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Ford of Kendall

Miami, FL

4.5
664 Reviews
Ford of Kendall is proud to be one of the premier dealerships in South Florida. We are proud to announce that Luis Somoano, owner, will implement his years of experience in the automotive industry into Ford of Kendall. From the moment you walk into our showroom, you’ll know our commitment to customer service is first class. No matter where you are located, our Ford dealership is your one and only solution for price and customer service. Alongside our sister dealerships, Doral Lincoln and Lincoln of Cutler Bay, we have a large selection of used cars in South Florida. We take pride in ensuring our vehicles pass a rigorous test of inspection before it goes into our sales lot. Whether you need to purchase, finance, or service a new or pre-owned Ford, you've come to the right place.
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15551 S Dixie Hwy

Miami, FL

33157

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Showing 664 reviews

November 09, 2024

As soon as I got there service advisor Rafael helped me and took my truck to service department for maintenance, and every when fast , excellent customer service. More

by FINDTONYQ2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amalia R Klein
Nov 12, 2024 -

Ford of Kendall responded

Hi, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 09, 2024

Customer Service and Sales team Friendly and Professional They service the car as expected. Didn't wait for long More

by FLAVIO.ALMEIDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Esteban Rafael Alzola
4.0
This rating includes all reviews, with more weight given to recent reviews.
Hanoi Amado Arias
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2024 -

Ford of Kendall responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

November 08, 2024

Muy atento la persona que me atendio muy profesional volvere sin duda con el, los demas agentes nunca me trataron bien More

by Dhuertaf1014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mashel
Nov 12, 2024 -

Ford of Kendall responded

Hola, le agradecemos que se haya tomado el tiempo de dejarnos estos comentarios. Si está dispuesto a brindar más comentarios, comuníquese con nosotros al (305) 238-9211 para que podamos ayudarlo más.

November 07, 2024

As soon as I got there someone helped me to find a person who could helped me with my car maintenance More

by Cristopher M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hanoi Amado Arias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Paul Schickman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2024 -

Ford of Kendall responded

Hi Cristopher, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

November 07, 2024

This dealership is the reason I will always buy from Kendall ford! Customer service at its finest! More

by Rcjt23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can’t remember his name
Nov 09, 2024 -

Ford of Kendall responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 07, 2024

Prompt and respectful service. The Service Advisor took time to thoroughly listen to my issues and concerns and in return clearly explain the scope of service to be provided. More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Paul Schickman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2024 -

Ford of Kendall responded

Hi Mark, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If there is anything else we can do to assist you, please let us know! Take care!

November 06, 2024

Good service and got info what I need and didn’t have to leave the car will let me know when the part is in More

by AJG4760
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Paul Schickman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2024 -

Ford of Kendall responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

November 05, 2024

They are the worst, I brought in a 2021 f150 for an oil change and to install broken. They did a poor installing it no blinds spot light on, they are quite xxxxty over there at Kendall Ford More

by airxcellence
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Esteban Rafael Alzola
1.0
This rating includes all reviews, with more weight given to recent reviews.
Hanoi Amado Arias
1.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Arencibia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michel Augustin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Marcos Michel Bonet Jr
1.0
This rating includes all reviews, with more weight given to recent reviews.
Vladimir Cordero Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto De La Torre Guerra
1.0
This rating includes all reviews, with more weight given to recent reviews.
Artmand Felipe
1.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Man Fernandez Hechavarri
1.0
This rating includes all reviews, with more weight given to recent reviews.
Temis Flores Manso
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2024 -

Ford of Kendall responded

Hi, we are so disappointed to learn of this situation you have described. We would like the chance to talk to you further so please do call us at (305) 238-9211 at your earliest convenience so we can work with you to make this right. We hope to hear from you.

November 05, 2024

I keep coming back to Ford of Kendall to service my car because the service is always exceptional. I always leave confident that my car is fixed properly. Mr. Mendoza not only addresses the problem I came More

by CRISKEANE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2024 -

Ford of Kendall responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for choosing Ford of Kendall, LLC as your first choice for service!

November 04, 2024

Both Riaz and Jessica were awesome! Very attentive and easy to work with during the process. Would highly recommend this dealership! More

by BGRANT721
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Riaz Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2024 -

Ford of Kendall responded

Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! Safe travels!

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