Timmy Woods
Timmy Woods at Ford of Morgantown

Timmy Woods

Service Advisor

Ford of Morgantown

501 Mary Jane Wood Circle
Morgantown, WV 26501

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4.5
50 Reviews
4.5

50 Reviews

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50 Reviews of Timmy Woods

May 21, 2026

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Employee Rating

I feel it was a great service got done in a timely manner, and I love the videos that you guys provided of everything that needs done and that you done More

by mstarcher
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Recommend Dealer
Yes

May 16, 2026

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Communication was unacceptable. 4 weeks of calling until I could finally get a answer. Called every Tuesday for 4 weeks until I finally got some kind of answer. More

by Patrick smith
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Recommend Dealer
No
May 19, 2026

Ford of Morgantown responded

We value and appreciate your business, Patrick. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

May 15, 2026

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Have never had any problems or issues dealing with my dealer As long as they continue with quality service I will be happy More

by WSOLOMO
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Recommend Dealer
Yes

Other Employees Tagged: Cody Glasscock

May 19, 2026

Ford of Morgantown responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

May 14, 2026

Dealership Rating
Employee Rating

My car was full of grease dirt and had dirty paper towels in it My car was full of grease dirt and had dirty paper towels in it More

by timothywsphar1984
Recommend Dealer
No

Other Employees Tagged: Timmy Woods

May 19, 2026

Ford of Morgantown responded

Timothy. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@fordmorgantown.com or respond directly to this message with the requested information. We hope to hear back from you soon.

May 13, 2026

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Everyone was courteous prompt and informative about my vehicle but not pushy , I found my visit for recall fix to be pleasant . More

by Nativewytch
Recommend Dealer
Yes

Other Employees Tagged: Timmy Woods

May 14, 2026

Ford of Morgantown responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 10, 2026

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I will definitely back! Everyone was excellent and very helpful! Excellent service. See you again More

by Vdfelton
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Recommend Dealer
Yes
May 12, 2026

Ford of Morgantown responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

May 08, 2026

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Professional and courteous, problem solvers with expertise to fix the problem. This is a good dealership. More

by EWW20
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Recommend Dealer
Yes
May 12, 2026

Ford of Morgantown responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 08, 2026

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I dont trust Drs nor do I trust car dealerships. Bad experiences w both. Timmy helped put those issues to rest. He understood my concerns and did a great job. More

by None
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: The technician that worked on my truck was also helpful.

May 08, 2026

Ford of Morgantown responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 07, 2026

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Employee Rating

I was totally pleased with the service I received. Everyone was friendly and helpful. Having the parts on hand was especially helpful also More

by ccchase2
Recommend Dealer
Yes

Other Employees Tagged: Timmy Woods

May 08, 2026

Ford of Morgantown responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 04, 2026

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Employee Rating

I have taken my Ford vehicles to this dealership for the past 6 years - have been treated fairly and with respect on all occasions. Even when they are booked solid, if I’m able to leave my vehicle they have More

by TRICIA.SHAFFER
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Cody Glasscock

May 05, 2026

Ford of Morgantown responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

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