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Ford of Northampton

Northampton, MA

4.9
125 Reviews

968 Bridge Road

Northampton, MA

01060

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125 Reviews of Ford of Northampton

July 27, 2023

Friendly and patient sales staff made the always stressful process of a new-car purchase as comfortable as possible, and very successful for my interests and purposes. Always been my go-to place fo More

by Bill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Robertson
June 16, 2023

Outstanding service, knowledgeable sales staff, prompt response, clean facility, easy access, questions answered promptly and vehicle faults taken care of More

by jmlearysh
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jon
May 24, 2023

Great customer service from the entire team! It was an easy and enjoyable experience from beginning to end. More

by babyheartrn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon, Joe
April 17, 2023

Always willing to go out of their way to make sure that you’re completely satisfied. More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
April 03, 2023

Patient and attentive service-writers; appointment accommodation as swiftly and compatibly as possible; thorough and flawless repair and service work; pro-active (without arm-twisting) about added r More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Jourdain
March 24, 2023

very courteous and knowledgeable. kept me updated on the status of my service. glad they are here to serve me. thanks. More

by stanlte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole, Cole Lovley
March 13, 2023

Very pleased with my service ,didn't take long & everything was explained well. Will go back again for service More

by roger w hoellerich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Lovley
March 06, 2023

Always thorough and professional. No waiting and very reasonably priced. The Escape is reliable and been a great car too More

by Bayst8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department , Cole Lovley
March 02, 2023

Northampton Ford was outstanding! They made getting my truck serviced easy and it is running great. Scott and his team were wonderful to work with and kept me informed each step of More

by katiehebert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Sarat
March 02, 2023

Thank you to everyone that works in the service department. Great job everyone! "THANK YOU" More

by mjcascone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian, Cole Lovley