Ford of Port Richey

Excellent Customer Service Justin is the definition of a true professional. He had excellent customer service and communication skills. When the negotiating got tough, he stayed Justin is the definition of a true professional. He had excellent customer service and communication skills. When the negotiating got tough, he stayed composed. I truly felt like he was on my side and wanted to get me a great deal. I would recommend Justin to anyone looking to purchase a vehicle. More

Great service Easy trade in and purchasing process Very professional service Got the car that I wanted at a good price I recommend Ford of Port Richey Easy trade in and purchasing process Very professional service Got the car that I wanted at a good price I recommend Ford of Port Richey More

The place to go!!! I purchased a 2018 Mustang GT from FofPR almost a month ago. I would give them more stars if I could because this dealership is among the best of all I purchased a 2018 Mustang GT from FofPR almost a month ago. I would give them more stars if I could because this dealership is among the best of all that is important in a car sale. Ease of business, Customer Service, and After Sale Service. I would recommend any one looming for a new or pre owned vehicle to stop in and see why this is the first and last place you need to go for your next vehicle. More

Felt scammed after purchase - forced extras and price change I went in looking to buy a truck. The truck I wanted had an online price was 26,000, but apparently that was the internet price only. The initial pape I went in looking to buy a truck. The truck I wanted had an online price was 26,000, but apparently that was the internet price only. The initial paperwork had it at 29000, I was so surprised that I had to negotiate for an internet price. After a lot of back and forth I was told I was going to get the internet price. To my surprise, on my final contract it was several hundred more than what was the internet price. I missed this, but I shouldn't feel like I'm being scammed. After making it back to the finance room there were 3 high cost items forced for me to purchase. I didn't want these add-ons, but was told I had no choice. The manager requires all three for all used vehicle purchases. A key replacement system, a "low-jack" alternative, and a interior cleaning warranty. I just didn't want ANY of these options, but was forced to purchase them if I wanted this truck. It just felt sleazy. I should have left, but I was caught up in the truck. I have big regrets as it is a huge waste of money. All three totaled to about $2000. My interest rate was also much higher than I should have received, I'm going to be financing it through a credit union to bring it down. But 5.75 is extremely high for my excelent credit. They won big with me and I feel like an idiot. I didn't have this experience when I bought my 09 escape back in 2008. I won't buy from them again. More

Sports car of my dreams The salesman asked me what I wanted and what color I liked. We looked at several beautiful cars but the last one took my breath away. It was the Louis The salesman asked me what I wanted and what color I liked. We looked at several beautiful cars but the last one took my breath away. It was the Louis Vittan of Mustangs. I was fretting about the cost but with creative financing I drove her home. Everyone was wonderful but the finance guy made my day. He got me the payment I wanted. The entire team is amazing. More

Great experience The best car buying experience i have ever had! Gary was very friendly and easy to work with he made the car buying process very easy i deffiantly rec The best car buying experience i have ever had! Gary was very friendly and easy to work with he made the car buying process very easy i deffiantly recommend going to him if you plan on buying a new car! Thanks again gary for everything i appreciate all your help in getting me into a new car!! More

Fantastic buyer experience. The staff at Ford of Port Richey are knowledgeable professionals who went to great efforts to ensure the truck I purchased had all the options I wante The staff at Ford of Port Richey are knowledgeable professionals who went to great efforts to ensure the truck I purchased had all the options I wanted at the price I could afford. More

Tire Repair Called service rep Steve who went out of his way to take care of my concerns on the repair. Steve went the extra mile to contact my extended warranty Called service rep Steve who went out of his way to take care of my concerns on the repair. Steve went the extra mile to contact my extended warranty Ford Company to make everything pertaining to my concerns right. Thanks Steve More

Frank the service was outstanding Frank was great! He is very sharp and sure all the work was great. Would recommend.him and the dealership for any work that is needed. Frank was great! He is very sharp and sure all the work was great. Would recommend.him and the dealership for any work that is needed. More

Fantastic service down to a Fantastic car Fast, Friendly, service. Was able to get the car of my dreams with the help of Justin and the team. Truly thankful. I drove almost three hours to just Fast, Friendly, service. Was able to get the car of my dreams with the help of Justin and the team. Truly thankful. I drove almost three hours to just come do business with them!! More