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Ford of Londonderry

Londonderry, NH

4.5
921 Reviews
Ford of Londonderry, located in Londonderry, New Hampshire just minutes outside of Manchester is New Hampshire's premier Ford dealer. We feature the areas Largest Selection, Lowest Prices and Award Winning Service Department. Integrity and respect are at the heart of everything we do. Our reputation for conducting business in a customer friendly, no-pressure environment inspires our loyal customers to come back again and again. We operate under three guiding principals: Unquestionable Trust, Superior Value and Total Commitment to Customer Service.
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33 Nashua Rd

Londonderry, NH

03053

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Showing 921 reviews

September 08, 2022

Worst experience ever worst dealership I’ve ever had the chance to work with. Overcharged More

by Jon.thibeault
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bob Morissette
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2022 -

Jon.thibeault responded

Blew a tire in a loaner while I was paying 2000 dollars to have my car fixed and they Charged me 256.00 for a flat tire! Never even called me to tell me what the charge was just billed it to my card no phone call or nothing!No spare tire in the car so has to wait 4 hours to get a tow. And listen to the tow company bad mouth ford for only paying them 35 dollars an hour so no tow company wants to work for them that’s why all customers with the ford roadside will wait hours for a tow and ford doesn’t give a f$$$ about customers. After this experience I got my car back with all the same issues I took it in for.

Sep 08, 2022 -

Jon.thibeault responded

It took two different visits and three weeks of appointments and two tows for them to tell me it would cost 1500 more dollars in labor alone to possibly find the problem. That one week ago they assured me their was no problem this company is a joke

Sep 08, 2022 -

Jon.thibeault responded

Oh forgot! After the first visit I received my car back and was told everything was perfect first day I drove it I broke down at work and had to get towed to dealership ironically I had an appointment already because my car wasn’t running right after receiving it back. It was the serpentine belt which was replaced and I received my car back with no antifreeze in it barely any! I told them I needed to have it towed down their because it overheated on me due to the serpentine belt braking. Now don’t you think the fluids should be checked????? Before you return someone’s car to them that is paying you more money than any other car place??

September 08, 2022

Don’t return phone calls overcharge you on all service. And bill you without calling to tell you how much or what for worst experience ever More

by Jon.thibeault
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
. .
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 30, 2022

Great experience with Bob at Londonderry Ford. Highly recommended! Easy to work with and knowledgeable. More

by xosdernotsob729
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Morissette
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 17, 2022

Just purchased a 2022 vehicle after experiencing leasing twice with Ford of Londonderry. It was ordered in February and just arrived. Daryn Turner is the salesman I started with and have enjoyed his dedic More

by Carol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Tallini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daryn Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2022

We've purchased several vehicles from this dealership over the years...then in 2017 switched to another NH dealer, but so glad to now be back! Just received our 2022 King Ranch Explorer. We ordered it in More

by Nick in NH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Brunini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Tallini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Morissette
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2022

Bob and the staff at ford of Londonderry were awesome to deal with bob was upfront and honest about the specs on the vehicle I was interested and made it very easy to purchase the vehicle. I would definitel More

by gb3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Tallini
5.0
This rating includes all reviews, with more weight given to recent reviews.
. .
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Morissette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Beth Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 29, 2021

I have purchased at least 4 vehicles from Ford of Londonderry and have referred a number of people. The biggest part of the sale is dealing with Bob Morissette. He makes the purchase very easy and More

by BobH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Tallini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Morissette
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 07, 2021

We were so impressed with how quick and easy the process went. A professional, laidback atmosphere with no games. I chose to go here d/t the ratings after being unhappy with past experiences at another de More

by Fordexplorerfan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Lavoie
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 09, 2021

I've never had the car buying process go so smooth and quickly. At every step of the process I was met with people that we nice and valued my time without the run around you typically get at car dealershi More

by omniphil
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Tallini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Morissette
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 19, 2021

Completely satisfied. Bob was my salesmen and was polite, prompt, knowledgeable and straight forward. No pressure / no BS. He did everything that he was asked / agreed to. The vehicle was clean and ready for More

by Granpa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Morissette
5.0
This rating includes all reviews, with more weight given to recent reviews.
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