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Ford of Port Richey - Service Center
Port Richey, FL
4,533 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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4,533 Reviews of Ford of Port Richey - Service Center
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January 22, 2025
My salesman was very helpful and knowledgeable I would use him again the whole Port Richey staff was awesome thank you use him again the whole Port Richey staff was awesome thank you More
by WENDELL.NEUBAUM
Verified CustomerEmployees Worked With
January 21, 2025
REAL REPAIRS - Forget it. I took there on a Monday with a typed out piece of paper stating what happens to it. I am 80 y.o. and I cannot call Triple "A" every time my car wo I took there on a Monday with a typed out piece of paper stating what happens to it. I am 80 y.o. and I cannot call Triple "A" every time my car won't start. I sometimes have to sit in the car having to wait until it wants to start again 30-45 min. They kept telling me, "oh it starts every time?" Because they either did not wait for it to cool down (10 min) and then try it. Finally on day 3 I said I wanted my car back. They begged for one more day, I say o.k. it finally happens and then they tell me by the time they get the equipment to test it, it starts? Ask for one more day, I say o.k. and by 3:30 the next day I get a call they talk about replacing a part (a part I mentioned on my paper) and they want to charge $700. So I say o.k. so does that mean you will warrant/guarantee I won't get stuck again. Service attendant RayAnn, says hold on I need to talk to the manager. She comes back and tells me I can PU my car, NO CHARGES and maybe my Son can put in the part? I would also state that the customer service, RayAnn, did NOT even call me along the way to tell me what was going on. After 2 days I had to call them? Worst experience of my life. They had my car for 5 days, used up a 1/2 tank of gas and never diagnosed the problem. PATHETIC! More
by mydvds33
Employees Worked With
January 19, 2025
Took my wife’s Expedition in for routine maintenance. Prescheduled a Saturday appointment. Work was done quickly & efficiently. No issues. Prescheduled a Saturday appointment. Work was done quickly & efficiently. No issues. More
by mray50
Employees Worked With
January 19, 2025
Ford at Port Richey is great! We were in and out in a breeze and everyone was extremely helpful. We were in and out in a breeze and everyone was extremely helpful. More
by NICK.RICHARDSON17
Employees Worked With
January 19, 2025
Great service advisor. Got me an appointment within 3 days. Got my truck on time and completed my service fast. Got me an appointment within 3 days. Got my truck on time and completed my service fast. More
by 01const
Employees Worked With
January 15, 2025
Excellent customer service. Very informative and trustworthy service. Highly recommend to anyone looking for good service. Very informative and trustworthy service. Highly recommend to anyone looking for good service. More
by Angie
January 14, 2025
We have purchase 3 cars at Ford Of Port Richey. Each time our salesman was Mike Black. We've been very happy with him. Very Friendly and great sense of humor. Always an enjoyable experience. Each time our salesman was Mike Black. We've been very happy with him. Very Friendly and great sense of humor. Always an enjoyable experience. More
by lynnmbrink
Employees Worked With
January 12, 2025
A wonderful place to get your car repaired quickly and competently for a good price competently for a good price More
by panagra27
Employees Worked With
January 10, 2025
Great to deal with very good service. Will return with further service needs going forward. Will return with further service needs going forward. More
by policeman152
Employees Worked With
