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Ford of Morgantown
Morgantown, WV
191 Reviews
Car Shopping Made Easy
We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile!
Exceptional Customer Service
We are committed to providing amazing customer experiences.
We keep you going
Our service center is here to help ensure you enjoy many great years of driving with the vehicle you purchase from us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 AM
Sunday Closed
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Showing 191 reviews
May 22, 2026
Professional, honest, courteous, reliable, trustworthy, friendly, respectful, caring, understanding, upfront, loyal, Christian, helpful, passionate, informative friendly, respectful, caring, understanding, upfront, loyal, Christian, helpful, passionate, informative More
by ROGERDGOUGH
Verified CustomerEmployees Worked With
May 22, 2026
EZ PZ lemon squeezy Eleven more words would be this many more nine ten eleven bonus words more nine ten eleven bonus words More
by MAXSIM.HUDSON
May 21, 2026
Did an inspection pretty straight forward also quickly fixed a warranty issue with leaking shocks which is not comforting that both sets of shocks started leaking before 40,000 miles. fixed a warranty issue with leaking shocks which is not comforting that both sets of shocks started leaking before 40,000 miles. More
by THEBONNETTE
May 21, 2026
Morgantown Ford has always met my expectations in regard to customer service and quality of work performed. I especially appreciate the video they do on the work being done on my truck. Very customer orient to customer service and quality of work performed. I especially appreciate the video they do on the work being done on my truck. Very customer oriented. More
by SFETTY
Employees Worked With
May 21, 2026
I feel it was a great service got done in a timely manner, and I love the videos that you guys provided of everything that needs done and that you done manner, and I love the videos that you guys provided of everything that needs done and that you done More
by mstarcher
May 20, 2026
the lack of communication that is being provided these days is very disappointing at this point i'm spending thousands of dollars and i feel like i have to pull information out of what exactly was done on days is very disappointing at this point i'm spending thousands of dollars and i feel like i have to pull information out of what exactly was done on the vehicle .... i understand everyone's busy and i'm just one of many customers but at some point you just don't feel you're getting the customer service that you should expect on the cost you're paying. More
by tim.mills44
May 19, 2026
I had my oil changed. During the inspection I was told my battery was good but now I’m getting a warning on my app that my battery will soon not be able to start my truck. During the inspection I was told my battery was good but now I’m getting a warning on my app that my battery will soon not be able to start my truck. More
by BMCCUNEJR
Employees Worked With
Not sure
May 17, 2026
Tyler was friendly and very professional. He understood the time crunch I had with my daughters car and got me in and out in less than 20 minutes He understood the time crunch I had with my daughters car and got me in and out in less than 20 minutes More
by michaeltera5
May 16, 2026
Communication was unacceptable. 4 weeks of calling until I could finally get a answer. Called every Tuesday for 4 weeks until I finally got some kind of answer. 4 weeks of calling until I could finally get a answer. Called every Tuesday for 4 weeks until I finally got some kind of answer. More
by Patrick smith
Employees Worked With
