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Ford of Kendall

Miami, FL

4.5
672 Reviews
Ford of Kendall is proud to be one of the premier dealerships in South Florida. We are proud to announce that Luis Somoano, owner, will implement his years of experience in the automotive industry into Ford of Kendall. From the moment you walk into our showroom, you’ll know our commitment to customer service is first class. No matter where you are located, our Ford dealership is your one and only solution for price and customer service. Alongside our sister dealerships, Doral Lincoln and Lincoln of Cutler Bay, we have a large selection of used cars in South Florida. We take pride in ensuring our vehicles pass a rigorous test of inspection before it goes into our sales lot. Whether you need to purchase, finance, or service a new or pre-owned Ford, you've come to the right place.
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15551 S Dixie Hwy

Miami, FL

33157

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Showing 672 reviews

December 01, 2024

Thank you guys for taking care of me and my car, you are always looking out for me More

by victor.furniss
Recommend Dealer
Yes
Employees Worked With
Rafael Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Ford of Kendall responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 01, 2024

I am extremely disappointed and frustrated with both the sales area, service, financing and Ms. Diana Martinez and he was committed to help me and could not reaolver the situations. J Sanchez More

by J. Sánchez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Davis Brito
3.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Martinez Hernandez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Carlos Urrutia
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Martinez poor customer service
Dec 03, 2024 -

Ford of Kendall responded

Hi, we are so disappointed to learn of this situation you have described. We would like the chance to talk to you further so please do call us at (305) 238-9211 at your earliest convenience so we can work with you to make this right. We hope to hear from you.

Dec 03, 2024 -

J. Sánchez responded

Gladly but don’t tell me who I’m going to talk to about the situation you have all my information and my phone number because I am a customer of yours and Diana gave my number and never returned the call neither she nor JC that was what she indicated to me since Friday Past I’m waiting for the call of both.

Dec 03, 2024 -

J. Sánchez responded

If you really wanted to solve these negative situations call me I didn’t have to call I don’t even indicate who sends me the message and who I address it so I see how important that you are selling is not the served or follow the customer so that he feels at ease

December 01, 2024

Slow process but David was very helpful, knowledgeable and courteous. He made every effort to make the deal happened More

by R.sicard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2024 -

Ford of Kendall responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ford of Kendall, LLC. Please don't hesitate to reach out if there's anything additional we can do for you.

November 30, 2024

When we arrived we waited a short time. Our sales person was very informative and helpful. The agency matched the estimate for my trade in Car Max gave me. He stayed with us throughout the More

by MARELY47
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yorelvis Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2024 -

Ford of Kendall responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ford of Kendall, LLC! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 29, 2024

It was a very disappointing experience. We were under the impression that the maintenance service included an Uber ride to and from the location. However, Rafael, the person assisting us, s More

by Mariajose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rafael Mendoza
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Ford of Kendall responded

Hello, we are so disappointed to learn of this situation you have described. Please give us a call at (305) 238-9211 if you’d like to discuss this matter further. Thank you for your honest feedback and we look forward to hearing from you. Take care.

November 28, 2024

This place does great work and quick! I’ve been coming here for 14 years (same car), and I’m Completely Satisfied. More

by istvanfoxtail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hanoi Amado Arias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2024 -

Ford of Kendall responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 27, 2024

Excelente equipo de trabajo todo bien el vendedor hizo un excelente trabajo y gestion, todo More

by IVANHDEZ1966
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony
Dec 01, 2024 -

Ford of Kendall responded

Hola, agradecemos que te hayas tomado el tiempo de dejarnos tus comentarios. Si alguna vez necesitas algo más, no dudes en llamarnos o pasar por aquí. ¡Que tengas un día genial!Hola, agradecemos que te hayas tomado el tiempo de dejarnos tus comentarios. Si alguna vez necesitas algo más, no dudes en llamarnos o pasar por aquí. ¡Que tengas un día genial!

November 27, 2024

"I want to commend Ralph Mendoza for their exceptional service and professionalism. They went above and beyond to ensure my vehicle’s needs were taken care of efficiently. Their communication was clear, a More

by Brent the boot man
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2024 -

Ford of Kendall responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 26, 2024

Melissa was very helpful - great experience! Very happy with my new car. Everyone at the dealership was nice and answered all of my questions at all hours. More

by Tcard
Recommend Dealer
Yes
Employees Worked With
Melissa
Nov 29, 2024 -

Ford of Kendall responded

Hello, we are happy we could make your experience a positive one! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

November 26, 2024

The service went quite well. The only hiccup was being told by a ford representative that a rental car would be provided for the two days, which was not the case. More

by Grsilvia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Machel Perera Jr
Nov 29, 2024 -

Ford of Kendall responded

Hello Grsilvia, we appreciate you taking the time to leave us this feedback. Please let us know if you have any additional questions about services you received and thank you again for choosing Ford of Kendall, LLC!

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