Ford of Londonderry

It was a pleasure to deal with B J in the body shop his follow up with a difficult insurance Co was outstanding the repairs were done to perfection also in a timely fashion follow up with a difficult insurance Co was outstanding the repairs were done to perfection also in a timely fashion More

Some service advisors need to learn to do what they say they will. Meaning if they tell you they will check and call back. That should be in a timely manner and not almost a day later. If they say the have they will. Meaning if they tell you they will check and call back. That should be in a timely manner and not almost a day later. If they say the have the part in stock and can “do it tomorrow”, the expectation is it would also be done that day, not the next day evening. Customer support communication training is needed. More

Getting oil change rear passenger door was damaged. Dealer repaired. For unknown reason. Dash camera was disconnected and wires removed from under trim. No answer why this was done. Trailer hitch remov Dealer repaired. For unknown reason. Dash camera was disconnected and wires removed from under trim. No answer why this was done. Trailer hitch removed. Maybe for pain purposes?? Absolutely no reason to disconnect and remove dash camera from inside the cab while work was done on rear passenger door exterior. No work needed to be done on the interior. I will need to perform an inspection on the rest of the interior of my truck and maybe under the vehicle as well. I will be bringing my vehicle to another shop to life the vehicle to check the undercarriage. I do not feel comfortable dealing with this dealership anymore. I called the dealership the next day to ask why the above was done and left a voicemail and did not get a call back. All in all. Disappointed and dissatisfied with this dealership. More

I was very pleased with the service that was done on my 2014 focus. I also liked the service dropping my car at my residence after service. 2014 focus. I also liked the service dropping my car at my residence after service. More

This is my 2nd time buying from Londonderry ford. The sales department as well as the service department are very knowledgable and ready to help with all your needs and questions.i would highly recom The sales department as well as the service department are very knowledgable and ready to help with all your needs and questions.i would highly recommend Londonderry ford for your next vehicle purchase. More

Great service department! !! Love the new service of picking up and dropping off the car !! Love the new service of picking up and dropping off the car More

Awesome to deal with. Would definitely go back to buy again. Kevin and Richard were great Would definitely go back to buy again. Kevin and Richard were great More

Lee was very helpful when I was deciding on what features/packages I should add on the truck that I bought. He explains and share pros and cons why I should add certain feature over the other. features/packages I should add on the truck that I bought. He explains and share pros and cons why I should add certain feature over the other. More

Jeff responded to my internet query within a few hours. They worked with me on the price of my trade and I got almost what I wanted. This is the second time I've worked with this dealer having bought anoth They worked with me on the price of my trade and I got almost what I wanted. This is the second time I've worked with this dealer having bought another car from them a few years ago. Ford of Londonderry has a ton of used as well as new stock. Highly recommend this dealer. More

Great Service Department. They finally solved my infrequent steering system problem. Only dealer that didn't have a 6-8 week wait. They finally solved my infrequent steering system problem. Only dealer that didn't have a 6-8 week wait. More