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Forest City Honda
Forest City, NC
1,440 Reviews
Forest City Honda in Forest City, NC meets the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealership we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling (877) 231-3648.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 1,440 reviews
October 10, 2022
I have always respected the Service Department at Forest City Honda. They never tried to add service...or find something else to bring up the price. Sadly, that changed this time. I was told that my vehicle City Honda. They never tried to add service...or find something else to bring up the price. Sadly, that changed this time. I was told that my vehicle of under 18,000 miles, (2020 CR-V) needed a change of diff fluid for AWD. I have never heard of such a thing, and no one explained it to me. They only said my car needed it. I still have no idea what the diff fluid is nor why it was needed. I ended up paying $190 for oil change, tire rotation, inspection, and the diff fluid changed. More
by pcgirl2002
Verified CustomerEmployees Worked With
Service Department
October 10, 2022
I always have my CRV serviced here. They are reasonably priced. Give me great service and are so friendly! They even know took me to run an errand while my service was being done!! They are reasonably priced. Give me great service and are so friendly! They even know took me to run an errand while my service was being done!! More
by SRL
Employees Worked With
October 07, 2022
Professional, prompt, kind, very helpful. I'm a satisfied customer. Enjoying my new tires. Thanks! I'm a satisfied customer. Enjoying my new tires. Thanks! More
by PAM.HARRISON57
October 07, 2022
You have great staff and customer service people! They address the problem and fix it quickly! They address the problem and fix it quickly! More
by Joan
Employees Worked With
October 07, 2022
I’m not sure how this dealership has gotten as high of a rating as it has. I definitely do NOT recommend it. They have excessive dealer add-ons and they don’t support warranty claims against cosmetically de rating as it has. I definitely do NOT recommend it. They have excessive dealer add-ons and they don’t support warranty claims against cosmetically defective parts under the new vehicle warranty. I do, however, like Angie in finance. If anything, she’s the silver lining within this black cloud of a dealership. At least, that’s my experience. More
by jsda74
October 07, 2022
Fast friendly service. Always very courteous and helpful. I have had service here for the last 5 years and will continue to come here. Always very courteous and helpful. I have had service here for the last 5 years and will continue to come here. More
by bkw2k2
Employees Worked With
Other Employees :
Alecia Wilkins
October 06, 2022
The workers in this dealership meet all my expectations. outstanding service,all were polite and respectful. Thanks for your service which is not found in a lot of companies Today. outstanding service,all were polite and respectful. Thanks for your service which is not found in a lot of companies Today. More
by BREEDLOVEROBERT
Employees Worked With
October 06, 2022
Just make an appointment and stick with it and you should be fine. Definitely a convenient certified location if you can not get to the original dealership you purchased your vehicle at! be fine. Definitely a convenient certified location if you can not get to the original dealership you purchased your vehicle at! More
by PWILLIA2
October 05, 2022
3rd time here. We’ll come back. Service, professionalism, fair price and “feel like a valued visitor” are the reasons. Wendy at service desk is super. We’ve dealt w We’ll come back. Service, professionalism, fair price and “feel like a valued visitor” are the reasons. Wendy at service desk is super. We’ve dealt with several Honda dealers since we were military and moved around quite a lot, and Forest City is the best we’ve experienced. More
by MARK85749
