Ford of Londonderry

Michael was excellent Mike was an excellent salesman. Gave probable the best walk through on the car and what everything is and how it all works that I have ever had. VER Mike was an excellent salesman. Gave probable the best walk through on the car and what everything is and how it all works that I have ever had. VERY knowledgeable about the car itself. He was honest and upfront and if he didn't know something he didn't try to BS you, he instead went and got the answers. Would definitely recommend him. More

Mike was perfect! Mike was on target, Honest, no pressure and knowledgeable. Did everything that was asked of him. Would absolutely recommend him to a friend. Dealershi Mike was on target, Honest, no pressure and knowledgeable. Did everything that was asked of him. Would absolutely recommend him to a friend. Dealership is very friendly. More

Terrific Experience from start to finish It’s been 11 years since my last vehicle purchase and Ford of Londonderry made the 3hr drive worth it. From the upfront and honest negotiations throu It’s been 11 years since my last vehicle purchase and Ford of Londonderry made the 3hr drive worth it. From the upfront and honest negotiations through to the vehicle pickup everything went extraordinarily smooth. Mitch did a wonderful job reviewing the Expedition with us and answering all of our questions. I strongly recommend you keep Ford of Londonderry on the top of your list when searching for your next new Ford. And if it happens to be the Expedition Max, run, don’t wait, it’s amazing! More

New car buying made easy I just bought a new car from Ford of Londonderry and it was the quickest and easiest car purchase I have ever done. John the salesman I dealt with was I just bought a new car from Ford of Londonderry and it was the quickest and easiest car purchase I have ever done. John the salesman I dealt with was very knowledgeable , professional and not a high pressure sales person. I chose to purchase from Londonderry Ford knowing they have a wonderful service department which I have been using now for several years. More

negligent, disrespectful, no accountability My mother, who is very inexperienced in auto sales and easily taken advantage of purchased a vehicle from Ford of Londonderry. The vehicle she purchas My mother, who is very inexperienced in auto sales and easily taken advantage of purchased a vehicle from Ford of Londonderry. The vehicle she purchased was not only advertised as a 6-cylinder, but "a refined 6-cylinder engine" and was disclosed as such in all of the paperwork, more specifically her purchase and sales agreement. Upon further inspection my father noticed the engine is not in fact a 6-cylinder, but a 4-cylinder. My parents immediately brought the vehicle back to the dealership to rectify the issue and left with no resolution. The sales team informed them to "come back on Monday when the owner (Jim McGovern) was in because he is on vacation". My parents gracefully complied and went back into the dealership on Monday, as instructed. Jim McGovern didn’t even have the audacity nor respect to address them in person and apologize for the issue, never mind appropriately resolve his dealerships' mistakes and false advertising. What was offered to them was not only unacceptable and insulting, but does not even match the price difference between a 4-cylinder and 6-cylinder engine in this class. The fact that this error occurred at all is enough to make me never want to do business with this dealership again, but the sheer lack of respect and regard Jim McGovern has for his customers, in addition to his inability to take accountability for his company's errors is beyond disgraceful. More

My new Ford Edge When I decided it was time for a new car I went to Ford of Londonderry as I have dealt with them in the past and have always had good experiences ther When I decided it was time for a new car I went to Ford of Londonderry as I have dealt with them in the past and have always had good experiences there. This time was no exception. Raul is the new sales manager there and is who I had dealt with in the past. He referred me to John Kowack and through a pleasant but thorough process we managed to find the car that I was looking for. John was extremely knowledgeable and helpful through the entire process and when we found a slight flaw with the car I had decided on he had it taken care of immediately. I would definitely recommend Ford of Londonderry to anyone looking for a car. More

3rd great experience! 3rd new vehicle with my Salesman Bob. He is exceptional to work with and was really helpful with my decision. My vehicle was ready on time with ever 3rd new vehicle with my Salesman Bob. He is exceptional to work with and was really helpful with my decision. My vehicle was ready on time with everything I asked for. More

Excellent My experience at Ford of Londonderry was excellent. I never felt like I was being pushed into something I did not want. My salesman (Mitchell) answere My experience at Ford of Londonderry was excellent. I never felt like I was being pushed into something I did not want. My salesman (Mitchell) answered all of my questions without making me feel as though I was stupid. The General sales manager was also very kind along with the finance guy. It was apparent that their words were genuine and not just trying to make a sale. More

Awesome ! Bruce and the whole team were great to work with !! Definitely a 5 Star operation... Hope the service is as good as the sales team... Thanks again Bruce and the whole team were great to work with !! Definitely a 5 Star operation... Hope the service is as good as the sales team... Thanks again ! More

Nice little dealership Bruce listened to what I wanted and found me the exact car I was looking for...Excellent service, nice price, a no hassle transaction,a very nice deal Bruce listened to what I wanted and found me the exact car I was looking for...Excellent service, nice price, a no hassle transaction,a very nice dealership. More