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Ford of Kendall - Service Center

Miami, FL

4.5
474 Reviews

474 Reviews of Ford of Kendall - Service Center

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August 04, 2024

Super professional, and fast service, Alexander Hernandez was my service advisor and he deserves a raise! He reminded me of the time I had my wife's Lincoln serviced, service with a smile and making everythi More

by AMH2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander Hernandez
Aug 06, 2024 -

Ford of Kendall responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

August 04, 2024

Excellent work and in time all , good work for mechanic part , good prices in parts and labor More

by Estrabaopratsrobertocarlos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alvaro Borges Sosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Esteban Rafael Alzola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hanoi Amado Arias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Arencibia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michel Augustin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto De La Torre Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felix Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2024 -

Ford of Kendall responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 03, 2024

Everyone was Very professional and knowledgeable. The wait time was minimal. A very positive experience. More

by Miamiartist69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karen Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Granda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Alejandro Menegatti Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Mederos
Aug 09, 2024 -

Ford of Kendall responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

August 03, 2024

The service was great did not have to wait very long. Grand staff very friendly More

by AOMORRIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Esteban Rafael Alzola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2024 -

Ford of Kendall responded

Hi Aomorris, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We hope to be of service to you again! Take care!

August 02, 2024

Ralph always understands my vehicle’s needs and gets it done quickly and accurately. He values a customer’s time. More

by rainworks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

Ford of Kendall responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Safe travels!

August 02, 2024

The experience was efficient and professional. I will be coming back to this location for service. More

by CHRISFV1991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander James Larrea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

Ford of Kendall responded

Hi, your comments keep us motivated and working hard for all our guests! Safe travels!

August 02, 2024

Rafael is very good. The dealership should have a better appointment system for repairs. Had to leave my F150 for a week just to have it looked at. Not exactly good cu More

by LINDA.SANTINO
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Rafael Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2024

Frank the tech and Felix in service always provide professional service and take care of both my new mustangs. They treat my cars with respect and never abuse them, therefore I only take my cars to fo More

by Joelon305
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Arencibia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vladimir Cordero Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Granda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felix Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julio M Lafaurie
Aug 07, 2024 -

Ford of Kendall responded

Hi, your comments keep us motivated and working hard for all our guests! Safe travels!

August 02, 2024

Service was great the while staff was very responsive we do all our services at your dealership More

by Grafael.mendoza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2024 -

Ford of Kendall responded

Hi Grafael, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We hope to be of service to you again! Take care!

August 01, 2024

I Make en Appointment 3 o’clock I was there 2:45 PM I left 5:05 PM. I think it’s not good. More

by FROSELLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Horta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2024 -

Ford of Kendall responded

Hi, thank you for taking the time to leave us your honest feedback. Our goal is to learn from your feedback and continue to improve for all of our valued clients so we hope to speak with you soon. Please give us a call at (305) 238-9211. Take care!

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