Ford of Port Richey

We loved this dealership. Chris Littlepage was a tremendous, he was accommodating, helpful, and very pleasant. We loved it and him so much, we even referred our neighbors/friends. And we will keep o tremendous, he was accommodating, helpful, and very pleasant. We loved it and him so much, we even referred our neighbors/friends. And we will keep on referring to all that we know. More

I went in off an advertisement and I never think that they can meet such a great deal advertised but Chris littlepage came out and greeted me with a warm welcome and no high pressure. I asked for the dea they can meet such a great deal advertised but Chris littlepage came out and greeted me with a warm welcome and no high pressure. I asked for the deal as advertised on a preowned truck and told him my budget. We'll Chris worked real hard with his sales manager Rich and about 30 minutes later we shook hands and made a great deal yea it was a dollar a day more than I wanted to spend but at the end of the day he didn't push the sale on me and just like going out to a restaurant I pay for how I'm served and Chris did an outstanding job. Thank you Chris . If anyone wants a great deal go see Chris and the guys at ford of port richey he will treat you right. More

Stellar service, he saved me from getting ripped off at countryside ford he sold me a ford escape titanium for 28k linny at countryside ford was trying to sell me an escape SE for 28k ...he was totally rip countryside ford he sold me a ford escape titanium for 28k linny at countryside ford was trying to sell me an escape SE for 28k ...he was totally ripping me off ...chris saved me from the biggest mistake of my life !! More

Worst service I've ever had! David Council should eat his words on "this is the dealership where people come first". No, if people came first I wouldn't have left in tears because of the VERY unprofessio his words on "this is the dealership where people come first". No, if people came first I wouldn't have left in tears because of the VERY unprofessional staff. My new vehicle sat there for hours and then finally after waiting at least four hours they tell me they smell a fuel odor and will have to keep my car after guess what? All of the car rental places had closed. So I was stuck in New Port Richey when I lived in Hernando County. Like another mechanic said, if they smelled a fuel odor they would have smelled in when they drove it. I don't trust these people or their judgment and I have found a better dealership to service at and I couldn't be happier. Steve Wollak should have been fired for cursing at me and chasing me around the dealership like a circus animal that he was and then Debra Lella (who claimed to be in charge that day) and her nasty attitude should go as well. I will let everyone I know, and work with to drive an hour if they have to because this place is a complete JOKE. I did however have one friendly person and that was Malory at the service desk she should be running the show there. The best way to a good business is FRIENDLY staff, this could be why this dealership has been through so many people. More

My van was brought in for a recall item. Thomas was service tech and was very nice and polite,even washed van when finished. Even though no money was collected,I was treated with kindness and respect. service tech and was very nice and polite,even washed van when finished. Even though no money was collected,I was treated with kindness and respect.Gary,who drove courtesy van was very nice and knowledgeable about where he was going. When I can afford another van, I will be coming here.Lounge area was very bright and clean and comfortable. Great experience here in todays times. More

I brought my focus in for what I thought would be some minor repair work do to some leaking. Steve brought to my attention that I needed a new clutch and brakes as well. I was impressed with his knowledge minor repair work do to some leaking. Steve brought to my attention that I needed a new clutch and brakes as well. I was impressed with his knowledge of the car as he answered any question I had. My car ended up getting a lot of work done to it including new tires, brakes, clutch and window tinting to name a few. My focus runs like a dream now and I know my family is safe in this car which is a great feeling. Whether you need just an oil change or repairs; I recommend everyone to go see Steve Wollak in the service department of Ford of Port Richey.He is on top of his game! More

I had the pleasure of purchasing my 2010 Ford Edge from Ken Bruning and Domingo Fernandez. Both gentlemen were friendly, insightful regarding the "bells and whistles" that came with my vehicle, and just m Ken Bruning and Domingo Fernandez. Both gentlemen were friendly, insightful regarding the "bells and whistles" that came with my vehicle, and just made the car buying experience a pleasant one, overall. I didn't feel hassled or rushed to make a decision, and both gentlemen were happy to answer any and all questions I had regarding the vehicle specs. I can honestly say that all future vehicle purchases will be from Ford or Port Richey as long as I know I can walk in to exemplary customer service, like I had with Ken Bruning. I have already handed out several cards to my immediate family members that are going to be in the market for a new vehicle in the near future. Thank you again, Ken and Domingo! Jennifer Ball More

I responded to a flyer in the mail, which I had received from their dealership(Ford of Port Richey Florida). The offer gave the list price of the truck advertised, less their dealer discount, less my total from their dealership(Ford of Port Richey Florida). The offer gave the list price of the truck advertised, less their dealer discount, less my total trade in allowance. A picture of a Ford F150 4 Door Truck was along side of the breakdown. The offer was for Tues., Wed., and Thurs., I called them Wed., before I went, to verify the offer. Paul had told me there was a sliver, a black, and a white one, on the lot. I asked for him to clarify this again, due to the fact I had to drive a long distance. We'll guess what? This was a total scam. I will never fall for this trick again. Their tactics will catch up with them. More

Wanted to trade in my truck and get into a lesser payment. I let them know what I wanted to do and what I am looking to purchase. Chris passed me off to another salesman then we sat down, the guy too payment. I let them know what I wanted to do and what I am looking to purchase. Chris passed me off to another salesman then we sat down, the guy took down my information and walked away. Not a minute later the guy came back and said my credit isn't good enough then showed me the door. I found that to be quite rude of the salesman to not willing to work with me at all considering that I do have decent credit. Wasted a half hour of driving to sit there for less than five minutes. More