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Forest City Honda
Forest City, NC
1,258 Reviews
Forest City Honda in Forest City, NC meets the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealership we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling (877) 231-3648.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 1,258 reviews
April 08, 2020
Drove car 4 days, broke down, won't start. Paid $2000 for extended warranty, called for roadside assistance, when they arrived, I was told I was not on file, so they charged me $125 to jump start, told me I extended warranty, called for roadside assistance, when they arrived, I was told I was not on file, so they charged me $125 to jump start, told me I could file a claim to get reimbursed. Car still not running. More
by vtxstasy
Verified Customer
Helpful April 07, 2020
Good service They service I received was good. The staff was friendly and made me aware of things concerning my care that I didn't, problem corrected. They service I received was good. The staff was friendly and made me aware of things concerning my care that I didn't, problem corrected. More
by JEFRO
Employees Worked With
April 03, 2020
Took my civic in for a detail cleaning. It was returned to me like a new car. I am very picky and I was extremely please. Inside and outside was excellent! Wendy was so sweet and kept me informed on the pr to me like a new car. I am very picky and I was extremely please. Inside and outside was excellent! Wendy was so sweet and kept me informed on the progress! More
by SAXEJAZZ58
Employees Worked With
March 31, 2020
It is conveniently located and generally reliable for servicing vehicles. The employees are polite and knowledgible about their positions. Overall they get the job accomplished. servicing vehicles. The employees are polite and knowledgible about their positions. Overall they get the job accomplished. More
by ljv
Employees Worked With
March 31, 2020
Took time to explain things to me several times without any evidence of frustration, because I just wasn't understanding. Chris, not Ruiz, but has a man bun, and Wendy without any evidence of frustration, because I just wasn't understanding. Chris, not Ruiz, but has a man bun, and Wendy More
by RONNIECONNIE1
Employees Worked With
Other Employees :
Chris, but don't know his last name. I would describe his hair put into a man bun. Very nice young man in the service department that worked on my car.
March 29, 2020
Very happy Went in to look for a specific car, wasn't available, but Angela helped find us another vehicle that fit the bill! My wife and I are very pleased! Went in to look for a specific car, wasn't available, but Angela helped find us another vehicle that fit the bill! My wife and I are very pleased! More
by eojala
Employees Worked With
March 27, 2020
Great Service Very personable and honest. I always have a good experience at this dealership when I bring my car in for maintenance. Always friendly and helpful Very personable and honest. I always have a good experience at this dealership when I bring my car in for maintenance. Always friendly and helpful More
by cwalker17
March 26, 2020
Charge more than quoted. I was happy that they got me a key replacement quickly. I just hate when car dealers and service departments charge more than they quoted. They quoted I was happy that they got me a key replacement quickly. I just hate when car dealers and service departments charge more than they quoted. They quoted me a price for replacing the keys that were lost. Then they charged extra charges for environmental crap when all that should be in the price you quote. Come purchase my products how would you feel if I add recycle charges for boxes etc that go along with the process after you buy my product. You expect to pay what was quoted plus the taxes, not excess charges. I could have had it done cheaper with the key company and they would have come out to my house. Not again. Happy with the service not happy with a hidden cost. I won't recommend it or take my car again. I love HONDAS but dislike unethical business practices. More
by TIM
Employees Worked With
Other Employees :
Do not remember the name of the people that did the quote and was not told who actually made the key. , Kyle Marshall, Jason Raybuck, Roddrick McEntire, Chris Nolen, Wes Dumont
March 25, 2020
Angie was very helpful, and I will recommend her to others for future purchases. Forest City Honda has changed quite a bit since 2013. They were enthusiastic in 2013 and were a lot of fun to buy from. others for future purchases. Forest City Honda has changed quite a bit since 2013. They were enthusiastic in 2013 and were a lot of fun to buy from. This time it wasn't near as fun. Car buying should be a happy time, fun, and enjoyable for both the staff, and buyer. It wasn't the case this time. The gentleman I communicated with during the process, he was there when I picked up the car, but didn't speak to me. He didn't even come out to introduce himself, to say "thank you", or anything else. I has just bought a car from him, he couldn't even speak to me. This is just wrong. He had Angie do the work instead. I wanted a photo with one of the employees in front of my new car, he agreed but said, "Let's get this photo done, I have work to take care of". I am sorry, but this dealership has changed so much, and not for the better. It saddens me because I always thought of Forest City Honda as extended family. The world is changing, and I was looking for the familiar smiling faces. I was so excited to buy from them again, it was just a bit melancholy this time. More
by pcgirl2002
March 25, 2020
Easy Experience Angie went out of her way to answer any questions I had. I had other appts. to go to so the staff all worked together to have everything done in a tim Angie went out of her way to answer any questions I had. I had other appts. to go to so the staff all worked together to have everything done in a timely manner. I forgot the extra key that needed to be returned so 'Angie came to my home & picked it up to save me from having to drive back from Marion to Forest City.She is very personable so felt like I met a new friend. Shirley More
by shirley
