Ford of Port Richey

YOU HAVE GOT TO BE KIDDING!!!! Just got home from a 3 hour round trip to buy a car that was not even there!!!! I have been working with a salesman and the finance dept. all day ove Just got home from a 3 hour round trip to buy a car that was not even there!!!! I have been working with a salesman and the finance dept. all day over the phone to buy my son a car. I got approved and was encouraged to drive down tonight instead of waiting until tomorrow, even though we would not get there until closing time. So my son and I jumped in the car to drive 1-1/2 hours to buy his car. We told the salesman that we were on our way, 10 minutes before we get there he called to tell me that our car got sold out from underneath us, but he had others for us to look at for the same price. When we arrived sure enough he had one waiting (not as nice as the one we were there to buy). CAN YOU SAY BAIT AND SWITCH!!!! (I have my doubts that the car was ever there) The manager said to give him a few days, he will try to find what we wanted (for the same price). If he comes through I will take down my review, and write a new one. (not holding my breath!!!!) Stay clear of this place!!!! More

Most helpful salesman My experience at Ford of Port Richey in purchasing a Vehicle, and finding one that fit the needs and price took a few weeks. Our Salesman Ness was ver My experience at Ford of Port Richey in purchasing a Vehicle, and finding one that fit the needs and price took a few weeks. Our Salesman Ness was very patient and helped us find the perfect vehicle for us. I had intended to just purchase one Vehicle for my sister but ended up buying one for myself as well. Over all my experience with the dealership was the best I have had. I did not feel rushed or pressured to make a decision and get out. Like I usually have had at most dealerships I have attempted to buy a vehicle at. Thank you, Ness and Ford of Port Richey More

A bad day turned great. I came in looking for a car and was told at another dealership that I couldn't get the car I wanted... so I came in to ford feeling down about getting I came in looking for a car and was told at another dealership that I couldn't get the car I wanted... so I came in to ford feeling down about getting a car. But Ness Ginem said well let's try I test drove some cars I never felt rushed at all so I was Abel to better make decisions and the next thing I knew I was getting into my new car that was the right price and monthly payment ... i came in to ford of new port richey richey upset and doughty doughtful about even getting a car and I left happy that I decided to stop by thanks to Ness Ginem More

battery problems Steve was extremely helpful in evaluating situation and had replaced battery very quickly. Spoke with Ivan who I have dealt with before and he was co Steve was extremely helpful in evaluating situation and had replaced battery very quickly. Spoke with Ivan who I have dealt with before and he was concerned about my problem. They both were attentive and showed concern about my situation. They were thoughtful and were able to reduce my high level of stress. More

stay away from this people We travel 3 hours to buy a car we set everything online with Steve the salesman i spoke with him over the phone we agree price and he sent me everythi We travel 3 hours to buy a car we set everything online with Steve the salesman i spoke with him over the phone we agree price and he sent me everything by email when we arrive to the dealer the manager say that car was sold 3 days a go we waste time and money stay away form this people More

They really suck They told me they hit 4 banks trying to get a better i terest rate than the one got I got from my bank already. Actually they hit my credit at over 20 They told me they hit 4 banks trying to get a better i terest rate than the one got I got from my bank already. Actually they hit my credit at over 20 places. According to my credit report. They kept adding things on like extra minths interest and payment dollars which looked minute but in the end was over 7000.00 more than what I intended to spend. When I told them no I wouldnt do they acting like a bunch of little xxxxxxx the sales person was the worst. I think his name was scott. He had a hissy fit he might as well have started crying acting like that. If I didnt know better I would say he stomped off like a twoyear old. My daughter was there shes only 9 she said she would have been embarrassed to act like he did and shes a kid. Do not go here. There are many other dealerships around. Oh and they would not give me my keys back so we could eat. After being there over 4 hours I asked for my keys several ti.es and finally when I asked someone else I got them. I should have never gone back but I did. I will never make that mistake again. Dont letthe sales person bully you into spending more money than you want just because they waste away your whole day. They are bullies. There should be robots in their place so people dont have to deal with them hounding you following you around annoying the crap out of you. I hate car sales men and this place only made it 10 times worse. Do not shop here More

Unwilling to fix car just purchased Purchased a used vehicle from Scott Clarke 23 days ago. Took to mechanic, the front boot is cracked, called Scott and he said I am out of luck since I Purchased a used vehicle from Scott Clarke 23 days ago. Took to mechanic, the front boot is cracked, called Scott and he said I am out of luck since I didnt purchase a warranty. He told me the only thing they check on their used cars is safety issues I have a cracked boot with my mechanic says my steering and my axle will fail eventually I guess that's not a safety issue He said he would have a manager call me it's been 2 days. So I called this morning and spoke to Steve the manager, when I told him what Scott said he proceeded to hang up on me accusing me of cursing at him when what I said was Scott told me I am out of LUCK, very nasty man, refused to help, would not do business with them ever again. I am going to have to repair my car for $620 that they should be responsible for. BUYERS BEWARE!!!! More

Worst experience I have ever had! Terrible experience. First I had an appointment and when I get there ivan told me they can't do some of the things I had my appointment for. Then they Terrible experience. First I had an appointment and when I get there ivan told me they can't do some of the things I had my appointment for. Then they recommend I get my belts replaced so I did and of course they messed those up and I had to come back (they made them too loose). Then when I called to tell them they messed my car up with the belts they said they could give me a ride home no problem and pick me up. I waited over 45 minutes and my service person Steve forgot about me and I had to remind him I was waiting. I called to see if my car was done and I got hung up on and passed around three times. Ivan said he would be here to take care of me on Thursday and I get here and he is off for the day. Why couldn't he just tell me that? He told me to come to him bc he knew the situation. Steve was trying to help fix it but was so busy he was short with me and forgot about me. More

Returning Customer I just bought my 2nd car from Domingo Hernandez and I couldn't be happier. The staff do a great job trying to fit you into a vehicle you can afford an I just bought my 2nd car from Domingo Hernandez and I couldn't be happier. The staff do a great job trying to fit you into a vehicle you can afford and love. I will definitely continue to see Domingo for all my future cars. More

torture to finish the sale Mike Black was fantastic to work with. Being in the room with two guys shoving service plans down your throat and making your wife think the car coul Mike Black was fantastic to work with. Being in the room with two guys shoving service plans down your throat and making your wife think the car could be in the shop every week due to computers on the car. After an hour you would sign anything just to get out. More