Fort Myers INFINITI

A Great Experience Fort Myers Infiniti was a great location and a great experience for my girlfriend and I while she bought her new car. Jacob Layton did an excellent jo Fort Myers Infiniti was a great location and a great experience for my girlfriend and I while she bought her new car. Jacob Layton did an excellent job as our salesman. He was welcoming, helpful, informative, and made the experience a breeze. We will definitely be coming back in the future to see Jacob and get another great car! More

Experience was truly exceptional! We had a great experience with this dealership and our sales agent, Kevin Higgins. Everyone was very accommodating and helpful and went out of their We had a great experience with this dealership and our sales agent, Kevin Higgins. Everyone was very accommodating and helpful and went out of their way to help us with our purchase decisions to ensure we were more than satisfied. Kevin, especially, went the extra mile, as he did for us in the past. He wanted to make sure we were happy and went the extra mile to ensure that we were. More

Fit Me In at End of Day!! I was in the vicinity so I stopped in the service dept. close to 5pm to ask about making an appointment to get my headlights aligned and without hesi I was in the vicinity so I stopped in the service dept. close to 5pm to ask about making an appointment to get my headlights aligned and without hesitation Rick got me in and all taken care often under an hour! Thanks Rick, you ROCK!! More

Enjoyable car-buying experience I used USAA/True Car to find a 2015 Honda Accord at the Infiniti dealership in Fort Myers. Other dealerships were pressuring me to buy their cars, whi I used USAA/True Car to find a 2015 Honda Accord at the Infiniti dealership in Fort Myers. Other dealerships were pressuring me to buy their cars, while Connie at Infiniti didn't at all. I worked through the details with her before coming in, and she was very helpful going over all of the fees and securing the price before I walked in the door. Once I arrived at the dealership, Kevin took care of me from there. He was calm, kind, polite and professional throughout. As Kevin and I got through the first part of the paperwork, there were no surprises. After my own extensive research, I knew I was getting a good deal. I appreciated the transparency of the process, the complete lack of pressure, and the respect I received as a customer. I didn't feel 'less-than' for not buying a new car. Bob completed the second half of paperwork with me, and then I was good to go! Bob helped me figure out which service warrantee made the most sense for me and I feel confident with the program I chose. The choices on the pamphlet were confusing and the print was small, so I had felt overwhelmed with making the right decision. Every step of the way, as the front desk manager passed me to Connie, then Connie to Kevin, Kevin to Bob, and then back to Kevin, was seamless, professional, and courteous. I felt like a valued customer as soon as I walked through the door. They also detailed the car and filled up my tank, which was just a really nice touch. I would highly recommend Infiniti of Fort Myers if you are interested in a positive car-buying experience! More

Excellent dealership This dealership is excellent Mark Sydner my salesman was professional informative and knowledgeable The dealership manager worked closely with mar This dealership is excellent Mark Sydner my salesman was professional informative and knowledgeable The dealership manager worked closely with mark to proved me with all the amenities that I wanted in a car at a reasonable price More

Exceptional customer service! I highly recommend this dealership! Kevin walked me through the entire process step by step, answered all of my questions, and helped me get my dream I highly recommend this dealership! Kevin walked me through the entire process step by step, answered all of my questions, and helped me get my dream car. I couldn’t be happier about the overall experience! More

Easy and smooth Kevin Higgins made the process very easy and smooth. From numbers to finance. Got to the point, instead of dragging it on or trying to add products. Kevin Higgins made the process very easy and smooth. From numbers to finance. Got to the point, instead of dragging it on or trying to add products. More

Spur of the moment service stop Stopped at the dealership unannounced as the “low tire pressure light” came on the day before. Figured it was just a temperature thing but Scott sugg Stopped at the dealership unannounced as the “low tire pressure light” came on the day before. Figured it was just a temperature thing but Scott suggested a more thorough check. Sure enough, there was a nail in the front right tire. Once that was determined, my always awesome service representative Rick Libby took care of the rest! I was out of there in less than 45 minutes! More

Infinity Q50 Lease was up so I had to find a new car. No other car interested me but the Infinity. Trading in the old for a new vehicle was as smooth as can be. Lease was up so I had to find a new car. No other car interested me but the Infinity. Trading in the old for a new vehicle was as smooth as can be. Thank you! More

Outstanding Friendly helpful and knowledgeable Jacob did a great job and was very good at following up after the sale. The negotiating process was comfortable. Friendly helpful and knowledgeable Jacob did a great job and was very good at following up after the sale. The negotiating process was comfortable. And fair. More