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Ford of Kendall - Service Center

Miami, FL

4.5
473 Reviews
Call Service Center (305) 238-9211

473 Reviews of Ford of Kendall - Service Center

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August 16, 2024

Alex Hernandez, in the service department was very professional, courteous, and actually followed up to make sure I had been taken care of. More

by MONICALORE0501
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Carlos Urrutia
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Hernandez, Service Department
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Aug 23, 2024 -

Ford of Kendall responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

August 15, 2024

I’m very satisfied by Mr. Mendoza and I think he is very qualified for his role. More

by MONTINI.SERVICES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 23, 2024 -

Ford of Kendall responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope you continue to choose Ford of Kendall, LLC for all your vehicle needs! Take care!

August 15, 2024

El servicio y trato de Félix es muy bueno, siempre trata de ayudar al cliente. More

by TCORDOVES17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felix Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 23, 2024 -

Ford of Kendall responded

Hola, nuestro personal está dedicado a brindar a todos nuestros huéspedes un excelente servicio al cliente y un trabajo de calidad en el que pueden confiar. ¡Esperamos poder servirle nuevamente! ¡Cuidarse!

August 15, 2024

Great job Rafael Mendoza and the whole management Team at Ford of Kendall will recommend Ford of Kendall to all my Family and Freinds great job Would love to see more car shows with the free pan con le More

by PACHI37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Esteban Rafael Alzola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hanoi Amado Arias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Arencibia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michel Augustin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcos Michel Bonet Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vladimir Cordero Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto De La Torre Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Artmand Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Man Fernandez Hechavarri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 17, 2024 -

Ford of Kendall responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 15, 2024

Job not completed as promised, missing parts that was supposed to be fixed, never notified before car to be pick up, after car stay at the service for more than a week. More

by Obrien Gutierrez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alexander James Larrea
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 17, 2024 -

Ford of Kendall responded

Hi Obrien, we are so disappointed to learn of this situation you have described. We would like the chance to talk to you further so please do call us at (305) 238-9211 at your earliest convenience so we can work with you to make this right. We hope to hear from you.

August 14, 2024

Very reliable & nice employees. They don’t take advantage of you Convenient waiting room with coffee for the customers waiting.for their cars to be finished servicing. More

by SUERAY624
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Arencibia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcos Michel Bonet Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 18, 2024 -

Ford of Kendall responded

Hi, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 14, 2024

Daniel is the best service advisor , I recommend him 100% . I’m happy with my service :) More

by GLANEVALERA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Alejandro Menegatti Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 17, 2024 -

Ford of Kendall responded

Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 13, 2024

Quick, easy, and affordable. Rafael Mendoza is the only service adviser that I will work with More

by POLOJ29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 16, 2024 -

Ford of Kendall responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

August 13, 2024

Rafael has always been prompt and courteous and has delivered exceptional service. I always go there for my ford escape which is a fleet car and he delivers outstanding service. More

by EFRAIN.HERNANDEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 16, 2024 -

Ford of Kendall responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for choosing Ford of Kendall, LLC as your first choice for service!

August 13, 2024

Great service from the entire team. I was in and out, my Expedition was returned very clean. Thank you for the awesome service Robert and Frank! More

by Mo22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Schickman
Report | Print
Aug 17, 2024 -

Ford of Kendall responded

Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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