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Ford of Latham

Latham, NY

Overview
Employees
Reviews
Vehicles
3.8
371 Reviews
WELCOME TO FORD OF LATHAM NEW & USED CARS LATHAM FORD DRIVERS LOVE Ford has consistently delivered on providing high-quality vehicles for drivers all over the world, including in New York. Ford of Latham has a huge selection of new Ford vehicles in stock from the Ford F-150 to the Ford Escape. We also have a very knowledgeable and professional sales team that will be able to guide you through all the trim levels, so you get exactly what you need out of your next vehicle. If you're on a budget, we also have a plethora of used cars from various makes on our lot. We are a Ford dealer near Albany that makes it possible for you to compare top makes and models without ever having to leave our lot! SECURE YOUR ALBANY FORD LOAN AT FORD OF LATHAM Do you find the auto financing process kind of scary and intimidating? Have no fear because the finance center at Ford of Latham is here to provide you with the assistance and answers you need to take the discomfort and stress out of the whole experience. The finance team works with a vast array of lenders, so our Ford dealer near Schenectady can often provide you with better interest rates and terms than your local bank or credit union. Plus, we also work with Latham Ford drivers of various financial backgrounds, so we can help you explore all of your options. Apply online to save some time at the dealership. Filling it out early will give our experienced finance professionals the chance to start working on your Albany Ford car loan or lease right away. CERTIFIED AUTO SERVICE AT A FORD DEALER NEAR ALBANY Taking care of your car routine maintenance is important to keep it performing at the high levels you've come to love. Our Ford service center can assist you with any maintenance or repair you need to be done to your vehicle. Whether it's a tire rotation or a complex transmission repair, our service team is on the job. We have many factory-trained, certified service technicians on our staff, which makes our Ford dealer near Clifton Park stand out in the area. We also have an online scheduling tool that many Latham Ford drivers love since they can make their service appointments whenever they are free! FORD OF LATHAM: YOUR ULTIMATE FORD DEALER NEAR SCHENECTADY Ford of Latham is all about taking care of our customers and local Albany Ford drivers. Whether you are shopping for a new vehicle, servicing your current one, or buying auto parts, our Ford dealer near Albany aims to offer you an exceptional customer experience whenever you walk through our doors. We believe that what sets a car dealer apart is how they treat their customers. Everyone who works at our Ford dealer near Clifton Park wants the people who choose to give us their business to feel like they are part of our automotive family. When you visit Ford of Latham, located at 637 Columbia Street, Route 9R in Latham, NY, we pledge to make you our top priority!
Contact Dealership

702 Troy Schenectady Road

Latham, NY

12110

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Showing 371 reviews

March 21, 2025

Service is good. Was able to receive information via text and was given full explanation of underlying issues and provided quotes. Also provided turnaround time as More

by Murphym1212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Draves
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 24, 2025 -

Ford of Latham responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

March 18, 2025

Car barely out of warranty and water pump already leaks. :..water pumps should last longer than 33k miles…I’ll never buy another vehicle from a dealership that doesn’t stand behind their product More

by Hank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Paul Lynch
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ronald Draves
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 21, 2025 -

Ford of Latham responded

Hank, Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

March 10, 2025

Car has only 33k miles on it and is barely outside of warranty and the dealership refuses to stand by their product..water pump is already going bad More

by Hank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amanda Denyse
3.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Lynch
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ronald Draves
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 13, 2025 -

Ford of Latham responded

Hank, Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

March 08, 2025

She was very pleasant and nice. Was at the desk for right when I walked in to greet me More

by BFAHD07
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amanda Denyse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hunter
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Mar 09, 2025 -

Ford of Latham responded

Thank you for choosing Ford of Latham. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

March 08, 2025

Purchasing a vehicle was a pleasant experience. The salesman was very helpful. Although I came in knowing what used car I wanted. I trusted I was being sold a good car at a fair price. More

by MCG1820
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry - sales, Grayson
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Mar 09, 2025 -

Ford of Latham responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ford of Latham. We look forward to having you as one of our valued customers for many more years to come!

March 07, 2025

could not ask for nicer people or dealership. everything to my truck was done and correct More

by rjbgto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Denyse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronald Draves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 07, 2025 -

Ford of Latham responded

Thank you for choosing Ford of Latham. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

March 06, 2025

I am not happy the way I was treated by Latham Ford. I called and was told the price of the vehicle I wanted to buy over the phone by Sara Gines-Baldwin after she checked with her boss as well a by ema More

by mikehasman
Purchase Time
Recommend Dealer
No
Employees Worked With
Amanda Denyse
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 10, 2025 -

Ford of Latham responded

Thank you, Mike, for your review. We're sorry your experience didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your experience in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

March 04, 2025

Fast efficient knowledge nice to deal with professional and I love that it was same day service! Great More

by shellylillian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Draves
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 04, 2025 -

Ford of Latham responded

Thank you, Shelly, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 03, 2025

Service appointment was on time, version of inspection was detailed and clear and service took care of an issue we had been asking the previous service manager at Fird if Katham to have fixed for over a y More

by DEAKMBLL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richie
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Mar 03, 2025 -

Ford of Latham responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 28, 2025

A smooth and friendly transaction from start to finish. The staff was accomodating and communicated very clearly. More

by ALBANY.OWNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Draves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff
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Mar 03, 2025 -

Ford of Latham responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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