Ford of Port Richey

They just don't care about you after you purchase your car!! "The dealership where people come fist" what a load of bull that is. Once this dealership sells you a car they never want to hear from you again. From "The dealership where people come fist" what a load of bull that is. Once this dealership sells you a car they never want to hear from you again. From the receptionist with the horrible people skills and crappy attitude all the way up to the managers they treat you like you are just an inconvience to them. And the service department is no better. They just try to rip you off. Stay away from this dealership! And if you do happen to go there and a salesman named Domingo approaches you you better run. After 5 min with this guy you will need a shower. The only positive thing I can say for this place is Donald Smith. Donald you should really find a dealership worthy of your customer service skills. More

PRESSURE I went to Ford of Port Richey just to look around. I had a young salesman, and I can't remember his name, come to help me. We got on his golf cart, an I went to Ford of Port Richey just to look around. I had a young salesman, and I can't remember his name, come to help me. We got on his golf cart, and I answered a few questions. I kept repeating "NEW", but he kept pushing used cars. After 20 minutes, he had to go get help. Mike came out, and we looked and talked for about 1 hour. Mike is a great guy, no pressure. "Chris" is the reason I will NOT return to this dealership, as I do not like any pressure, and I do not care for anyone who doesn't listen to me, especially when I am spending $50 thousand dollars. More

New Car Hybrid Purchase Chris Littlepage, Wow what a young man! We had such a good experience with him. Chris greeted us in the parking lot, talked with us a little to fin Chris Littlepage, Wow what a young man! We had such a good experience with him. Chris greeted us in the parking lot, talked with us a little to find out what we were looking for. We were asking for a used affordable gas economy car, we first looked at the prius as we talked Chris suggested the C-Max he brought it to us and we took it for a drive and love it! It was more affordable payment than the Prius. We felt very welcome almost like family. When anyone would walk up to the desk while we were filling out paperwork to ask Chris a question he always introduced us and made us feel like a part of the conversation and not just customer, it was nice. On the evening we brought the car home, parked it and then wanted to take it out later for a drive and we could not start the car so we called Chis and told him the problem. Chris said he would stop by on the way home to check it out. He did, the problem was us not the car. we were not use to the battery/gas car and could not hear the engine running. Chris explained again to us what happens and why the car is quiet, He was very patient with us and acted like it was no bother to come by at 9pm to check on us. It's to bad there aren't more salesman like Chris. Louis Tamayo Worked very hard with Chris to put together the right package for us. Always a warm friendly smile and we felt secure that he was doing the right thing for us. We bought a new car in 2010 and 2012 and Luis handled both of those for us. we are so pleased with these 2 young men and how they conducted themselves, We will defiantly come back for our next car The only compliant is the wait we have each time we come in, that's the reason for the overall experience was only average. More

new car Chris Littlepage was an amazing sales rep to work with. He went out of his way to find us the right family car to fit our needs. He walked us through Chris Littlepage was an amazing sales rep to work with. He went out of his way to find us the right family car to fit our needs. He walked us through every step process. Chris really cares about his customers and takes his time during the deal. We didn't feel like he was rushing us to make a decision. Chris has a great personality and made buying a car a very pleasurable experience!!!! More

Internet Sales manager Chris worked very hard to get what we needed and wanted, and the financial services people were awesome also! Will recommend my family and friends to Chris worked very hard to get what we needed and wanted, and the financial services people were awesome also! Will recommend my family and friends to come here for their auto needs More

Great Salesman My experience at Ford of Port Richey was great, this was my second time buy a truck at Ford of Port Richey. I like all the information I was given an My experience at Ford of Port Richey was great, this was my second time buy a truck at Ford of Port Richey. I like all the information I was given and the salesmans are always friendly and Chris Littlepage was very helpful even at the sales. More

shopping for new car upon arrival we were greeted very friendly by everyone. our salesman named chris littlepage was very helpful and drove us around the lot to find the c upon arrival we were greeted very friendly by everyone. our salesman named chris littlepage was very helpful and drove us around the lot to find the car that we were interested in. unfortunately the car that we wanted in the color we wanted was not available. so our salesman called a sister store to locate the right car and right color. upon receiving our car he was very knowledgeble about all the working about the car, More

We have a new car! Chris Littlepage was very personable and helped us find the right vehicle for our situation. He was extremely professional in all aspects of the visi Chris Littlepage was very personable and helped us find the right vehicle for our situation. He was extremely professional in all aspects of the visit. Jerry Cohen was very helpful with the financial process. He explained all the options available to us with a smile. I must say, everyone we encountered on this visit was very friendly. Thank you Chris! More

Service All I can say is Ford of Port Richey Rocks. I'm not one for leaving reviews. Don New Lewis Tamayo and Steve Wollak they are definitely customer servic All I can say is Ford of Port Richey Rocks. I'm not one for leaving reviews. Don New Lewis Tamayo and Steve Wollak they are definitely customer service. The customer comes first. I recommend that you go to Ford of Port Richey and they will take care of you they are definitely the best. Thank You Ford Of Port Richey. Thomas More

Makes a bad situation a great one, again! These folks are great, all top notch. Everyone is a pro and knows the answers to your questions. Not only that, they really when out of their way to m These folks are great, all top notch. Everyone is a pro and knows the answers to your questions. Not only that, they really when out of their way to make a customer happy. I have come to love that about Ford of Port Richey. They have done this now twice for me in the last 6 months due to some extenuating circumstances, including: returning a lemon and then again after totaling my car, No serious injuries thank goodness. Just a little over 6 months ago, I returned a lemon, and the folks got me an incredible replacement w Ruby Red finish. I ended up with all the original options and more on the new Mustang. It was about the same amount of $$, nice job! Well done. I was very happy. Next, I was in an accident, just after 6 months of driving my new Red Mustang. I survived the crash exactly the way the car was designed , Ken told me looking at the wreck with me..."the hood went up in a triangle, preserving the front windows from crashing, and the engine dropped, so as not to push thru the firewall on a front collision." Airs bags went off, front and side keeping me very still in the cab. He said, "if the impact were from an even higher speed the engine would have dropped to the ground and the car would ride over it.". The car is a testament to Ford Mustang safety, he said. and he was right. I want another Mustang, I said. We got some great incentives now, he said. ... and they did. I really wanted an electronics package on the next Mustang, which turned out to be White. I am adding black race strips this week, Prime 2, Gloss Black (Boss 302 style) . I worked with Chris on adding the options to be the same as the last car, plus a new one, remote starter. It was a tuff situation, totaling a car, but all at this dealership became my friend in the process. Thank you! PS. I just applied for a sync evangelist position at Ford. Put a good word in for me, huh? More