Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Fort Collins Nissan
Fort Collins, CO
463 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
463 Reviews of Fort Collins Nissan
August 29, 2015
dream car as soon as I got to tynans Zachary was waiting outside ready to greet me. The over all atmosphere at the dealership was friendly and knowledgable. I t as soon as I got to tynans Zachary was waiting outside ready to greet me. The over all atmosphere at the dealership was friendly and knowledgable. I told him what I was looking for in a Jeep Wrangler, and he found me my dream car. I drove it home that day and Dustin in finances was super friendly and helpful with all the overwhelming numbers. More
by ericagarabilez
Employees Worked With
Zach Watson
August 22, 2015
New Car Purchase Our salesman was Carl Unger and we have nothing but good things to say about him - he was very courteous, personable, helpful and took as much time a Our salesman was Carl Unger and we have nothing but good things to say about him - he was very courteous, personable, helpful and took as much time as needed to answer all of our questions. We are very well satisfied with our new car purchase and the knowledge and expertise that Carl provided to us. More
by chcjco
Employees Worked With
Carl Unger
August 15, 2015
Well as we speak in real time, I was doing a deal with Brian and another "Big Box" dealer in Colorado. I live outside Chey, Wy. I am 2 hours to one dealer and a little over an hour I was doing a deal with Brian and another "Big Box" dealer in Colorado. I live outside Chey, Wy. I am 2 hours to one dealer and a little over an hour to Fort Collins. Everything we are doing is by phone and the 'puter. Gosh, both sales people were smart and personable! What made the difference for me is that when the final numbers were crunched, the manager at the first dealership was a little put-off that I was shopping. We have to be shoppers in this economy. We buy cars for different reasons and Brian understood quickly that I was looking for.... a commuter vehicle at the lowest possible price. The salesperson has to run his numbers through the financing manager and....he has to follow through with his commission to understand our bottom line. Sense of humor, intelligence, knowledge..Brian needs to come to dinner! Thank you for the positive, fair and real experience! Lori More
by Lori
Employees Worked With
Brian Chapman
July 27, 2015
EMPTY promises once you sign the contract - disappointed! I bought a 2015 Frontier in late May, 2015. I found the truck through internet searches. Once I called them, the deal seemed very good - so good tha I bought a 2015 Frontier in late May, 2015. I found the truck through internet searches. Once I called them, the deal seemed very good - so good that once they put the numbers in an email, I drove all the way from Albuquerque NM to ink the deal. Once I arrived, it was fairly smooth - the salesman I had worked with was on vacation so a substitute helped me. The original contract had an $800 mistake, the second version something else was wrong, third time a charm. I allowed the finance guy (Dustin) to tack on an extended warranty ONLY after ensuring - KNOCK ON WOOD, that the warranty was the actual Nissan warranty - not something third party. After arriving back in Albuquerque and starting to read manuals, I wanted to read the extended warranty info. That's when I realized they had sold me a THIRD party warranty - even after emphasizing wanting only the actual Nissan product. Here's where the dealership FAILS - TOTALLY!!!. I over-paid taxes. Tyanas sent a refund check a couple weeks later - UNSIGNED. How stupid do you feel after having stood in line at the Bank to be told you have an unsigned, therefore worthless check!? You wonder how something like that can even happen these days - but it does. I called (and wrote emails) to change the warranty ASAP - within a week of purchase. Everyone was going to call me right back and take care of things. After a dozen emails - and several Managers saying they would get right back to me, NOTHING! It has been almost two months - NOTHING. Dustin has called and left a voice mail that my situation would be solved at the end of June - yes June. It's the end of July going on August. NOTHING. I have two lengthy voicemails that detail their mistake - and excuses, but the warranty money has not been refunded or applied to the loan. I have over half-a-dozen emails from Management stating that someone would call me ASAP. In all but one instance, NOTHING. TYNANS has proven to be a total disappointment. Love the truck, wish I had purchased in from a dealership that stands behind their word. More
by JBinABQ
Employees Worked With
Dustin, Gary (email)
June 26, 2015
Great Customer Service Carl was great! He was very attentive and personable. Even though the process was long, he made it very easy. I would reccoment him to anyone I know l Carl was great! He was very attentive and personable. Even though the process was long, he made it very easy. I would reccoment him to anyone I know looking to buy a Nissan vehicle. I also appreciated the managers that made it a point to come introduce themselves as well. More
by Lp
Employees Worked With
Carl Unger
June 16, 2015
Amazing customer service!!! My wife and I recently purchased a 2015 Nissan Pathfinder from Tynan's Nissan in Fort Collins, CO. We went to two different dealerships before w My wife and I recently purchased a 2015 Nissan Pathfinder from Tynan's Nissan in Fort Collins, CO. We went to two different dealerships before we ended up at Tynan's. We were not planning on buying/leasing anything that evening, just shopping around. Well, to keep it short, we drove home in our new 2015 Nissan Pathfinder that same evening. I've been working in the service industry for 20 years, so I have a good understanding of people. We were greeted by Carl Unger right away and the vibe was great right off the bat. He spent hours with up showing us different options and taking multiple test rides to ensure we found what we were looking for. The rest of the team was great as well. They were friendly and relentless on not allowing us to leave without making a deal. Which, we did. We were going to buy and ended up leasing thanks to Carl. He was diligent in showing us all or our options and helping us feel comfortable in making such a big purchase. The rest of the team worked as fast as they could to get everything squared away so we could get home, since we were there hours after close. Great service and great vehicles is all I can say. More
by Nathan
Employees Worked With
Carl Unger
June 14, 2015
Great Customer Service Tynan's gave great customer service. It was not a high pressure environment and unlike a lot of other dealers, the F and I person did not try to push Tynan's gave great customer service. It was not a high pressure environment and unlike a lot of other dealers, the F and I person did not try to push a bunch of unnecessary services and products. I would definitely buy another car there. More
by MTP
June 09, 2015
No nonsense experience Easiest and most comfortable buying experience I have ever had. Never thought I would be driving a brand new car in a matter of a day. I will definite Easiest and most comfortable buying experience I have ever had. Never thought I would be driving a brand new car in a matter of a day. I will definitely recommend Tynan's Nissan to everyone, although my car speaks for itself. More
by Valerie
Employees Worked With
Mr Tynan, and I am sure I missed a person or two., Joe Diana
May 29, 2015
Good Experience It was the best car buying experience I have had. I have purchased several cars and have had bad experiences. I would return to purchase a vehicle h It was the best car buying experience I have had. I have purchased several cars and have had bad experiences. I would return to purchase a vehicle here. More
by kherbearrn
Employees Worked With
Brian Chapman
May 28, 2015
Coming home I've dealt with Tynan's Nissan for several years. When my wife needed to replace her car (a Nissan Sentra with 225,000 miles on it) we naturally gra I've dealt with Tynan's Nissan for several years. When my wife needed to replace her car (a Nissan Sentra with 225,000 miles on it) we naturally gravitated towards Tynan's since their service dept. had treated us so well. She purchased a 2010 Sentra and got to drive it off the showroom floor! When it came time to retire my truck (a Chevy half ton with over 160,000 miles on it and 25 years old) I began researching what was out there for small pickups. No matter what I looked at I kept coming back to the Nissan Frontier. When I wanted to set up a test drive, B.J. called me up and we set up a time. Once I had driven the Frontier I was hooked. The only problem was they did not have one in the color I wanted. No problem. Their dealership in Aurora,Co. had one. The next day B.J. and Russ drove down to bring it back. After a day to install some options, B.J. picked me in my new vehicle and let me bring him back to the dealership. By far, this was the best car buying experience I have ever had. And I cannot thank Tynan's enough for their courteous and thoughtful treatment. More
by Kjedi
