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Ford of Port Richey - Service Center

Port Richey, FL

4.6
4,588 Reviews

4,588 Reviews of Ford of Port Richey - Service Center

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November 28, 2021

Steve was very helpful and paid special attention to my truck. I really appreciated his insight. My truck is running great now. More

by tnowicki
Recommend Dealer
Yes
Employees Worked With
Steve Wollak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2021 -

Ford of Port Richey responded

We're glad to hear it. We look forward to earning your trust the next time. Thank you for choosing Ford of Port Richey.

November 28, 2021

I'm always met by technicians that show genuine interest in my reason for being there. Service times are never excessive; always reasonable. More

by bob catron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Wollak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rayann Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2021 -

Ford of Port Richey responded

Thank you for continuing to service with us. We appreciate you trusting our team with your business and as always, thank you for choosing Ford of Port Richey.

November 26, 2021

Great service Dept. Always gets the job done professionally the first time.Knowledgeable service personnel. More

by consoc86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathaniel "Nate" Gonzalez
Nov 26, 2021 -

Ford of Port Richey responded

Thank you for trusting Ford of Port Richey to service your vehicle.

November 26, 2021

Took me right on time, and then explained everything that was done to my car !! More

by ILLICITFANTASEA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Scripture
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rayann Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2021 -

Ford of Port Richey responded

It's great to hear that Rayann was able to get you taken care of so promptly and efficiently. We strive to exceed expectations with every experience. Thank you for choosing Ford of Port Richey.

November 25, 2021

Frank did an exceptional job with my service appointment, handling all my concerns to my satisfaction! More

by Lee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2021 -

Ford of Port Richey responded

We are very happy to hear that Frank was able to take care of you promptly. Thank you for trusting Ford of Port Richey.

November 23, 2021

Excellent service was able to get a same day apt making it easier to facilitating my day More

by MICHAEL.NEVERETTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Drummond
Nov 26, 2021 -

Ford of Port Richey responded

Mike we are glad to hear that you were taken care of so well and promptly. Thank you for the opportunity to earn your business.

November 23, 2021

Made a appointment for some air conditioning work and front tires balanced. When I got there I was told that I had to leave it which I hadn't planned on I live in our and a half away from the dealer. So More

by dcpeg8447
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Frank Johnson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2021 -

Ford of Port Richey responded

We are sorry to hear about the difficulties you are having with your RV. One of our team members will be reaching out to you to get more information. Give them an opportunity to see if there is anything we can do to keep your business.

November 22, 2021

Excellent customer service by providing prompt and up-to-car service information. I always enjoy going to see the service managers and or team. More

by johnroof1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve Wollak
4.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Scripture
4.0
This rating includes all reviews, with more weight given to recent reviews.
Rayann Church
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathaniel "Nate" Gonzalez, Nick Drummond, Rory Hokanson, Pete Mancini, Andres Javage
Nov 23, 2021 -

Ford of Port Richey responded

We always like having you as a guest in our service department. We look forward to the next opportunity to earn your trust and your business.

November 22, 2021

Staff and facilities were excellent. The only thing was the equipment to reprogram the truck kept breaking down and took a day and a half to get it back but they gave us a loner which was great More

by GARYDUNKLE68
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nick Drummond
Nov 23, 2021 -

Ford of Port Richey responded

We apologize for the frustrations Gary but we are glad to hear that we could get it worked out for you with minimal inconvenience to you. Thank you for choosing Ford of Port Richey.

November 22, 2021

Still haven't received call about motor to windshield washer. Been a week with no call. Called this am. No call back yet. I paid ahead for this part 🤔 Not happy about cost of oil change. Plus labor, pl More

by barbaracyr56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shandler Esquivel, service *****
Nov 23, 2021 -

Ford of Port Richey responded

I am sorry to hear about your experience. A member of our team will be reaching out to you to see what they can do to help.

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