Ford of Londonderry

If you’ve got time to waste, this is the dealership for you! I received a pretty great offer in the mail from Londonderry Ford and signed by Jim McGovern. The gist of the offer was: we’ll give you fair marke I received a pretty great offer in the mail from Londonderry Ford and signed by Jim McGovern. The gist of the offer was: we’ll give you fair market value for your current Ford, plus give you an extra $6883 on top of that if you buy or lease a new Ford. PLUS, we’ll give you $5000 in cash towards a new Ford purchase or lease and you’ll be saving money in a brand new car. I love my 2015 Ford Flex but figured hey, if I can get into a new Flex at or near the same payment, why not! The fine print on the back of this awesome offer said the $5000 was good towards an F-150 so that was kind of a bummer, but the $6883 would still be enough to put some towards a down on a new Flex. And with me adding a couple thousand more, I figured I’d be able to get the same payments. This was according to Ford’s online lease payment calculator at least. So I go into the dealership during my work day because this is a limited time offer mind you, and the kids were in school so I figured I’d save some sanity and go kidless. The salesman took my info, took my Flex for a spin and had it looked over and was working up a deal. It was pretty efficient so far. I’d been there about 30 minutes. When he came back with a lease payment of $700 a month, I was kinda surprised. First, he didn’t take into account the extra $6883 to cover the balance due on my Flex and add that to the down. Then he brought someone else over to explain why I didn’t understand the offer that was written in pretty good English, and typed so it was easy to read. I spoke with this guy for a minute and as I was getting up to leave asked to speak to the GM, Jim McGovern. “He just stepped out”, was of course his response. I told him I’d wait. He went in the back and lo and behold, Jim came with him! It’s a Thursday miracle! Jim directed his guy to plug in a few numbers to see if we could get closer, etc. and after several minutes of this, we couldn’t. We were pretty far off so either I don’t understand English, or their offer was not something they were prepared to honor. As I was leaving, I mentioned this was my third time trying to make a deal with these guys and I wouldn’t be back. I’d made deals on my first Flex and my current Flex from other dealers so I knew these numbers they were throwing around were ridiculous. McGovern claimed the prices are diffferent this year, etc. but from my limited English reading skills, the prices and rebates looked pretty similar to the prices and rebates when I leased my last Flex. The bottom line is: these guys are typical car salesmen and will waste your time. More

Everybody was friendly and it was very enjoyable the process Very easy experience things were well explained . The dealership is very clean everybody was really nice that work there regardless of where they wor Very easy experience things were well explained . The dealership is very clean everybody was really nice that work there regardless of where they work they all said hi made you feel very welcome . More

Fast, easy process At first I was take a bit aback by the fact that they would not budge on the price of the vehicle. However, when I checked around it became apparent At first I was take a bit aback by the fact that they would not budge on the price of the vehicle. However, when I checked around it became apparent that the price was competitively priced- it was already marked down from MSRP, so I guess I didn't have to go through the rig-a-marole of "walking away" or wasting a bunch of time haggling back and forth. I suppose I might have got a better price on the vehicle elsewhere, but then again maybe not, who knows. I don't feel like I got a bad deal. Like I said after checking around the price was fairly priced from the start and the process was fast and easy. Bruce was knowledgeable and explained the features well. Within a few hours of walking in, I had the keys to my new F150. More

Fixed a bad situation Bob Morissette is awesome! I bought a new car from him 3 years ago and had it in for service six times over a three month period. We just couldn't s Bob Morissette is awesome! I bought a new car from him 3 years ago and had it in for service six times over a three month period. We just couldn't seem to get it fixed. I went to see Bob and he was the first person who truly understood my frustration and feeling of being unsafe in the car. He went above and beyond to rectify the situation. He found a used vehicle that I liked. It was covered in snow, subzero temps and windy but he and Roger dug it out for the test drive. Within 2 hours, the purchase was complete. Even when I picked the car up two days later, Bob made sure I was taken care of. He exceeded my expectations given the situation and restored my faith in Ford Of Londonderry! More

Seamless Purchasing the vehicle was extremely easy and seamless. Went out of their way to make sure every thing was in order and ready when expected. Purchasing the vehicle was extremely easy and seamless. Went out of their way to make sure every thing was in order and ready when expected. More

excellent experience Just purchased a new 2017 SUV from Bruce Boutin. He was very friendly, knowledgeable about the vehicle with no pressure overall great experience. I wo Just purchased a new 2017 SUV from Bruce Boutin. He was very friendly, knowledgeable about the vehicle with no pressure overall great experience. I would recommend Ford of Londonderry More