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Ford of Morgantown

Morgantown, WV

4.7
192 Reviews
Car Shopping Made Easy We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile! Exceptional Customer Service We are committed to providing amazing customer experiences. We keep you going Our service center is here to help ensure you enjoy many great years of driving with the vehicle you purchase from us.
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501 Mary Jane Wood Circle

Morgantown, WV

26501

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Showing 192 reviews

March 02, 2026

Great did everything I need Informed me of the things that they saw that the car needed in the future More

by CHRISC1965
Recommend Dealer
Yes
Employees Worked With
Cody Glasscock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Glasscock
Mar 04, 2026 -

Ford of Morgantown responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

March 02, 2026

Clean and friendly. . Our sales rep was did a great job . He definitely knows about the cars , did a great job showing us new and used cars . More

by Spacy59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timmy Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2026 -

Ford of Morgantown responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

March 01, 2026

Sales department is a joke looked at several vehicles here always bought somewhere else. Service department has always been phenomenal though. More

by ASHREVE1213
Recommend Dealer
Yes
Employees Worked With
Cody Glasscock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Glasscock
Mar 04, 2026 -

Ford of Morgantown responded

Thank you for taking the time to provide us with this feedback.

March 01, 2026

Cody was extremely kind, efficient and was pleasant to be around. My service experience with her was top notch! More

by amygosa
Recommend Dealer
Yes
Employees Worked With
Cody Glasscock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Glasscock
Mar 04, 2026 -

Ford of Morgantown responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

March 01, 2026

Always takes care of me and my vehicle! Jordan and Kristal are always friendly and attentive when I come in. I appreciate their help! More

by imaridoerr
Recommend Dealer
Yes
Employees Worked With
Kristal Owens
Mar 04, 2026 -

Ford of Morgantown responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

March 01, 2026

He was courteous and thorough. He was courteous and thorough. He kept in contact and was very accommodating. More

by BARNETT.JULIA
Recommend Dealer
Yes
Employees Worked With
Cody Glasscock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Glasscock
Mar 04, 2026 -

Ford of Morgantown responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

March 01, 2026

The crew was quick with the work and made suggestions on parts that needed changed More

by FARMERH7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wade Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Glasscock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timmy Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2026 -

Ford of Morgantown responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

February 28, 2026

Smooth and seamless It was a smooth and seamless process. I have no complaints and would recommend this service team. More

by csphar20
Recommend Dealer
Yes
Employees Worked With
Timmy Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Timmy Woods
Mar 04, 2026 -

Ford of Morgantown responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

February 27, 2026

Very speedy at getting service done. 4 wheel alignment didn't take long at all. Excellent. More

by tfieldsr69
Recommend Dealer
Yes
Employees Worked With
Jordan Dublin
Mar 04, 2026 -

Ford of Morgantown responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

February 26, 2026

Had some maintenance that needed done and some new concerns due to potholes and the abhorrent condition of West Virginia roads currently they got my vehicle taken care of and back in good order as qui More

by SHELBY.Y.MARR
Recommend Dealer
Yes
Employees Worked With
Jordan Dublin, Daniel squires, Krystal Owens
Mar 04, 2026 -

Ford of Morgantown responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

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