Ford of Latham

got everything i was looking for reached out to the dealership via the net and explained that i was looking to avoid the common hassle of new car acquisition. the internet sales mana reached out to the dealership via the net and explained that i was looking to avoid the common hassle of new car acquisition. the internet sales manager (jesse) provided me with a quote for a new vehicle that met all of my requirements... i went to the dealership one evening AFTER they closed...checked out the SUV he had proposed...and liked it, A LOT. went back to the dealership the next day...introduced myself to the salesperson...asked a few more questions, and told him i would get back to him. (i was looking at a few different vehicles/dealers). went back the dealership a second time...signed the papers and arranged for scheduled pick-up. the car was ready when i was, i received a thorough overview of its MANY bells and whistles...and drove away. in TOTAL...i spent less than TWO HOURS at the dealership, got a great vehicle, can live with the negotiated terms...and throughout the process sensed the sales team fully respected EVERYTHING that i had communicated as being important to me. i would recommend jesse jacobs/mike corrigan and latham ford to anyone. they took good care of me. More

Treated like people rather than income sources My wife and I were treated with respect and professionalism throughout our experience. We had a good idea of what we wanted when we arrived. We were i My wife and I were treated with respect and professionalism throughout our experience. We had a good idea of what we wanted when we arrived. We were informed of options but not pressured. The initial price that we were quoted for the new vehicle was reasonable and fair, and did not require a lengthy and uncomfortable haggling process that we have experienced with other dealers. Our trade-in was also valued fairly. Our salesman spent an adequate time explaining all the features of our new vehicle, and was very patient. Excellent experience. More

smooth sale Not much to say other than I did my research on price points, trade in values and financing so everything else just fell into place. Not much to say other than I did my research on price points, trade in values and financing so everything else just fell into place. More

EXPRESS LANE to EXCEEDING EXPECTATIONS I went in on Wednesday evening and drove my Dream car home on Friday. Cruising with the BEST BOTTOM LINE, without the anchors of sticker price, rebat I went in on Wednesday evening and drove my Dream car home on Friday. Cruising with the BEST BOTTOM LINE, without the anchors of sticker price, rebate qualifications and other inventory was most important to me. Chris and Jesse made this the best car buying experience ever!!! More

Taurus Purchase We recently purchased a 2014 Taurus from Latham ford. My initial contact with them was through the internet and within a couple of hours a sales perso We recently purchased a 2014 Taurus from Latham ford. My initial contact with them was through the internet and within a couple of hours a sales person called me. He was extremely courteous and helpful with the questions I had. We set up and appointment so we could test drive the car and talk price. They gave me a very good trade in value for honored the company discount I get for a new purchase. It was a very seamless process and the team worked well to make it happen. We love the car and I would recommend anyone to look at Latham Ford for their next car. More

Purchased a superduty I drove 3+ hours and truck was what they said it was, maybe even better.....After I purchased this truck. I noticed a part of the service was overlook I drove 3+ hours and truck was what they said it was, maybe even better.....After I purchased this truck. I noticed a part of the service was overlooked, which was a misunderstanding between the service shop and the detail shop. I brought to there attention after I got the truck home and they sent a check to have the service completed at my local shop because I live 3+ hours from latham ford. I would buy from this dealer ship again. I cannot say enough good things about this dealership.....I would give them a A+++++++++++++++++++++++++ thanks, Guys More

Latham Ford I essentially bought the car via email, with very little back and forth. When I picked up the car, it was ready to go and no time was wasted. I would I essentially bought the car via email, with very little back and forth. When I picked up the car, it was ready to go and no time was wasted. I would highly recommend!!!! More

Very easy to work with I searched their inventory online at ford.com. After finding a car that I wanted, I entered that car's trim and options into USAA's online car purcha I searched their inventory online at ford.com. After finding a car that I wanted, I entered that car's trim and options into USAA's online car purchasing service to get a pre-negotiated price. I brought the USAA certificate into the dealership and then agreed on the KBB value of my car for trade in into a dealership. So, pre-negotiated price on the car + KBB's valuation of my trade in = no stress, no negotiations. They then found an additional $500 rebate that I was entitled to and beat the best interest rate for financing that I could come up with on my own. All in all, I probably spent less than 90 minutes in the dealership. Very easy going staff, very fair in their trade-in valuation; going in cold I was expecting 100 reasons why they couldn't give me the pre-negotiated price on the car or the fair market value on my trade in - but that didn't happen. I'll buy from Bob again once Ford comes out with a plug-in that can do better than 35 miles on electric alone. More

Dealt with Jesse over internet, was able to agree upon price and product that I wanted. Was very friendly and informative. When it came time to pick up vehicle I dealt with Mike. He was very nice and show price and product that I wanted. Was very friendly and informative. When it came time to pick up vehicle I dealt with Mike. He was very nice and showed me my vehicle and told me to feel free to call with any questions. I will be coming back to get my crossbars installed because they were on back order. I liked how Mike had everything ready and I did not have to spend 3 hours in a dealership to pick up my car. Thank you very much. More

I contacted Latham Ford through their internet sales department on a weekend and got an immediate response from the internet sales manager Jesse Jacobs. He was helpful, professional and arranged for me department on a weekend and got an immediate response from the internet sales manager Jesse Jacobs. He was helpful, professional and arranged for me to test drive the vehicle I was interested in the following week. I met with Melissa Bradt the sales representative after test driving a 2013 Ford Taurus Limited and found her also to be very helpful and professional. She answered all of my questions and since I decided to purchase the vehicle walked me through the process. She took care of everything including motor vehicles, insurance and setting up the financing with Ford Motor Credit. I met with Sean Brownell the finance manager and he made the experience totally painless. Overall I found everyone at Latham Ford to be courteous, helpful and professional. A great team! I would not hesitate to recommend them to my friends and family if they are in the market for a new or used vehicle. And I also love the Taurus! More