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Ford of Port Richey - Service Center

Port Richey, FL

4.5
4,509 Reviews
Call Service Center (727) 478-1283

4,509 Reviews of Ford of Port Richey - Service Center

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October 16, 2023

The only think I can say is they ordered the wrong part for my truck and still have not got back to me ... More

by DIANNE021
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Bayless
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October 16, 2023

They gave outstanding service and were nice and prompt. I am very happy with my purchase More

by hotrod9940
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 14, 2023

Frank Johnson is the best service advisor I have ever had. Always concerned about my cars More

by CINDYJ49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 14, 2023

Friendly speedy service, thorough service ready to please very knowledgeable kept me informed with progress all along the way More

by gerry2359
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Wollak
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 12, 2023

Excellent customer service and I have a fantastic service advisor by the name Steve Wollak. More

by Galjo01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Wollak
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 11, 2023

Ford of Port Richey Service has always done an excellent job with all my vehicles, with reasonable prices and honest work. More

by TLAVENDER740
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terald Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rayann Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 11, 2023

Great experience arrived for appointment and they were ready for me. Fast service and great communication. Steve is excellent More

by douglas.seacrist@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Wollak
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 11, 2023

All problems were taken care of and I was so appreciative and thankful for a rental car for my long repair More

by tmaxton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Wollak
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 10, 2023

We have used the service department at Ford of Port Richey for years, always great experience. I decided to visit the local Ford to service my car since the oil change and tire rotation were overdue. More

by Martha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 10, 2023

Service was excellent quick and fast. would recommend them to other people that need service on their vehicles. More

by Rbrietenstine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Lopez & Chase, Bryan Silverstone
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Oct 10, 2023 -

Rbrietenstine responded

This had nothing to do with the service on my explorer. This is for the maverick that we bought for my husband. I got charged for 104.90 for a tag I didn’t need. Now i’m told that I’m going to have to pay more to get my husbands tag switched over so he can have his handicap tag put on his car. This is so frustrating for us. We are not young people and we didn’t need all of this mess up. I am sorry but I am just not satisfied with everything that has happened to us.

Oct 10, 2023 -

Rbrietenstine responded

I guess I should’ve ask to speak with the manager

Oct 13, 2023 -

Rbrietenstine responded

Sorry about my response earlier I have spoken with Chase the manager and he is taking care of all my problems so therefore I am changing my response to great thank you

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