Kristal Owens
Quick Lane Service Coordinator
Ford of Morgantown
501 Mary Jane Wood Circle
Morgantown, WV 26501
19 Reviews
Write a Review19 Reviews of Kristal Owens
May 21, 2026
I feel it was a great service got done in a timely manner, and I love the videos that you guys provided of everything that needs done and that you done manner, and I love the videos that you guys provided of everything that needs done and that you done More
Other Employees Tagged: Cody Glasscock, Timmy Woods, Jordan Dublin, Tyler Blake
May 10, 2026
I will definitely back! Everyone was excellent and very helpful! Excellent service. See you again Everyone was excellent and very helpful! Excellent service. See you again More
Other Employees Tagged: Cody Glasscock, Timmy Woods, Jordan Dublin, Tyler Blake
May 08, 2026
Professional and courteous, problem solvers with expertise to fix the problem. This is a good dealership. expertise to fix the problem. This is a good dealership. More
Other Employees Tagged: Cody Glasscock, Timmy Woods, Jordan Dublin, Tyler Blake
May 05, 2026
Had oil change and state inspection done. They were prompt and efficient. Went home, put my car in garage. Next day, backed car out of garage and had pool of oil on floor. Took car back ear They were prompt and efficient. Went home, put my car in garage. Next day, backed car out of garage and had pool of oil on floor. Took car back early in morning. Krystal got me in right away. Found problem. Krystal was amazing. She apologized for the issue which she had nothing to do with. Tech didn’t tighten oil pan plug and it leaked. More
May 01, 2026
Every time I take my car to the dealer, the work is done correctly, everyone is pleasant, and feel like I get my money’s worth. I also like the videos of my car, what was done, what needs done and what is s correctly, everyone is pleasant, and feel like I get my money’s worth. I also like the videos of my car, what was done, what needs done and what is still ok. More
Other Employees Tagged: Cody Glasscock, Timmy Woods, Jordan Dublin, Tyler Blake
May 01, 2026
Very professional staff the service Manager was Friendly and Engaged Timmy stole the show with His great communication skills and quick response time I would highly recommend and Engaged Timmy stole the show with His great communication skills and quick response time I would highly recommend More
Other Employees Tagged: Eric Bartock, Jim Tesauro, Shawn Crawford, Wade Moyer, Cody Glasscock, Timmy Woods, Laura Ingram, Jordan Dublin, Tyler Blake
April 29, 2026
Good quick service and I really appreciated the walk around video during the service while the vehicle is on the lift around video during the service while the vehicle is on the lift More
Other Employees Tagged: Jordan Dublin
April 23, 2026
Service department fantastic new car sales department not happy with was not treaterd right Next new truck might have to go elsewhere happy with was not treaterd right Next new truck might have to go elsewhere More
Other Employees Tagged: Cody Glasscock, Timmy Woods, Jordan Dublin , All service are nice
April 23, 2026
Getting a oil change is always a good experience. . when something is wrong tho & you know something isn’t right & you ask them to look over things possibly a different story.. . when something is wrong tho & you know something isn’t right & you ask them to look over things possibly a different story.. More
Other Employees Tagged: Jordan Dublin
April 21, 2026
always quick and painless there, in and out and nice place to just sit and wait the short time before its all done. place to just sit and wait the short time before its all done. More
Other Employees Tagged: Jordan Dublin

