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This rating includes all service center reviews, with more weight given to recent reviews.
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558 Reviews of Ford of Galesburg - Service Center
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November 23, 2023
Came in bought 2 cars and left. Everyone was nice Probably because I bought 2 cars. Everyone was nice Probably because I bought 2 cars. More
by GLAW800
Verified Customer
November 17, 2023
Pleasant employees who care to give the best service. Try to get the parts and service done as quickly as possible. Great help with the finances. Try to get the parts and service done as quickly as possible. Great help with the finances. More
by Kat
November 16, 2023
They are the best! Perfect Perfect Perfect Perfect Perfect Perfect Perfect Perfect Perfect Perfect Perfect Perfect Perfect Perfect Perfect Perfect Perfect Perfect Perfect Perfect Perfect Perfect More
by Bill
Employees Worked With
November 13, 2023
Ford of Galesburg addressed all my issues in a timely manner. I’d highly recommend Ford of Galesburg for anything from simple to difficult that other shops can’t fix. manner. I’d highly recommend Ford of Galesburg for anything from simple to difficult that other shops can’t fix. More
by Brad
November 12, 2023
Straight forward and tried to make my experience better even tried fixing someone else's mistake even tried fixing someone else's mistake More
by TERAWINTERS1976
November 11, 2023
Truck sent in for a surge when driving. Still has surge hasn't got any better Still has surge hasn't got any better More
by jackashevans
November 10, 2023
Very personal people. Hailey always a smile and ready to help. The other two front guys great too. The manager Alex? also great and caring to help. Really listened to what Hailey always a smile and ready to help. The other two front guys great too. The manager Alex? also great and caring to help. Really listened to what you have to say. Trying to get in on the phone lines was a challenge. Amy the finance manager was awesome-really helped getting the finances set up. Over all a great experience. Would recommend them to others. Thank you all. More
by Kat
Employees Worked With
Other Employees :
DALTON STANCELL
November 07, 2023
Every time I bring one of my vehicles to Ford of Galesburg I’m treated like I mean something to them, and it’s because I do. They service my auto needs like true professionals and ensure my confiden Galesburg I’m treated like I mean something to them, and it’s because I do. They service my auto needs like true professionals and ensure my confidence that the customer comes first! More
by teadub45
Employees Worked With
Other Employees :
JIM TRENT, DALTON STANCELL
November 06, 2023
Took 4 days to find out my car needs a transmission, now it's been almost 3 weeks and still waiting on a rebuilt transmission then they will make an appointment to install that's another 2-3 days , was told it's been almost 3 weeks and still waiting on a rebuilt transmission then they will make an appointment to install that's another 2-3 days , was told it was because of the strike. More
by Cocacolaman
Employees Worked With
Ryan
