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533 Reviews of Ford of Galesburg - Service Center
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January 16, 2024
Service was handled as quickly as possible I was kept informed of progress. Had 5 recalls completed. Satisfied informed of progress. Had 5 recalls completed. Satisfied More
by L.HALFORD
Verified CustomerEmployees Worked With
Helpful January 16, 2024
In December had my oil changed the staff was professional and knowledgeable went the extra mile my car was clean inside and under the hood very satisfied ! and knowledgeable went the extra mile my car was clean inside and under the hood very satisfied ! More
by MARTOON67
Employees Worked With
January 16, 2024
Salesman was great Dustin Evans ! Finance manager a complete idiot that obviously doesn’t listen to the customer at all ! I’ll be back with my own financial loan needs to go with the Finance manager a complete idiot that obviously doesn’t listen to the customer at all ! I’ll be back with my own financial loan needs to go with the same salesman but if the manager is there I’ll walk out More
by mcfly7672
Employees Worked With
January 16, 2024
The Ford is Galesburg is probably the worst experience dealing with a car lot that I've ever had as far as the service department goes they fail to tell us what time they close told us to head over we got dealing with a car lot that I've ever had as far as the service department goes they fail to tell us what time they close told us to head over we got there after the service department had left and I wanted told us they were leaving my car end up stuck there over weekend then Monday morning they were supposed to get me done first thing they promised I wasn't able to pick my car up until 6:00 a.m. Tuesday morning after a snow storm started because they couldn't figure out how to get the car off a trailer an entire team of text for the Ford department my experience with that facility was to say the least undesirable most terrible experience I've had with a car dealership in my life More
by herweirdo0924
Employees Worked With
January 16, 2024
They were very fast, efficient,and friendly. This was my first time getting my oil changed there. I would highly recommend them!!!! This was my first time getting my oil changed there. I would highly recommend them!!!! More
by dltfskinner
Employees Worked With
I am not sure of their names.
January 16, 2024
I appreciate their appreciation for law enforcement day, it truly means more than you know to me it truly means more than you know to me More
by jhernandez45253
Employees Worked With
January 16, 2024
Prompt and courteous service during the free senior citizen oil and filter changevfor my vehicle. citizen oil and filter changevfor my vehicle. More
by SStreak
Employees Worked With
January 16, 2024
Nice kind considerate good job done very respectfully I will come back again. Thank you will come back again. Thank you More
by khutchi1954
January 16, 2024
They were a wonderful team to work with. They helped make a bad situation so much better. I highly recommend their service center. They helped make a bad situation so much better. I highly recommend their service center. More
by BECCAYOUNG33.RY
January 16, 2024
Quick and friendly service. Highly recommend. Their mechanics were able to diagnose and fix issues that no other Shop could find. I cannot say enough good things. Highly recommend. Their mechanics were able to diagnose and fix issues that no other Shop could find. I cannot say enough good things. More
by Brysonbedwell
Employees Worked With
