Ford of Londonderry

Let me start by saying Tom was wonderful. This was my daughters first brand new car. He took the time to go over the majority of the features (it was freezing that night!) with myself and my daughter. He daughters first brand new car. He took the time to go over the majority of the features (it was freezing that night!) with myself and my daughter. He was very patient (had a bunch of questions) making sure we never felt comfortable and not a bother. My daughter can be a little impatient as most 19 year old girls can be. I never felt pushed and belittled (even when I showed the pricing from another dealer). He let me leave that night with my promise that I'd be back after my follow up with the other dealer. When I called to have the car placed on hold the next day I made it clear he was who I'd begun to work with and who I wanted to finish making this purchase with. Together we managed to get everything squared away so my daughter could drive it to work that night. I would (and have) recommended Londonderry Ford and Tom to friends looking to purchase soon while planning to return when the time comes to look at a car for my other daughter to use. The sales team were a pleasure to work with. THANK YOU TOM FOR ALL YOUR HAD WORK AND MAKNG A STRESSFUL SITUATION SO MUCH EASIER TO GET THROUGH =] More

I have Recomended Ford of Londenderry and Jeff Brunini to several friends since my purchase of a new 2011 F350. I was treated like i owned the dealership form everyone i met during my purchase and my recent several friends since my purchase of a new 2011 F350. I was treated like i owned the dealership form everyone i met during my purchase and my recent visit for regular service. Lastly I have purchased several trucks for my business and personal vehicles for my family and with fords new styles and Londenderry fords personel i can't see myself at any other dealership. Kevin c Spencer More

Buying my new car from ford was not only hassle free, but very enjoyable. My salesmen was Jeff Brunini, He was such a great pleasure to work with. He was so respectful. I still to this day have 100 question very enjoyable. My salesmen was Jeff Brunini, He was such a great pleasure to work with. He was so respectful. I still to this day have 100 question and he is always willing to answer them and does it with a smile on his face. Because of the service i recieve at Ford, and Jeff Brunini, i will always own and buy a ford! More

This was my first time buying a new car, and I cannot praise highly enough the people at Ford of Londonderry. Tom Doyle (my Sales Rep) is a superstar, and together with the dealership management and fina praise highly enough the people at Ford of Londonderry. Tom Doyle (my Sales Rep) is a superstar, and together with the dealership management and finance team, everyone made this a fantastic experience. There was no pressure, just honest, straightforward, and customer-focused service. Tom helped me find the perfect new car (2011 Ford Focus SE) and could not have done more to help. If I am ever in the position again to buy a new car, or recommend a dealership to someone, it will be Ford of Londonderry. More

I had a great buying experience at Ford of Londonderry. I reach out to this dealership through Edmunds.com for a quote on a 2011 Ford Escape for my wife. They were more than happy to work with via email; I reach out to this dealership through Edmunds.com for a quote on a 2011 Ford Escape for my wife. They were more than happy to work with via email; I will not buy a vehicle unless a dealer is willing to do it via email as it removes the entire sales floor game. I was looking for a specific vehicle and Bob Morrisette was able to find one very close to what I wanted within a few hours. They were also quick to mention that they would be more than happy to order exactly what I wanted, I felt no pressure what so ever from Bob just great service. After a very brief negotiation, the deal was done and I was very happy with the final price of the Escape. I was also very pleased when the time came to trade in my wife’s car; the dealership offered a very completive price for the vehicle and played no games whatsoever. I knew what the car was worth as I had run it through Kelly Blue Book and Ford of Londonderry was right were Kelly said they should be. I had such a good experience that two weeks later I went back and bought a Ford Edge Sport for myself using the same process as above. Overall I was very satisfied and would highly recommend this dealership to anyone and in particular Bob Morrisette More

Jeff couldn't have done a better job if he tried. He helped find the perfect car for me, handled all of the logistics and paperwork (including dealing with the missing title to my old car), and gave me helped find the perfect car for me, handled all of the logistics and paperwork (including dealing with the missing title to my old car), and gave me all of the time I needed to make my decision. He went above and beyond, bringing the car to me first to test drive, and rearranging his schedule to ultimately deliver it, as I was unavailable at the time we had originally decided upon. He followed up and continued to offer his help after the sale was made, and the time and energy he has dedicated to helping me is very much appreciated. More

This was the nicest experience I have ever had purchasing a car. This dealership was worthy the extra miles we drove to get to it. We have 3 other Ford dealerships within 10 miles of us. I do not consider th a car. This dealership was worthy the extra miles we drove to get to it. We have 3 other Ford dealerships within 10 miles of us. I do not consider these dealerships worthy of my business or time - they only want the sale. The sales team at Londonderry Ford are great people. They listened to our needs and matched us to the perfect car. There were no surprises with the financing. They made us feel like we mattered to them. I would highly recommend this dealership. I will be a returning customer. More

Brought in vehicle for recall. Vehicle ran fine before recall work was done. Vehicle was almost undrivable(massive engine surges and cutouts) after recall completed. I asked that they take the vehicle bac recall work was done. Vehicle was almost undrivable(massive engine surges and cutouts) after recall completed. I asked that they take the vehicle back and restore it to the condition, and configuration, it was in before they "worked" on it. Response from service manager (oxymoron) was "We can't help you, the warranty is up". His dealership cripples my vehicle and thats it. He acknowledges that the recall work could likely have caused the engine to run so poorly but refuses any remedial action. Furthermore the work order stated the vehicle had a road test performed. Either that was a lie or the technician who performed it was incompetent. It was virtually undriveable and any technician who passed it should be let go. More

Was looking for a vehicle no one seemed to have. Contacted me and offered to find it. They found it and contacted me immediatly. Very pleasant people to deal with and seem to actually happy to see y Contacted me and offered to find it. They found it and contacted me immediatly. Very pleasant people to deal with and seem to actually happy to see you when you walk in. Car buying process was very smooth. A nice change from some of the games other dealers play. Overall I am very happy with my purchase and will recomend to others. More

Good follow up without being pushy. Friendly dealership on phone and in person. Very accomodating. They dealt with financing, taxes, plates and insurance without me being there and delivered car to me in M on phone and in person. Very accomodating. They dealt with financing, taxes, plates and insurance without me being there and delivered car to me in Massachusetts. Will definately consider this dealership the next time I need a car. More