Ford of Port Richey

If you like to give a large deposit and loose all your money then this is the dealership for you!!!!!! They give multiple excuses as to why there is problems getting a loan. Drag out loan process till yo money then this is the dealership for you!!!!!! They give multiple excuses as to why there is problems getting a loan. Drag out loan process till you can't imagine they would come back. For your car. Then they just come pick up the purchase without any notice at all. Then refuse to give back deposit. We are not alone, there is many people out there that this has happened to. Please read !!!! Also lawsuits pending Don't let these people take advantage of another one of us. They draws us in there on false advertising and steal our hard earned money. More

Total bull. Complete bull crap all the way around. I couldn't believe a word this man says. I left with the feeling he must believe the rest of us are flaming idiots. couldn't believe a word this man says. I left with the feeling he must believe the rest of us are flaming idiots. More

we found the truck online prior to visiting the dealership. Called and came into the dealership to deal with Chris. The deal worked easily and Chris said it was a done deal. Due to the fact that dealership. Called and came into the dealership to deal with Chris. The deal worked easily and Chris said it was a done deal. Due to the fact that our son had just gone through a situation with a dealership in Brandon where they told him the deal was final and then 4 days later called him and said you either pay more or bring back the car....We asked if we trashed the truck tomorrow it would be ok because it was ours? He said yes. We then went back to the fiance manager Gerry. We asked him the same question and he said no... the deal will not be completed on Sunday. We asked why did Chris lie to us? No answer. Gerry said that he would call us Monday to confirm that the deal was completed. Gerry said that if we did not hear from him, then don't worry. On Thursday, we finally decided to call and find out who financed us so that we could tell the insurance company. Suppossedly Gerry's supervisor spoke to my husband and said we needed to come in IMMEDIATELY for a bank interview that the deal was not completed. We had our daughter from the military visiting and told him that we would come back there on Monday after she left.... he immediately said that was unacceptable and that he wanted us in there IMMEDIATELY. This was completely unreal to us with the attitude we were getting especially since they never called us, we called them. We came in the next day and was told that our payments would be increased from 248 to 356 which was completely unacceptable. we told them to return our trade and we were done. After waiting outside for half an hour, we were told that they had taken our trade to the auction. Our first question, how could they have sold our vehicle when this deal was not done and confirmed. The second question, was how could it have been taken to the auction when Gerry had just given me the title back once I said no to the higher payments. So, that means it had to have been scrapped, not auctioned. Now, they are trying to push through the original deal as a result of not having our truck. I would completely NEVER deal with this dealership and would strongly advise others to beware! I want my working truck that was paid for back! and We do not suggest anyone go to this dealership. More

lies. lies, and more lies. Terrible experience with the sales and management team. Walked out without signing the contract. Unforgivably, I also prompted my buddy's girlfriend to visit this establishment sales and management team. Walked out without signing the contract. Unforgivably, I also prompted my buddy's girlfriend to visit this establishment to purchase a team car. Hes a coach for UFS. The salesman told her by text that the rebate and/or discount she was promised can't be shown on hard copy. He would move her monthly payment down to offset the discount. I will ask for a photograph of that text to post on Google.Pay attention to the numbers folks. More

I had a very pleasant experience at Ford/Mitsubishi of Port Richey. So pleasant we have purchased 3 new vehicles from our Salesman Christopher Littlepage this year. He was very upfront and informative. H Port Richey. So pleasant we have purchased 3 new vehicles from our Salesman Christopher Littlepage this year. He was very upfront and informative. He answered all our questions and addressed all our concerns. He has excellent customer service skills and he and the staff went above and beyond to make sure we were satisfied. Even though it took a couple days we were assured throughout the process that they were working hard to get us the best deal. We were very happy with the outcome and would defenitely refer anyone looking to purchase a vehicle to see Mr. Littlepage and the staff at Ford/Mitsubishi of Port Richey. More

My experience buying this car was outstanding compared to the last car I bought at an unrelated establishment. We called and spoke with Cathy Temple ahead of time. Her follow-up via phone was so outstanding the last car I bought at an unrelated establishment. We called and spoke with Cathy Temple ahead of time. Her follow-up via phone was so outstanding I drove out to the dealership to meet her from Clearwater. She was professional, informative, friendly and stayed with me from start to finish. I had a high comfort level and will be returning to see here again soon to purchase a car for my son. The Finance Director she introduced me to was outstanding as well. They helped me with all the little details going above and beyond. I even had my insurance transferred over with their help and a new card sent to the dealership. Outstanding experience. Thank you. More

Cathy and Chris at The Ford of Port Richey Rocked! My wife and I have 2 kids and are on a very tight budget, with only one income. When looking for our new car, we looked online and visited 5 dealerships wife and I have 2 kids and are on a very tight budget, with only one income. When looking for our new car, we looked online and visited 5 dealerships including 2 other Ford dealerships. Cathy and Chris were the only ones that could meet our budget... without letting the luxury of our Brand NEW 2012 FORD EDGE (including: black ext and int, leather seats and DVD player)slip! We also visited a Honda and Toyota dealership, which neither were even in our ball park, as far as, down payment and monthy cost. We would recommend this dealership and these two great people to anyone interested in buying a new car. My Father, who will soon be in the market for a new F250 - will be visited them within the next year. Remeber... Ford is the one car company that didn't accept a goverment bail out and the only company that I will buy from... Period! If you are interested in a new car, please do yourself a favor and visit Ford of Port Richey soon and ask for Cathy and Chris! Ryan McCracken More

Steve is very knowlegdeable about the products and very friendly person. It is a great to come to a dealership and get all the information you need and get great customer service from the service dept. friendly person. It is a great to come to a dealership and get all the information you need and get great customer service from the service dept. Thanks Steve for all your help you have been great!!! :) More

I took my montero in for a check engine light was told a sensor was bad. when I went to the dealer to pick my truck I disagreed with the labor charge of two hrs for a repair that should take less than 30 sensor was bad. when I went to the dealer to pick my truck I disagreed with the labor charge of two hrs for a repair that should take less than 30 minutes. I asked to see the manager. After ten minutes of listening to the GSM try to blow smoke to justify the charge I told him you got me and walked out. He than came out scream serious profanities (to include the f word)several time. And stated, I quote!yea we got you and you let us. He than Yanked my car door open and tried to assult me inside my truck. He had to pulled out of my door by other service staff. This is not the first bad dealing I have had at this Dealership. The used car sales people are just as rude if you don't fall for their smoke and mirror BS More

I am thrilled with my new car and Justin Fisher bent over backwards for us. Justin has a way of making you feel comfortable. I use to hate going to buy a car because I hated dealing with the salesman. Its a backwards for us. Justin has a way of making you feel comfortable. I use to hate going to buy a car because I hated dealing with the salesman. Its a very different experience with Justin. I felt very taken care of. He is very professional and friendly,instead of pushy and rude. He greeted us with handshake and a big smile,treated us with respect and listened to what we were looking for. I will never buy from anyone else. Much Thanks to Justin he's the best. More