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Ford of Kendall
Miami, FL
674 Reviews
Ford of Kendall is proud to be one of the premier dealerships in South Florida. We are proud to announce that Luis Somoano, owner, will implement his years of experience in the automotive industry into Ford of Kendall.
From the moment you walk into our showroom, you’ll know our commitment to customer service is first class. No matter where you are located, our Ford dealership is your one and only solution for price and customer service.
Alongside our sister dealerships, Doral Lincoln and Lincoln of Cutler Bay, we have a large selection of used cars in South Florida. We take pride in ensuring our vehicles pass a rigorous test of inspection before it goes into our sales lot. Whether you need to purchase, finance, or service a new or pre-owned Ford, you've come to the right place.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 674 reviews
November 17, 2024
To be honest I thought u will have a good experience since Jose Pepe and Paul and Jessica were amazing with me with all their honest professionalism, and kindness, also Alex Juan from service Steve GM. since Jose Pepe and Paul and Jessica were amazing with me with all their honest professionalism, and kindness, also Alex Juan from service Steve GM. However from day one the car bronco 2024 big bend that I got was given to me damaged I don’t know who knew about that, but at first service and general manager tried to charge me for that before putting this under warranty, they were kind later on, but I did have the worst luck bad experience ever with a car dealer or a merchant ever for real, because even tho I had a damaged car since day 1 5 min later after I took from the dealer started acting up, but Kendall of ford never offered me any kind of compensation or good well, lease still same price, down payment as well, I got two loaners cheaper than the bronco I’m paying for, one of them was towed by mistake not my error and then when I was about to be for it 210 as it cost me and the dealer, no the dealer decided to come there to the tow service and take the car being to me back later on 6 hours after and charge me at first almost double the price 400 usd, no one does that no any dealer in the world I asked and I have general manager at BMW Hundai. We’re now in November 17 almost 3 weeks after singing the lease fit he car I want, however my dream car is in pieces in the Kendall dealer of ford and I’m living everyday a nightmare and frustration. Just tell me why after paying so much money for this deal I have to go through all this misery? Please have Luis the stores owner or the CEO of ford call me to understand what I’m going through. Thank you! More
by JOHNNY.AMER91
Verified Customer
November 17, 2024
Service department friendly and reliable. Very busy but work done in reasonable amount of time. Very busy but work done in reasonable amount of time. More
by skeets.13
Employees Worked With
November 16, 2024
Robert was so polite and a gentleman . Great fallow up and again a gentleman Thank you Great fallow up and again a gentleman Thank you More
by Patrickgarell
Employees Worked With
November 16, 2024
The Best Ford Dealership Juan Torres is an asset to this dealership Very professional, honest, fair and very human to the customers dealership Very professional, honest, fair and very human to the customers More
by INCSTI1994
November 16, 2024
I set up an appointment for the yearly tune-up and to install the lights for the hitch behind my truck. I called several times to confirm that the parts were there and the two people I spoke to said, "D install the lights for the hitch behind my truck. I called several times to confirm that the parts were there and the two people I spoke to said, "Don't worry, when you bring the car in, we will install the lighting. Well, I brought the truck in and parts had not arrived. I don't understand why was it so hard to give me a concrete answer: yes the part is here or no the part is not here. So now, I have to make another appointment to get the lighting installed. And on a side note, when I got into my truck they had left the dirty security lug nut on the passenger seat. The mechanic didn't bother to put it back in it's case. I was also a bit surprised and disappointed that a courtesy car wash was not provided. Maybe when I go back next month, I will write a better review. More
by AIZAPRINCE
Employees Worked With
November 16, 2024
I DONT WANT A SALESPERSON CALLING ME TO SELL MY CAR>. MY CAR IS NOT FOR SALE AND I DONT WANT TO BUY A NEW VEHICLE MY CAR IS NOT FOR SALE AND I DONT WANT TO BUY A NEW VEHICLE More
by MBMIAMI46
Employees Worked With
November 15, 2024
Work well done and finish when promised. I was well informed of the progress of the work been done I was well informed of the progress of the work been done More
by Sant38
Employees Worked With
November 15, 2024
Thank you so much ford of Kendall dealer. I love my new ford escape. Thanks also to Chris Mogollon the sales consultant for helping us and all the staffs who assist us, I appreciate it, you a I love my new ford escape. Thanks also to Chris Mogollon the sales consultant for helping us and all the staffs who assist us, I appreciate it, you are all so nice to your customer More
by PETER1008_DURANGPARANG
Employees Worked With
Chris Mogollon
November 14, 2024
Great Service Department! Ralph Mendoza in Service has taken care of me for almost 20 years. Just this past week, Ralph and Juan helped me with getting my Mustang serviced. I Ralph Mendoza in Service has taken care of me for almost 20 years. Just this past week, Ralph and Juan helped me with getting my Mustang serviced. I trust my Ford's service to Ralph, Juan and the entire team at Ford of Kendall. More
by mike
November 14, 2024
Bought 4 new tires. They provided me with and Uber ride home and sent an Uber to pick me up when the job was finished. Service was exceptional. They provided me with and Uber ride home and sent an Uber to pick me up when the job was finished. Service was exceptional. More
by dgpropeck
Employees Worked With
