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Forest City Honda

Forest City, NC

4.8
1,440 Reviews
Forest City Honda in Forest City, NC meets the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealership we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling (877) 231-3648.
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284 Daniel Road

Forest City, NC

28043

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Showing 1,440 reviews

February 01, 2022

The service department was very prompt in taking care of an issue with my car. They pointed out some other areas of concern for me to be aware of. Very favorable experience. More

by CRCOLLINS56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wendy Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carrie Clubb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2022 -

Forest City Honda responded

We're happy to see that you had a 5-Star experience at Forest City Honda. Thanks for sharing.

January 31, 2022

The entire staff in the service department was very helpful and knowledgeable. I would definitely recommend. More

by TAMMYW28043
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendy Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerber Collins
Feb 01, 2022 -

Forest City Honda responded

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

January 31, 2022

Very personable service. Every time I have gone there for service they have met or exceeded my expectations. More

by tim@mtnexecs.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carrie Clubb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2022 -

Forest City Honda responded

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

January 29, 2022

Overall service was very good. Tried their best to help me. Acted as I was the only customer there that day. More

by phyllishosch
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Conner
Feb 01, 2022 -

Forest City Honda responded

We are so grateful for your review. Thanks for sharing your rating with us and the community.

January 29, 2022

Well organized. Time efficient. Friendly...many explanations give as needed Felt confident work was correct. More

by CONNIEPEARL5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendy Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don't know there name
Jan 31, 2022 -

Forest City Honda responded

We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.

January 27, 2022

Always willing to help out even when I forget to make an appointment before hand! More

by rainbowgirl_44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendy Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : KURT WATERS
Feb 01, 2022 -

Forest City Honda responded

Thanks so much for giving us your take on how we are doing. We're glad that customers like you are having a great experience at Forest City Honda!

January 25, 2022

Norma and the crew were very helpful and did a very good job on all my work More

by BWHITE140
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norma Finger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2022 -

Forest City Honda responded

Thank you for your review. We will share this with the store team to let them know how we are doing.

January 21, 2022

My daughter traded vehicle purchased from this dealer, and requested a refund on GAP coverage. Took 10 months to get it from this dealer. Got nothing but the run around and empty promises. Would not retur More

by Chris
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Al Neal
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith ?
Feb 01, 2022 -

Forest City Honda responded

We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again.

January 13, 2022

They were excellent all around. I was so thankful they check out everything on my van. I didn’t know they did that being it was my first time. More

by AWALKER82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alana Neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wendy Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Soares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenya Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carrie Clubb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Norma Finger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2022 -

Forest City Honda responded

We're happy to see that you had a 5-Star experience at Forest City Honda. Thanks for sharing.”

January 05, 2022

They worked hard to help me get in a newer car, they honestly care about helping there customers thanks . More

by glendacanipe1218
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mrs Estrallia, Angela Conner, DARREN STREET, Rebecca Millette, Tyler Morrow
Jan 05, 2022 -

Forest City Honda responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

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