Ford of Port Richey - Service Center

Overall experience was great! Enrique was a great salesman answered calls and texts whenever we reached out to him. Enrique was a great salesman answered calls and texts whenever we reached out to him. More

Steve is the best. He always meets my needs for my car. Always flexible and helps to ensure my car gets what it needs. He always meets my needs for my car. Always flexible and helps to ensure my car gets what it needs. More

When I bought my car, I was told I had a year of oil changes. When I took my car in I was told I already had my two free oil changes. I explained I was told free oil changes for a year and They explaine changes. When I took my car in I was told I already had my two free oil changes. I explained I was told free oil changes for a year and They explained that means 2. I am unhappy that they did not communicate that better. They were running a special for $15 and still insisted on charging me even though I was told a year, not a specific number of oil changes. I called the General Manager who helped negotiate the deal and I never got a call back. Again, bad communication. The service department didn't pick up the miscommunication and make the customer happy. More

Needed a new tire they explained why came back got the tire and paid for it. tire and paid for it. More

Nathaniel is so so so handsome I can't really understand how its possible but if you get a chance to see him I guess you will understand. how its possible but if you get a chance to see him I guess you will understand. More

Rayann was great . She kept me informed about the progress on my car. She was very professional and a pleasure to work with. She kept me informed about the progress on my car. She was very professional and a pleasure to work with. More

Nathaniel Gonzales, you can count on him, in the Service Department was extremely helpful and assisted me with Warranty Information and Rental Car. I always get service faster than any other dealership anyw Department was extremely helpful and assisted me with Warranty Information and Rental Car. I always get service faster than any other dealership anywhere in Florida is usually backed up for months. I was back on the road repaired and driving with a reliable car. More

When it comes to tires or service, Ford of New Port Richie is number one. Frank Johnson is my exclusive Service Advisor. Richie is number one. Frank Johnson is my exclusive Service Advisor. More

The service team is OUTSTANDING! They truly ensure that the customer needs are met and that all issues are resolved quickly and efficiently. They have great communication and value They truly ensure that the customer needs are met and that all issues are resolved quickly and efficiently. They have great communication and value you as a customer. Will continue to use them any time I need anything with my truck! More

Comfortable waiting room with free coffee and tv, the technicians send a video with verbal explanations which is very helpful. Service advisor Caden was helpful and personable, I will be back :) technicians send a video with verbal explanations which is very helpful. Service advisor Caden was helpful and personable, I will be back :) More