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Ford of Galesburg - Service Center

Galesburg, IL

4.5
627 Reviews

627 Reviews of Ford of Galesburg - Service Center

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April 25, 2025

The staff have been polite and friendly. The service department has been excellent and follow up and make sure you are satisfied. More

by Spike1942
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Brackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vince Reichel
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2025

They are great at contacting me when I need service or there is a recall. Everyone always seems friendly and capable. Even though they're always busy they get me on my way quickly. More

by MICHAEL.STGEORGE
Recommend Dealer
Yes
Employees Worked With
Mckenzie
April 23, 2025

Very professional and quick service. Helpful on everything we asked. Made us feel very welcome. More

by chandleebob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Brackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 23, 2025

All was great except service tech broke my glove compartment door when he checked my cabin filter 2020 f150. I found it later when I changed the filter. He never confessed. I had to fix it myself. T More

by mozemo2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Brackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 22, 2025

Simple and easy Very quick and professional. Very attentive and responsive to our vehicles needs. More

by Johnwinkler27
Recommend Dealer
Yes
Employees Worked With
Mckenzie
April 12, 2025

They went above and beyond my expectations! They are the best and I will highly recommend them to everyone! More

by Sally6477
Recommend Dealer
Yes
Employees Worked With
Brittany, Ally, and Makenzie and the service department
April 06, 2025

Great service and knowledgeable technicians. Owners are very customer focused! Thanks Dan Awesome dealership GodBless More

by Judyeliz56
Recommend Dealer
Yes
Employees Worked With
I will have to ask my husband later
April 04, 2025

The staff is courteous and responds to questions. Price was upfront without surprises at checkout More

by kreynolds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Brackett
2.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2025

It took a moment to get things taken care of, they even followed up afterwards. It's my first time working with Galesburg, it went seamlessly. More

by cutts1996
Recommend Dealer
Yes
Employees Worked With
Brittany
March 17, 2025

Friendly people who work there seem concern about your needs would recommend to others to go there! More

by Lesliepink4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Brackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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