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Forest City Honda

Forest City, NC

4.8
1,483 Reviews
Forest City Honda in Forest City, NC meets the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealership we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling (877) 231-3648.
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284 Daniel Road

Forest City, NC

28043

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Showing 1,483 reviews

September 16, 2020

Oil pan was replaced, but wheel alignment was off. Now I need to schedule another service. The overall experience was fine, the cost was higher than expected. More

by JPMORGAN65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendy Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2020 -

Forest City Honda responded

Thank you for your business! Please bring up any issues at your service appointment so we can assist you.

September 15, 2020

Mechanics are good, but the service advisors need more training in my opinion, and the cashier is just flat out rude and grumpy. New Honda's use synthetic oil which lasts 10K miles, but they still recomm More

by moorem1956
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Ruiz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Wendy Wall
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : KURT WATERS, Kyle Marshall
Sep 16, 2020 -

Forest City Honda responded

We are sorry about our Cashier. Training sessions will be held with her on customer service. Honda recommends 5-7 thousand miles but in our area, we recommend 5000 miles due to driving conditions. Thank you for your comments, that is the only way to improve our customer service.

September 05, 2020

Wish I had something nice to say about Honda, the service people were great... But the HR-V, got traded in for a Ford, very disappointed with Honda ... will not be buying another More

by sdh750
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Wendy Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2020 -

Forest City Honda responded

Sorry to hear about your disappointment. I'm not sure I understand exactly what your disappointed about. Please give me a call at 828-286-2614 so I can see how we can possibly solve your issue, my name is Alana.

Sep 07, 2020 -

sdh750 responded

Had to have rear struts replaced repeatedly and nobody wanted to look for cause. Was told when warranty was up, it was my problem. Bought the car brand new off showroom floor and constant problems, so a week ago I traded it in...

Sep 07, 2020 -

Forest City Honda responded

Can you tell me who you spoke with so I can see what we can do?

August 31, 2020

EVERYONE at dealership was professional, welcoming, gave excellent, clear information & was just so nice to work with. I would highly recommend this Particular Honda dealership! More

by pamhudspeth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad was awesome as well! , Brandon Davis, Angela Conner, DARREN STREET
Sep 03, 2020 -

Forest City Honda responded

Thank you so much for your recommendation! We appreciate your business and welcome you back anytime!

August 30, 2020

Everyone that we dealt with was so helpful and polite. I don’t take my pilot anywhere else because the service department has always been great to us. They let me know what my options were and never pressu More

by PRINCESSKNAUB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendy Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2020 -

Forest City Honda responded

Thank you so much for choosing us! We appreciate your business and look forward to helping you in the future.

August 27, 2020

Very friendly. Great price. Angela took very good care of me. I highly recommend Forest City Honda. All the staff there is very friendly and helpful. More

by HondaFitGranny
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Conner, DARREN STREET
Aug 27, 2020 -

Forest City Honda responded

It was a pleasure working with you! We appreciate your business! If you need anything please let us know. Welcome to the Forest City Honda Family!

August 27, 2020

Very pleasant and efficient experience. Nate was professional and helpful. They took care of all my needs. I’m very happy with my new Honda Accord More

by kingofasheville
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ANTONIO LINARES, NATHAN MOORE
Aug 27, 2020 -

Forest City Honda responded

Thank you for choosing to do business with us! We appreciate you! Let us know if you need anything.

August 26, 2020

HIGHLY RECOMMEND! This is the best car service I've ever received. They're so transparent about their prices (cheapest in town across the board!) and they are always so friendly! They always accommodate my More

by ASHLEYL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendy Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2020 -

Forest City Honda responded

Thank you for your recommendation! We appreciate your business and look forward to helping you in the future.

August 24, 2020

I have bought a few cars from Forest City Honda, and get my service work done here as well. Outstanding and honest people! There is no comparison when dealing with other dealerships. Forest City will alw More

by DAVID@STOVALLFINANCIALGROUP.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wendy Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2020 -

Forest City Honda responded

Thank you for choosing us! We really appreciate your business!

August 24, 2020

They took care of my recall and scheduled and performed it in a timely manner. I also bought touch up paint and the parts counter was very helpful. More

by RODNEYQUEEN4LIFE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerber Collins
Aug 24, 2020 -

Forest City Honda responded

Thank you for your business! If you need anything else please let us know.

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