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Fort Collins Kia
Fort Collins, CO
492 Reviews
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492 Reviews of Fort Collins Kia
February 05, 2015
I've been a repeat customer for many reasons Not only once but many times I have gone into Tynans and I have received the best customer service I have ever received from any dealership. Mike Defr Not only once but many times I have gone into Tynans and I have received the best customer service I have ever received from any dealership. Mike Defrancisco got me into a 2015 Kia Optima and I couldn't be happier, anything I needed they did immediately without a question asked, my car was cleaned spotless and I am a very picky customer. Chris Yankowski also helped me and did a great job, these people do a wonderful job and do everything asked for, they even helped me switch over my stuff from my old car to my beautiful new car! I recommend this dealer to anyone and everyone confident they will receive such spectacular service as I did. More
by Makaylaminkel
Employees Worked With
Chris Yankowski
February 03, 2015
The best dealership in Fort Collins, Greeley area; I am so impressed by the sales and finance with Tynans that my family will be back to buy a car. My daughter bought one on Thursday and I bought mine I am so impressed by the sales and finance with Tynans that my family will be back to buy a car. My daughter bought one on Thursday and I bought mine on Saturday. Greg is one of the best salesman I have ever had. His energy just makes you want to buy a car. Keith called and said he got a car financed and I ask him, :Are you serious". The energy that you feel when you walk in the door is fantastic. I had a very rude experience at Tynans when I was looking about a year and a half ago, and I swore to myself that I would never walk in that door again. But after the experience of Greg, Keith and Nick..my family will be back. Love those guys!!!! More
by MHONSE
Employees Worked With
Greg Polaska
December 25, 2014
2nd car we've bought from this dealership This is the second time we have gone with Tynan's Kia. Tony was amazing getting our family into a five star rated vehicle! He kept in mind everything This is the second time we have gone with Tynan's Kia. Tony was amazing getting our family into a five star rated vehicle! He kept in mind everything we wanted in a Kia. We will continue to be loyal customes when it comes to buying a vehicle with Tynan's. Thank you for the Christmas gift. Seth, Marisha, & Athena are happy in our new 2015 Kia Optima. More
by marisha.hershberger
Employees Worked With
Tony Sanchez
November 29, 2014
Shady, beware! We have a family member who exudes naïveté, has never made a big purchase on her own, is a senior citizen, and wants to buy a car- a big move towards We have a family member who exudes naïveté, has never made a big purchase on her own, is a senior citizen, and wants to buy a car- a big move towards her independence! She asked for our help and we agreed and we encouraged her to research on her own the car she wants, visit the dealerships, etc. We cautioned her to not make decisions or get pressured in to a sale without our assistance. She visited Tynan's, met with Tony (who she was convinced would treat her right because he "liked her") who ran her credit and confirmed that she could buy a new car. At her bidding we followed up on her visit, via email- our preference b/c we have bought several new vehicles over the years and now have multiple children, busy jobs, and are unable to go through the dealership routine and shenanigans when negotiating the price and purchase of a car. This is not our first rodeo. My wife in particular, fell for EVERY trick in the book when she was a young adult and learned the hard way all the ways car dealers can and will take advantage of naïveté. So, point is, we want to negotiate via email. So we confirmed the family members credit with all three reporting agencies, researched what credit score would get her promotional rates, the average invoice cost of the car, what was a reasonable price to pay, etc.etc. and contacted Tynan's ready to start negotiating. We were direct about wanting to negotiate via email, why, and that we were assisting the family member. We were direct in the numbers we were looking at and what we hoped to do. We've purchased cars this way before, with Toyota in 2013, and Honda in 2011...we were VERY happy with these buying experiences and are committed to doing it this way now and in the future. Mike responded to our email and agreed to negotiate via email, then Tony became involved and the following emails involved them both insisting on getting the family member back to the dealership to test drive, make decisions, consider options...repeated declarations to "trust them", "we will make sure she gets every promotion and deal available" (b/c that's all that's involved with getting a good deal on a car??), "we have several steps to go before she's ready to buy a vehicle", and 5 or 6 more email exchanges and 6+ hrs later we had no info and a collection of emails asserting the family member needed to go into the dealership in person, give them verification of her address and then verification/documentation of income. Finally, right before closing, they asserted that confidentiality laws prohibited them from talking to us. Sigh. No numbers...nothing even hypothetical, yet they wanted confirmation of her confidential income info? Address? It was a bizarre exchange and the following interactions did not improve. At the same time they were wasting our time via email (and proving why we prefer to negotiate via email than to deal with this malarkey in person) Tony was calling our family member- at least three times- pressuring her to deal with him directly and referring to her as "girl", as though they were best friends. It felt predatory to us...between the emails to us and the calls to the family member all their efforts were focused on getting her back to the dealership and dealing with them directly without us. When my wife called to discuss the following day she was upset because none of this made sense...we NEVER had this hassle with Toyota or Honda and Kia wasn't willing to work with us at all. Mike asserted that my wife didn't know what she was taking about and "she needed to stop talking so [he] can tell [her] how this works". He then acted incredulous that we would feel offended and distrustful at this point and proceeded to tell her "we have a problem" if we expected to complete the majority of the negotiations via email or phone, "because that wasn't going to happen". My wife was "educating" Mike that as an informed consumer we absolutely felt we had a right to dictate what sort of shopping experience we would engage in, when Keith got on the phone and basically engaged in similar, terse, uncomfortable, and antagonistic banter with my wife. After forcing our family memeber to call them to confirm that they could work directly with us, they, A. gave us numbers for a lease, then B. gave us financing rates that were not competitive or reflective of the financing deals we KNOW she qualifies for (have visited other Kia dealers) but with a reasonable deal on the cost of the car, then C. provided a competitive rate but took the deal on the cost of the car away and refused to offer anything less than the car at MSRP. At that point we declined to work with the dealership further b/c it's clear they do not want to work with us. We were put in an incredibly awkward situation in trying to negotiate with these salesmen who basically personified every bad car salesman stereotype out there. We're not sure why they were so unwilling to offer our family member a reasonable deal on the vehicle...there behavior is even more noteworthy because two other area dealerships, and three in the Denver metro area have been incredibly accommodating in their negotiations with us. Tynan's doesn't deserve accolades or your business. More
by Ovav2014
Employees Worked With
Tony Sanchez
November 29, 2014
absolutely amazing! I just bought my 2nd car from Tynans worked with Tony on both deals! 2nd car I purchased was with Chris and Tony. They both listen to what I wanted an I just bought my 2nd car from Tynans worked with Tony on both deals! 2nd car I purchased was with Chris and Tony. They both listen to what I wanted and what I needed. They showed me my new car and I feel in love with it! Everyone at the dealership is amazing they treat you like family we were laughing so hard by the time I left! Nick, Jesse, Justin, Chris and Tony thank you all for your amazing work that you did to make my car work!! ????Athena More
by achaffee1985
Employees Worked With
Tony Sanchez, Chris Yankowski, Justin Kozak
September 30, 2014
Disappointed in attitude The sales rep seemed knowledgeable (tho some important details were incorrectly provided), and was willing and personable enough on the first vis The sales rep seemed knowledgeable (tho some important details were incorrectly provided), and was willing and personable enough on the first visit. From the very outset, we were clear that we would not make a decision/purchase at that time. Despite that (repeated several times), we were 'politely' pressured (several times). We eventually decided to purchase (a Subaru) elsewhere, based largely on factors which we had consistently stated as important to us. By phone, and in person, the Kia sales rep was not quite but almost surly, particularly in denigrating Subaru in general. We expect dignity and respect when we do business. We did not feel respected; and the demeaning of worthy competition was very unprofessional. More
by dave.brown.37625
Employees Worked With
Tom Pawlowski
July 12, 2014
love my new car Todd was extremely helpful. Was helpful and answered all of my questions. When my husband couldn't come get the old car because.of a work schedule con Todd was extremely helpful. Was helpful and answered all of my questions. When my husband couldn't come get the old car because.of a work schedule conflict. Todd offered to drive.my old.car home while I drove my new car home. Saved me time and hassle. Great experience. More
by mandy13838
Employees Worked With
Todd Hayman
July 07, 2014
So happy with my purchase from Tynans! Chris Yankowski was so patience in helping me find the right car. He was very professional, honest, and knowledgeable. He did a great job of explainin Chris Yankowski was so patience in helping me find the right car. He was very professional, honest, and knowledgeable. He did a great job of explaining all the features of the car to me. He made buying a new car fun! I had a lot of questions and he was happy to answer all of them. Overall I was very happy with my leasing experience. I got a wonderful car that will last me a long time. I also like that I have the option to trade it in in 3 years. Everyone at Kia was friendly. I felt like family when I left. Their service department was also very helpful and professional. I would be happy to recommend anyone else to Tynan's Kia! More
by chelseadunfee
Employees Worked With
Brandon Boyer, Chris Yankowski
July 01, 2014
Tynans Kia is awesome! Everyone was awesome at this store! They all worked together and bent over backwards to make sure i got a good reliable car. I am grateful for all of Everyone was awesome at this store! They all worked together and bent over backwards to make sure i got a good reliable car. I am grateful for all of their help and will recommend them to everyone i know! Thanks Colby,Keith, and Derrick! More
by juliayoffie
June 29, 2014
First Class Experience You Will Not Regret Tony is amazing! I would definitely recommend tony, and Tynan's Kia to anyone looking to buy a new car. Tony makes you feel welcome, and like a friend Tony is amazing! I would definitely recommend tony, and Tynan's Kia to anyone looking to buy a new car. Tony makes you feel welcome, and like a friend, not like a potential paycheck. He really cares about helping you out, and walks you through the whole process! More
by NickAKS
Employees Worked With
Tony Sanchez
