Ford of Port Richey

Steve is very knowlegdeable about the products and very friendly person. It is a great to come to a dealership and get all the information you need and get great customer service from the service dept. friendly person. It is a great to come to a dealership and get all the information you need and get great customer service from the service dept. Thanks Steve for all your help you have been great!!! :) More

I took my montero in for a check engine light was told a sensor was bad. when I went to the dealer to pick my truck I disagreed with the labor charge of two hrs for a repair that should take less than 30 sensor was bad. when I went to the dealer to pick my truck I disagreed with the labor charge of two hrs for a repair that should take less than 30 minutes. I asked to see the manager. After ten minutes of listening to the GSM try to blow smoke to justify the charge I told him you got me and walked out. He than came out scream serious profanities (to include the f word)several time. And stated, I quote!yea we got you and you let us. He than Yanked my car door open and tried to assult me inside my truck. He had to pulled out of my door by other service staff. This is not the first bad dealing I have had at this Dealership. The used car sales people are just as rude if you don't fall for their smoke and mirror BS More

I am thrilled with my new car and Justin Fisher bent over backwards for us. Justin has a way of making you feel comfortable. I use to hate going to buy a car because I hated dealing with the salesman. Its a backwards for us. Justin has a way of making you feel comfortable. I use to hate going to buy a car because I hated dealing with the salesman. Its a very different experience with Justin. I felt very taken care of. He is very professional and friendly,instead of pushy and rude. He greeted us with handshake and a big smile,treated us with respect and listened to what we were looking for. I will never buy from anyone else. Much Thanks to Justin he's the best. More

What A Great Person, Brett was to have as a salesman for What A Great Person, Brett was to have as a salesman for a new car! No, High pressure! Kind & Understanding for your needs.Knows the vehicle your pur What A Great Person, Brett was to have as a salesman for a new car! No, High pressure! Kind & Understanding for your needs.Knows the vehicle your purchasing thoughly.Helps in everyway,financing the best deal you can afford.He Help me understand all the New Systems in the 2012 Fusion. I was completely satisfied with the purchase! In buying New Cars over 50 years this was the "Best Buying Experience" I've Ever Had ! Thank You,Brett Berner More

Warranty issue is currently being resolved. I Warranty issue is currently being resolved. I purchased a used car in mid June of 2011. I also purchased a warranty with my car and was told I coul Warranty issue is currently being resolved. I purchased a used car in mid June of 2011. I also purchased a warranty with my car and was told I could cancel said warranty at any time by phone. I attempted to cancel the warranty by phone in mid July and was told I had the cancel by email. I sent the email and got a reply from Jerry Cohen saying he would cancel the warranty. It was not canceled within the promised 6 weeks. Called again and talked to George who stated i must come by in person to cancel. I informed him that I live in Tennessee and cannot drive to Florida just to sign a piece of paper. George sent the form by fax and I filled it out completely and faxed it back in mid September, along with a copy of the email from Jerry stating he would cancel the warranty. I waited 6 more weeks and it still was not canceled. I have called back multiple times since then and got the run around. I talked to George mid November and he said they had lost the papers I had faxed and would cancel the warranty as soon as possible. It is now the 1st of February 2012 and the warranty is still not canceled. I have attempted to contact the dealerships today and cannot get through. I have called for 1 hour and the have gotten a disconnected signal. More

Great Guy , very helpful.. Jeff is one of the best Mustang guys I have ever worked with . His love for the performance market is awesome... Thanks Kaszz Mustang guys I have ever worked with . His love for the performance market is awesome... Thanks Kaszz More

his product knowledge was out this world ! love my mustang ! joey raguiee every other dealership i had to wait 3 hours to get numbers. jeff did thru the internet . and when i got got there to my surp mustang ! joey raguiee every other dealership i had to wait 3 hours to get numbers. jeff did thru the internet . and when i got got there to my surprise the car was ready. i was in and out of the finance manager office in 20 min. they were great at ford of port richey thanks again jeff. joey raguiee More

I would recommend to any american costumer but not to any brazilian as me becouse your dealer can not give a exportation document we need in our country like any ohter dealer near Miami can. Besides of that brazilian as me becouse your dealer can not give a exportation document we need in our country like any ohter dealer near Miami can. Besides of that I am very happy for your attention to help me to make my dream come true. Now I am a 2012 Mustang GT new owner! Thank you and and say thanks to Jeff Kaman too. Isabel Cristina Braganolo. More

I use the internet to buy most everything, but this was the first time that I used a website to buy a car! I found a used mitsubishi online and the autotrader links lead me to Ford/Mitsubishi of Port Rich the first time that I used a website to buy a car! I found a used mitsubishi online and the autotrader links lead me to Ford/Mitsubishi of Port Richey. Mark and Jeff gave me all the information about the car, including a carfax report. When I got to the dealership they had the car in front and waiting for me. VERY PROFESSIONAL! The price was great, my credit was pre approved and my payment was within 1 dollar of the estimate. Thanks for the FREE OIL CHANGE JEFF, I will recommend you to anyone! William Barth New Port Richey More

Excellent customer service, great selection of vehicles with many options to choose from. Staff explains differences and similarities between vehicles. Great deals, great service, no complaints! with many options to choose from. Staff explains differences and similarities between vehicles. Great deals, great service, no complaints! More