Ford of Port Richey - Service Center

Well I went here for an oil change and they showed me this live recorded video and the tech was incoherent when he was talking. The service rep asked me if I wanted to have my filters replaced and I sai this live recorded video and the tech was incoherent when he was talking. The service rep asked me if I wanted to have my filters replaced and I said no. Upon checking out and leaving the service area I.checked my receipt and they said I have an oil leak. The service rep never mentioned that and I was a little baffled since my car does not have oil spots anywhere I park after I went home and checked. So I’m just a little curious on how this was even an issue? More

Quick and professional service as always. Videotaping of the service as it’s being performed with info about what will need to be replaced in the future was an unexpected wonderful touch. Videotaping of the service as it’s being performed with info about what will need to be replaced in the future was an unexpected wonderful touch. More

We brought the car in for general maintenance & checkup. We had an oil leak which we got repaired. Our advisor, Aria K. advised us we needed tires, she was very knowledgeable, informative & I was comfortabl We had an oil leak which we got repaired. Our advisor, Aria K. advised us we needed tires, she was very knowledgeable, informative & I was comfortable leaving my car at Ford in Port Richey. Thanks More

Quick to assist you with questions that they resolve while you wait comfortably in lounge area. Need donuts while you wait comfortably in lounge area. Need donuts More

I feel like I was trying to be sold something fir sure I didn’t need - I wasn’t told ahead of time there was a charge to use a card for payment- wasn’t asked if I wanted a wash and when car was delivered to didn’t need - I wasn’t told ahead of time there was a charge to use a card for payment- wasn’t asked if I wanted a wash and when car was delivered to me it was soaked- and when the advisor tried to help me - the service porter refused to help - not a good look to argue with an advisor helping a customer More

Service provided on my appointment time. Service personnel were polite and efficient. Kept me up to date on progress. Service personnel were polite and efficient. Kept me up to date on progress. More

Excellent service. Was promptly greeted & car was taken in at appointment time. Brought my laptop to work in the waiting room. Ample desk space as well as comfortable c Was promptly greeted & car was taken in at appointment time. Brought my laptop to work in the waiting room. Ample desk space as well as comfortable chairs. It was fairly quiet in that waiting room considering how busy the dealership was! Will definitely continue to bring my vehicle back to this dealership for service. More

I have purchased two vehicles with Ford of Port Richey and have been happy with both purchases. My experience with Ford of Port Richey service advisors and Steve in particular have been exemplary. On one and have been happy with both purchases. My experience with Ford of Port Richey service advisors and Steve in particular have been exemplary. On one occasion where I had scheduled transmission service on my F-150 that an fluid overfill problem was giving me shifting issues after the service have been completed. Steve recommended I return immediately and discovered and corrected the problem and subsequently had me me back on the road in no time. I highly recommend both sale and service! More

Should have not needed to return for a ($1,200) problem after my previous (over $1,100) inspection was done only weeks prior. after my previous (over $1,100) inspection was done only weeks prior. More

I always appreciate working with Aria Kneeland and feel that she cares about the vehicle and me as a customer that she cares about the vehicle and me as a customer More