Ford of Londonderry

SERVICE DEPARTMENT IS ALWAYS PROFESSIONAL AND FRIENDLY. THEY HAVE ADDRESSED THE ISSUE ON THE FIRST VISIT EVERY TIME THEY HAVE ADDRESSED THE ISSUE ON THE FIRST VISIT EVERY TIME More

Good atmosphere. Salespeople were very helpful. They took the time to make sure I was able to get the vehicle I wanted Salespeople were very helpful. They took the time to make sure I was able to get the vehicle I wanted More

Had a great experience working with Kevin on the purchase of my 2025 Maverick. Honestly the best dealership I've ever done business with. Every step of the way was easy and efficient. of my 2025 Maverick. Honestly the best dealership I've ever done business with. Every step of the way was easy and efficient. More

Bob Morissette went above and beyond to accommodate my requests to drive many models to be sure I was comfortable with my choice. Thank you Bob, I am very very happy with my Ford Explorer. ~Michelle G requests to drive many models to be sure I was comfortable with my choice. Thank you Bob, I am very very happy with my Ford Explorer. ~Michelle G More

I just want to say that out of all the dealerships that I’ve been to Ford of Londonderry by far has been the best. Doug Johnson, you deserve 110% because of your kindness and dedication (Hugs as well) to t I’ve been to Ford of Londonderry by far has been the best. Doug Johnson, you deserve 110% because of your kindness and dedication (Hugs as well) to the customer as a salesman…Mat and Roger are the best as well!! I would by far recommend Ford of Londonderry to anyone searching for a new or used Ford!!! More

Brought my F150 for check engine light and fan running. Paid 2k to have fixed. They told me it would be done in a day. I never got an update call and I never got called when truck was done. After payin Paid 2k to have fixed. They told me it would be done in a day. I never got an update call and I never got called when truck was done. After paying 2k Check engine light still NOT fix, auto staters not working and the Engine auto shut off at Stops doesn’t work after he told me what they did would resolve these issues. I went back and they want to charge me another $2400 to replace Cat converter which was on the code reading originally. I said xxxx NO. Then service guy says I’ll send it to another guy go fix it. He says my cost $750. Leave it and I’ll send it. Then he comes back tells me to go myself instead. Well then I find out he was charging me more for the repairs that should have been done originally and then the other guy was charging me Ty o fix what they couldn’t. I’ll NEVER RECOMMEND this dealership to anyone and will make sure everyone knows they sell me on things and couldn’t fix issues but wanted to over charge me again. Given this dealership’s service department one star is over what I would call honest worthy experience well done quality work by any means. Never again will I come back after spending 2k and an unsatisfactory unfinished service experience. Best part is the guy was selling me that what they charged in work was to prevent my engine to blow. Seriously!! Unbelievable. Zero rating and service More

Had a great buying experience working with Bob Morissette in the purchase of my 2024 Ford F150 Raptor. Would highly recommend Ford of Londonderry if you're looking to purchase a new vehicle! in the purchase of my 2024 Ford F150 Raptor. Would highly recommend Ford of Londonderry if you're looking to purchase a new vehicle! More

Will not bring a vehicle here again. I brought my 2019 Lincoln MKZ in due to knocking/noise coming from engine. Initially told oil was not full - they changed the oil and charged me. Noi I brought my 2019 Lincoln MKZ in due to knocking/noise coming from engine. Initially told oil was not full - they changed the oil and charged me. Noise remained, got louder. Brought back, service mgr. said bad flexplate - covered under special warranty. He said he was surprised the tech didn’t catch it. Waited a week for torque converter to arrive, then told to drop off on Tuesday and they would fix the car on Wednesday. I called on Thursday to check on status, they said it would be done Friday. They called on Friday to say seals needed 24 hours to cure, so it would be ready on Monday. They called Monday saying it needed another part and would be done by noon on Tuesday. They called at 2:00 on Tuesday to say it was out for test drive and they would call back in 20-30 mins. I called an hour later and was told the test driver was in a meeting with the keys. 30 mins later, they called and said it was done. Went to pick it up and the drivers door interior was filthy - grime on door handle and boot marks all over it. I was also told they’d provide a loaner, but at time of repair told they had none available for a week. More

Great Customer service, great sales team, easy financing very accommodating would refer to others and do very accommodating would refer to others and do More

An awesome buying experience. Daryn was very easy going and no high pressure sales tactics. Daryn was very easy going and no high pressure sales tactics. More