
Fort Myers INFINITI
Fort Myers, FL
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1,576 Reviews of Fort Myers INFINITI
WOW, what an amazing car dealership! I just leased a new G37 sedan and can't be happier! My salesman, Mike Robbins, was AMAZING, he listened carefully to me needs, my budget, and he paid attention to the t G37 sedan and can't be happier! My salesman, Mike Robbins, was AMAZING, he listened carefully to me needs, my budget, and he paid attention to the things that were important like my kids' safety. At no time was I 'oversold'. The original transaction started through email, then on the phone and finally in person. The really cool part is that when the final #'s were quoted on the phone, I was more than satisfied with them. Of course, I was sceptical that like most car dealers things would change once I got there (you know, typical car dealer games). And the did, but for the better! I couldn't believe it, but somehow after my phone call but before my arrival for delivery they found another way to discount it. They didn't even have to tell me but they did! My payment went down about $20 a month with ZERO down! I love these guys, they have my businesses for LIFE. The managers, Blair and Roger were very professional and Larry the finance guy was so easy to deal with and had me in and out driving my new Infiniti in less than an hour. Mike even got on the phone with my insurance company and handled all the changeovers. If Fort Myers knew that buying a car was this easy and this much fun, every other dealer in town would be out if business! Way to go Fort Myers Infiniti, you have a customer for life and I've already shown my car to dozens of people. So get ready Mike Robbins, I'm sending you a ton of business! More
Mike was very knowledgable of my Infiniti G37. I was incredibly happy with his helpful, honest service and I love my new car!! Thank you, Mike, for all the help! I would recommend him to family and frie incredibly happy with his helpful, honest service and I love my new car!! Thank you, Mike, for all the help! I would recommend him to family and friends and return when I am ready for a new car! More
My service visit turned into a pleasant buying experience. There was no pressure. Ray was very helpful, and He and Blair treated my husband and I with the utmost respect and caring attitudes. experience. There was no pressure. Ray was very helpful, and He and Blair treated my husband and I with the utmost respect and caring attitudes. More
Our buying experience at Ft. Myers Infiniti was fantastic. Eric was patient, courteous, and persistent without being pushy. They made our purchase as convenient and timely as possible to fit our n fantastic. Eric was patient, courteous, and persistent without being pushy. They made our purchase as convenient and timely as possible to fit our needs being that we live an hour and a half away from Ft Myers. Each employee that we dealt with was more than willing to accommodate us in any way possible. The level of professionalism and expertise was far beyond what we have experienced at any other dealership. We highly recommend Ft. Myers Infiniti, and will most certainly purchase from them again. More
The total car buying experience at Infiniti was great!! We got a great deal and a beautiful car! Eric our sales person was awesome to deal with and the sales manager paid us with great customer service! We We got a great deal and a beautiful car! Eric our sales person was awesome to deal with and the sales manager paid us with great customer service! We are diffenetely coming back for our next car. More
Let me start off by saying I have bought two new Infiniti's in the past while living in North Carolina. We originally were looking at another brand of vehicle because my wife and I felt that leasing Infiniti's in the past while living in North Carolina. We originally were looking at another brand of vehicle because my wife and I felt that leasing an Infiniti would be out of our budget for what we would want. Luckily we stopped by anyway and were greeted by Lemar James. We explained to him our situations and that we had looked at a JX35 six months ago closer to when they had first been released but we were in the process of buying a new house then. He was happy to show us different trims levels of the car and see which ones we needed and which we could live without. Once we had picked a color he escorted us to his office and started running the numbers for us to see where we would end up. I have the say even the first number he gave us was a shock at how affordable it was, when we decided we would need to think about it Lemar went to speak with Roger the sales manager whom came back to the office and offered to let us take the car home over night, and gave us an even lower number because he knew this was the car we truly wanted. After the drive home and a little bit of thought we knew this was too good of a deal to pass up. We returned to the dealership the next afternoon and began all the detail work. I'm very happy to say that at no point did I feel pressured, and it was like buying a car from someone we had known for years. Lemar was so polite and helpful throughout the entire process. Even the final "paperwork" that is usually such an aggravation at other dealers was smooth and effortless because of Larry Ramie and his laid back personality. After everything was signed and the car was ours Lemar spent at least a half an hour or more with my wife showing her how all the options of the car worked, he gave us his personal number and made sure we knew to call him if we had ANY questions with anything or needed any help. I have a feeling this will not be the last Infiniti we get from Fort Myers Infiniti. Shane More
I usually don't write reviews, but in this case I felt compelled to do so. I recently purchased an ever so slightly used Infiniti M37S from Mike Robbins and the team at Fort Myers Infiniti. I canno felt compelled to do so. I recently purchased an ever so slightly used Infiniti M37S from Mike Robbins and the team at Fort Myers Infiniti. I cannot articulate enough how amazing this group is and how hard they seem to be working to re -write the book on selling cars. My buying experience was absolutely exceptional from start to finish. My Salesman, Mike Robbins was the best. He is patient. understanding. and knowledgeable, and givess gentle nudges , but is never in the least bit pushy. I felt like I was buying a vehicle from a family member or long time friend. I actually had no prior intention to buy an Infiniti and had my heart set on a BMW 535i. Thankfully I met Mike and he showed me the M37. I now know that I would have paid a whole lot more money, and not gotten the amazing car that I did. I am now two weeks out buying the car and I am ecstatic every day to get in and drive. I commend you Mike. So how was the rest of my buying experience you ask, especially after the initial bar was set so high? It was exceptional. The management staff and finance team made this the most stress free experience that I have ever had buying a Car. I got an extremely fair price for both the car I was purchasing, as well as for my trade. As I walked out the door to drive away in my new (to me) car. I was still asked several more times Is there any thing else we can do for you... True Class Act! Whether you are looking at an Inifiniti or not you owe it to yourself to stop by and speak with Mike Robbins and the Team at Fort Myers Infiniti, because every car shopper deserves to be treated this way! More
I am 34 and am a previous Infiniti owner. I went into the dealership to trade in my purchased vehicle to lease another. I had 8000 equity according to the dealership but they refused to budge off of the the dealership to trade in my purchased vehicle to lease another. I had 8000 equity according to the dealership but they refused to budge off of the standard infiniti offer on their website. Lamar never responded to my emails and Eric evidently couldn't calculate the lease offer as he only saw my side after multiple emails/calls and multiple complaints. I have had previous issues with the service department as they refused to switch out my key fob after multiple visits because they would have to pay for it because the battery died every 30 days. After 5 visits and hours invested they finally agreed that their was an issue. Infiniti needs to step in on this new management and teach them customer service. I will NEVER buy another car from this dealership and possibly Infiniti. I also feel this dealership needs to be comfortable with email/phone contact and discuss pricing if they have already met me in person and appraised my car. I am a busy professional and value my time and try to get as much work done through phone and email as possible. More
I was treated with the upmost respect in dealing with this dealership. As a woman buying a car this does not always happen. Even the manager came and introduced himself to me. Ray showed me the entire sh this dealership. As a woman buying a car this does not always happen. Even the manager came and introduced himself to me. Ray showed me the entire showroom, waiting room for service and exactly what to expect when I come for service on my car. I had a meeting with Jimmie King the service manager to answer any questions I might have in regards to service and my first appointment was set up at that time. I have never purchased a vehicle with such hands on attention. At the end of purchasing Ray even sat with me and went over every option that the car has and made sure I understood how to operate!! I even got a full tank of gas!!!! More
This is the best dealership I have visited in SW Florida. The sales staff are professional and knowledgeable. They were able to accommodate my needs in a new vehicle and were not pushy at all. The finances w The sales staff are professional and knowledgeable. They were able to accommodate my needs in a new vehicle and were not pushy at all. The finances were expedited quickly and efficiently. My reason for being at the dealership was routine maintenance on my older vehicle because they have a fantastic service department. I ended up with a new vehicle with lower payments and a nav system. I would encourage anyone looking for a car to use Fort Myers Infiniti. More