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Ford of Galesburg - Service Center

Galesburg, IL

4.4
579 Reviews
Call Service Center (309) 381-1095

579 Reviews of Ford of Galesburg - Service Center

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November 23, 2023

Haley made sure everything was done and explained the issue with my dash glass. She had it ordered for me. More

by MOULTONCLYDENE
Recommend Dealer
Yes
Employees Worked With
Haley Brackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Haley Brackett
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Nov 23, 2023 -

Ford of Galesburg responded

So happy to hear you had a great experience. We truly enjoy serving our community. Happy Holidays Thank you Amy Kelso

November 23, 2023

Came in bought 2 cars and left. Everyone was nice Probably because I bought 2 cars. More

by GLAW800
Recommend Dealer
Yes
Employees Worked With
Haley Brackett
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Haley Brackett
Report | Print
Nov 23, 2023 -

Ford of Galesburg responded

Thank you for your business. We hope you have a Happy Holidays. Thank you Amy Kelso

November 17, 2023

They dealt with my warranty company for me and got the job done very quickly. Also kept me updated on the repsir. More

by amy_wynn12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DALTON STANCELL
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Nov 17, 2023 -

Ford of Galesburg responded

It is always nice knowing we meet our customers needs. We hope you have Happy Holidays and look forward to business with you again. Thank You Amy Kelso

November 17, 2023

Pleasant employees who care to give the best service. Try to get the parts and service done as quickly as possible. Great help with the finances. More

by Kat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Dee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley Brackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DALTON STANCELL
Report | Print
Nov 17, 2023 -

Ford of Galesburg responded

Thank you for the positive review we love hearing the good! We wish you Happy Holidays and look forward to your next visit here at Ford of Galesburg. Thanks Amy Kelso

November 16, 2023

They are the best! Perfect Perfect Perfect Perfect Perfect Perfect Perfect Perfect Perfect Perfect Perfect More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Brackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 16, 2023 -

Ford of Galesburg responded

Thank for leaving such a positive review. Its always a great feeling knowing our customers leave happy with work completed. We wish you a Happy Holidays from your Ford Family. Thanks Amy Kelso

November 13, 2023

Ford of Galesburg addressed all my issues in a timely manner. I’d highly recommend Ford of Galesburg for anything from simple to difficult that other shops can’t fix. More

by Brad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Dee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JIM TRENT
Report | Print
Nov 13, 2023 -

Ford of Galesburg responded

Thank you Brad we look forward to continued business with you! Happy Holidays Amy

November 12, 2023

Straight forward and tried to make my experience better even tried fixing someone else's mistake More

by TERAWINTERS1976
Recommend Dealer
Yes
Employees Worked With
Haley Brackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Haley Brackett
Report | Print
November 11, 2023

Truck sent in for a surge when driving. Still has surge hasn't got any better More

by jackashevans
Recommend Dealer
No
Employees Worked With
Haley Brackett
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Haley Brackett
Report | Print
November 10, 2023

Very personal people. Hailey always a smile and ready to help. The other two front guys great too. The manager Alex? also great and caring to help. Really listened to what More

by Kat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Baughman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Dee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley Brackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DALTON STANCELL
Report | Print
Nov 10, 2023 -

Ford of Galesburg responded

Thank you so much for the kind words. Its always nice to hear happy customers. We pride ourselves in putting our customers first. We hope we can continue to meet all your expectations and more. Happy Holidays from your Ford family. Amy

November 07, 2023

Every time I bring one of my vehicles to Ford of Galesburg I’m treated like I mean something to them, and it’s because I do. They service my auto needs like true professionals and ensure my confiden More

by teadub45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Baughman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley Brackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JIM TRENT, DALTON STANCELL
Report | Print
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