Fort Myers INFINITI

Everyone was friendly and made the buying experience a true pleasure. I would recommend this dealership to anyone of my family or friends. It was a great deal and love the car! true pleasure. I would recommend this dealership to anyone of my family or friends. It was a great deal and love the car! More

Working with Eric Sargente on buying a new vehicle is not like dealing with a typical car salesman. I initially made my inquiry over the internet and Eric provided a response in a very timely manner. When Er like dealing with a typical car salesman. I initially made my inquiry over the internet and Eric provided a response in a very timely manner. When Eric first contacted me, he wanted to ensure what was in the best interest for me and my future not only with the new vehicle I wanted, but financially speaking as well. Working with Eric was more like buying a car from a friend who wanted to give me the best deal possible because thats what friends do. This write-up does not do Eric, or the entire Infiniti team justice for what they did for me - they are truly top-class. I have no doubt in my mind I will purchase my next vehicle with them again and couldn't imagine going anywhere else. Thank you so much! More

I recently purchased a used QX56 from Ray at Ft. Myers Infinity. Like most, I don't enjoy the car purchase process. However, my experience here was overall very positive. We had some issues/questions w Infinity. Like most, I don't enjoy the car purchase process. However, my experience here was overall very positive. We had some issues/questions with the car (missing video headsets, warranty, etc). Ray handled every issue quickly and professionally. Ray is honest and sincere, and knows how to listen. I drove home happy and confident he'd quickly pick up the phone if I needed help, even months after the sale. -Jim More

I was very pleased with my buying experience at Infiniti of Fort Myers. to shopping at Infiniti, I had been visiting local dealerships in pursuit of a used vehicle for two months. Working with Eric Sargente of Fort Myers. to shopping at Infiniti, I had been visiting local dealerships in pursuit of a used vehicle for two months. Working with Eric Sargente was the first time I felt like I was shopping on my terms. He was polite, friendly, and genuinely helpful in working with my expectations and budget; in fact, the car I bought was one I first dismissed and which he suggested we test drive. I have to say, what impressed me most is that I was unsure about the purchase and opted to go home and think it over after about 1-2 hours of Eric’s time—and he did not pressure me to stay, make an immediate decision, or act at all put out by it (as had been the case at other dealerships). He told me he cared more about earning my business in the long-term, and that played a large role in my buying confidence at Infiniti. It happens that the car I bought had previously belonged to Larry Ramie, their finance officer. Even after purchasing the vehicle, Eric and Larry have both offered their help in arranging minor repairs to some small superficial blemishes—Larry even going so far as to offer using the warranty he had on the window tinting from a 3rd party to repair a scratched window and Eric offering to look into possible solutions for an issue with the CD player which we had not noticed. I was loaned a brand new sedan while the service department reparied some signs of wear in my car, and am still pending a second repair visit to finalize a couple of touch-ups which Eric wrote into my purchase-- complimentary services to "sweeten the deal" of my business with them-- and I have to say that these efforts went a long way for me. Buying a used car is always a gamble, but the team at Infiniti has gone-- and continues to go-- to great lengths to ensure quality in any purchase from their inventory. I believe in customer and brand loyalty when I find something that works, and Infiniti has earned my business. I work at one of the largest employers in the local area, a global IT consulting company, and I have not hesitated to recommend this dealership to friends and colleagues alike in hopes that they, too, will have a positive, pressure-free buying experience. More

I have always been impressed with the service provided by all INFINITI branded dealerships, but Ft Myers INFINITI is a step above the rest. This was this single most pleasant car buying experience I have eve all INFINITI branded dealerships, but Ft Myers INFINITI is a step above the rest. This was this single most pleasant car buying experience I have ever had. From start to finish every person I dealt with was personable, polite, and professional. I was pleased to see that Blair White, the general manager, was so involved in dealing directly with me on my sale and we were able to work out great terms in a very quick and stress free transaction. Mike Robbins facilitated the delivery of my vehicle, and despite me arriving after hours, he was patient and willing to spend as much time with me as I needed. Roger Hagood facilitated my leasing paperwork and he had everything ready to when I arrived and the hole process was quick and painless and I was driving off in my new G in less than 30 minutes. If you are looking for an INFINITI, this is the dealership to go to. If you are looking for any other luxury branded vehicle, get an INFINITI, you wont be disappointed. Overall a fantastic experience, and when my lease is up, I'll be calling here first! More

Eric Sargente made the process of trading in one vehicle and leasing another very simple and pleasant. I very much appreciate that Eric worked with me via email until I was ready and because he continued t and leasing another very simple and pleasant. I very much appreciate that Eric worked with me via email until I was ready and because he continued to follow up I decided his tenacity along with the people at Infiniti of Ft. Myers I would give them my business. They really earned my business!! More

Our whole experience at Fort Myers Infinity was great! The staff was very professional, friendly, and courteous. We cannot say enough good things about Mike Robbins. Mike was a terrific salesman, without The staff was very professional, friendly, and courteous. We cannot say enough good things about Mike Robbins. Mike was a terrific salesman, without being too pushy. He was very knowledgeable and really took the time to make sure we genuinely loved the car, but also that we were happy with the financing as well. We will definitely recommend Fort Myers Infinity to our friends and family, especially Mike Robbins! More

Very friendly and knowledgeable about product. Did not pressure me into decision but worked with me to find the perfect car for me! He explained himself thoroughly when there were features that I did not pressure me into decision but worked with me to find the perfect car for me! He explained himself thoroughly when there were features that I did not understand and even demonstrated them for me. Great service. Would recommend to a friend. More

I believe there should be more people like Mike Robbins, who is very knowledgable in details about cars. Very professional and friendly. He made it happen for me and would not give up. And for that I call h who is very knowledgable in details about cars. Very professional and friendly. He made it happen for me and would not give up. And for that I call him Magic Mike More

My salesman Eric was very professional and attentive to my needs and wants throughout the entire purchase process. I ended up with the exact car that I wanted and felt like I got a fair deal. The financing my needs and wants throughout the entire purchase process. I ended up with the exact car that I wanted and felt like I got a fair deal. The financing and deal closing with Larry was also painless. Since purchasing my car I have been in several times to have it washed and it is always a pleasure to see Cindy and Jay in the service department. I highly recommend the infiniti brand and this dealership. More