Fort Collins Kia
Fort Collins, CO
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492 Reviews of Fort Collins Kia
I love coming into this dealership! They always treat me with respect and are very reliable. I appreciate their attentiveness while they work on my vehicle. Thank you KIA! with respect and are very reliable. I appreciate their attentiveness while they work on my vehicle. Thank you KIA! More
I usually consider your dealership to be above average. On Nov 1, I wanted to set up an appointment, I telephoned and was transferred to the service dept. After being on hold for too long, I hung up. I we On Nov 1, I wanted to set up an appointment, I telephoned and was transferred to the service dept. After being on hold for too long, I hung up. I went on your website and set up my appointment on line for that afternoon. When I arrived, your serviceman (Austin) was pleasant. However, when I showed him that I had a email dated a few months ago, with a discount coupon for the oil change, he informed me that you had just changed names from Tynan's Kia to Fort Collins Kia - and therefore the coupon could not be honored. I chose to still have the service done at your shop. It was clear that the business name change was just taking place that day. I find it odd about your not at least offering some portion of the coupon discount because: 1. When I signed up on line that day, the heading on your appointment confirmation email to me was "Tynan's KIA" . 2. A few days afterward, as I drove by your facility, your signage still showed "Tynan's KIA". Also, while waiting for my service to be done, I had trouble signing in on your web network. Another customer had the same issue. I asked at the showroom desk, and discovered the web password had been changed - but that signon word had not been changed on the notice in the waiting area. Your company should have thought more about how to make the transition a bit nicer for your regular customers. More
Pricing Love our Kia Sedona but fixing items on this vehicle too expensive. We have replaced door sensors, steering pump and most of the power steering syste Love our Kia Sedona but fixing items on this vehicle too expensive. We have replaced door sensors, steering pump and most of the power steering system. Service department always says something is needed to be fixed when most of the repairs are still over 50% new and in good condition. I honestly don't trust what the service representative says most of the time with regards of fixing potential issues. More
Efficient and friendly Helpful, no pressure to do more than asked, fast, had records, honored coupon, forgot to put return date sticker, but supplied info whe asked over pho Helpful, no pressure to do more than asked, fast, had records, honored coupon, forgot to put return date sticker, but supplied info whe asked over phone. More
Great service! I was very pleased with my recent visit to Kia to have new tires balanced, installed and aligned. The process was smooth and quicker than I expected. I was very pleased with my recent visit to Kia to have new tires balanced, installed and aligned. The process was smooth and quicker than I expected. Thanks! More
Service visit The service team at Tynan’s Kia does an excellent job! Dee, our service representative, is great and very knowledgeable. Tynan’s Kia has the best serv The service team at Tynan’s Kia does an excellent job! Dee, our service representative, is great and very knowledgeable. Tynan’s Kia has the best service team in Fort Collins. More
Oil Change Always a great experience. Staff is like I've known them for years! They work together to give you the best advice and help. Sincere, honest and re Always a great experience. Staff is like I've known them for years! They work together to give you the best advice and help. Sincere, honest and reliable. Even my kids enjoy going there to get our car serviced. What a crew! More
Outstanding Service Took my 2018 Kia Sorento in for scheduled service. It was completed quicker than I expected, and everything was/is perfect. Danette is the BEST! Took my 2018 Kia Sorento in for scheduled service. It was completed quicker than I expected, and everything was/is perfect. Danette is the BEST! More
Great Service Not only was the work done well, the staff was friendly and efficient; kudos to you all! Hope you continue to do such good work. Not only was the work done well, the staff was friendly and efficient; kudos to you all! Hope you continue to do such good work. More
Great experience I had an excellent experience in buying my new Sportage with Josh Johnston. He got me what I wanted in a vehicle and made my paperwork process quick a I had an excellent experience in buying my new Sportage with Josh Johnston. He got me what I wanted in a vehicle and made my paperwork process quick and easy. Thank you Josh and Tynan's for helping 😀 More