Ford of Port Richey

Excellent Justin was very helpful from the beginning to the purchase of my vehicle. Made the experience stress less and comfortable. I enjoyed the visit. I will Justin was very helpful from the beginning to the purchase of my vehicle. Made the experience stress less and comfortable. I enjoyed the visit. I will recommend him to friends. More

Car troubles solved My Escape started acting up and I had to have it towed to Ford of Port Richey. They quickly found the problem and were able to fix it. They also saw t My Escape started acting up and I had to have it towed to Ford of Port Richey. They quickly found the problem and were able to fix it. They also saw that I had a recall on my Escape and they took care of that too. More

Jerry in service took care of my service , airbag recall. Jerry was pleasant and professional and answered my questions..Jerry provided information for other concerns I had. The person that set up my appointm Jerry was pleasant and professional and answered my questions..Jerry provided information for other concerns I had. The person that set up my appointment was very pleasant on the phone. More

Big blue Service with Steve Wollack is always interesting. He was a student of mine at Hudson High School, and we have been friends since then. He is friendl Service with Steve Wollack is always interesting. He was a student of mine at Hudson High School, and we have been friends since then. He is friendly, and knowledgeable in his department, and will go out of his way to help customers. Mike Black is an excellent salesperson, and his friendliness, and care are tops.muy More

Best experience we've had! Went in for an oil change and left with a new F150. The salesman Mike Black was amazing! We didn't feel any pressure from him. He went out of his wa Went in for an oil change and left with a new F150. The salesman Mike Black was amazing! We didn't feel any pressure from him. He went out of his way to make sure we got what we wanted and needed. Mike even followed up on making sure our appointment for addons were right away and even rescheduled us for a time that better suited our needs. We will be recommending Mike to everyone we know looking for a new vehicle. The finance department was great as well. More

Great people Always an experience and good time and interesting checking out the new trucks still waiting for the diesel in the F-150 The staff was very nice. Always an experience and good time and interesting checking out the new trucks still waiting for the diesel in the F-150 The staff was very nice. More

Better than I expected Excellent service. They got me approved even though I didn't expect it. Received an amazing deal with a great interest rate and payment. Very friendly Excellent service. They got me approved even though I didn't expect it. Received an amazing deal with a great interest rate and payment. Very friendly and helpful staff. I would definitely go back and also recommend to a friend. More

Engine coolant was low went out later after ride home from recall service and Engine coolant alert was on said it needed to be serviced it was Low !!! I added more coolan went out later after ride home from recall service and Engine coolant alert was on said it needed to be serviced it was Low !!! I added more coolant, all liquid levels should have been checked. More

Not very happy First, the Internet posted advertisement for the vehicle did not include a number of extras which I was forced to purchase. The advertisement did not First, the Internet posted advertisement for the vehicle did not include a number of extras which I was forced to purchase. The advertisement did not show $900 for a five year paint warranty, $700 for a sky link add on, and $450 for a key replacement. Second, they did no quality inspection of the vehicle and I drove off the lot with a tire that was punctured by a roofing nail. Although they filled the tire with air before having me drive off the lot they did not inspect it and I was forced to return the next day. What should’ve been a two hour tire repair turned into a five hour ordeal as they were forced to procure a special hub lock. I would’ve understood this had they notified me. But when I returned after two hours by Uber and had no other transportation, I was forced to wait the additional time until they got the key lock. Overall not a satisfying experience More

Fuel system work The staff was great. Very knowledgeable and easy to talk to.. They were able to give me discounted parts. Held my car on there lot for almost a month The staff was great. Very knowledgeable and easy to talk to.. They were able to give me discounted parts. Held my car on there lot for almost a month free of charge because I was unable to pay at the time. Great place. More