommend Dealer
Yes
Employees Worked With
Rick
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Mar 03, 2024 -

Fort Myers INFINITI responded

Hi, it really means a lot to us that you took the time to write such a positive review about Fort Myers INFINITI so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job. We do hope we can be of assistance in the future. Take care!

February 28, 2024

Zach is always very professional & very helpful. Great customer service Excellent customer service & always helpful More

by ellielopez
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Zach
Report | Print
Mar 02, 2024 -

Fort Myers INFINITI responded

Hi, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

February 28, 2024

I had to bring my car in 3 times before mechanics could fix the water problem I had. I think it is now fixed. More

by DARRELLDBM
Recommend Dealer
Yes
Employees Worked With
Rick Libby
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February 28, 2024

Zach the service advisor is an asset to the dealership. Knowledge friendly and keeps up updated on all our service needs More

by Vamore2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 02, 2024 -

Fort Myers INFINITI responded

Hi, thank you so much for your feedback! We hope you have a great day!

February 25, 2024

Great service. Explained my problem and fixed it in a timely manner. Also worked with Adriana and Clarence. Both were great. More

by Hopebh
Recommend Dealer
Yes
Employees Worked With
Zack
Report | Print
Feb 27, 2024 -

Fort Myers INFINITI responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Fort Myers INFINITI and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

February 23, 2024

Our writer, Zach Irwin, was top notch, helpful, communicative and very accommodating. All of those compliments are just a few amazing things that happened. The car was picked up clean as ever, AC w More

by LAZZIMARIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 27, 2024 -

Fort Myers INFINITI responded

Hi, thank you! We take our reviews seriously and are delighted to hear about your visit. At Fort Myers INFINITI we are always striving to do better than your last visit.

February 23, 2024

Greeted as soon as I pulled in. Rick wrote the order up and work was completed quickly as promised. More

by Toby
Recommend Dealer
Yes
Employees Worked With
Rick Libby
Report | Print
Feb 27, 2024 -

Fort Myers INFINITI responded

Hi, thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

February 21, 2024

Have owned four QX 80s A ten year customer to your dealership! Pay Zach well! He is truely outstanding More

by MMACIK
Recommend Dealer
Yes
Employees Worked With
Zach He is outstanding! Customer for over 10 years...always ask for Zach
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Feb 24, 2024 -

Fort Myers INFINITI responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 07, 2024

After speaking with Emanuel, I was very pleased. Emanuel went out of his way to make me very happy! More

by Ahaggerty2
Recommend Dealer
Yes
Employees Worked With
Rick and Emanuel
Report | Print
Feb 10, 2024 -

Fort Myers INFINITI responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Fort Myers INFINITI! If you have any further questions, please give us a call. We're always happy to help!

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